Superior Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Ramada by Wyndham Bolingbrook

2 out of 5
Ramada by Wyndham Bolingbrook
520 S Bolingbrook Dr, Bolingbrook, IL

Reviews

6.8
Rating 10 - Excellent. 155 out of 718 reviews" "
Rating 8 - Good. 204 out of 718 reviews" "
Rating 6 - Okay. 168 out of 718 reviews" "
Rating 4 - Poor. 105 out of 718 reviews" "
Rating 2 - Terrible. 86 out of 718 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Alvin

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Management on Mar 14, 2024
Thank you for your review! If there is anything we can work on improving to earn a 5 next time, we'd love to know!

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff Great Establishment 👍
Stayed 1 night in Jan 2024
Response from General Manager on Jan 31, 2024
We're very happy to hear that you enjoyed your stay and that you found our staff to be welcoming. We look forward to the opportunity to serve you in the future!

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from General Manager on Jan 8, 2024
Thank you very much for your review. We're glad to hear your stay with us went well and look forward to your next stay.

6/10 Okay

Alvin

Stayed 1 night in Dec 2023
Response from General Manager on Dec 28, 2023
Thank you for your review, if there were any suggestions on how we can improve for your next stay.

10/10 Excellent

Youryen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from General Manager on Nov 27, 2023
Thank you for your review, we are looking forward to your next stay with us.

10/10 Excellent

Emilio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Clean and spacious room.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 16, 2023
Thank you very much for your feedback. Hope to see you again in the future

8/10 Good

Teresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2023
Response from General Manager on Nov 6, 2023
Thank you for your feedback, let us know how we can improve for your next visit!

2/10 Terrible

David

Stayed 1 night in Nov 2023
Response from General Manager on Nov 24, 2023
Upon review of your reservation's details, we found that your reservation was marked as a No-Show to the property. With that in mind, we would be happy to hear about the circumstances that led to this 1 out of 5 review.

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on Oct 22, 2023
Thank you for your review, if there is anything we can work to improve upon for your next stay, please do not hesitate to reach out to us at any time.

8/10 Good

Steve

Stayed 1 night in Oct 2023
Response from General Manager on Nov 6, 2023
Thanks for your review, hope to see you again soon!

10/10 Excellent

Luis

Stayed 1 night in Oct 2023
Response from General Manager on Oct 16, 2023
Thank you very much for your positive feedback from your recent stay. If there is anything we can do to accommodate you in the future, please do not hesitate to reach out. We hope to see you again soon!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Potential
Mattress were too hard, sheets were questionable clean?
Stayed 1 night in Oct 2023
Response from General Manager on Oct 9, 2023
We appreciate your feedback. Thank you!We would have liked to have heard from you on the issues sited while you were on the property so that we could have taken care of things for you.

8/10 Good

Travis

Stayed 1 night in Oct 2023
Response from General Manager on Nov 1, 2023
Thank you for your review, if there are any ways we can work to improve to earn a 5 in the future, please feel free to let us know at any time!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and neat.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 9, 2023
Thank you for your feedback. We look forward to seeing you again in the future

4/10 Poor

Jared, Joliet

Disliked: Staff & service
Didnt like the area
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 5, 2023
Thank you for your feedback. We would have liked to have heard from you on how your stay with us was.

8/10 Good

Felicia, Clinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room I was given a key for, the room wouldn't open so I had to go all the way back and was given a different room. The room was clean and it was nice for the price. One of the light fixtures by the bed wouldn't work so that was annoying. I even switched light bulbs around and it still didn't work. The water in the tub kept dripping but you could only hear it if you were in the bathroom. Overall it was a good stay.
Stayed 1 night in Sep 2023
Response from General Manager on Oct 4, 2023
Thank you Ms. Felicia for making us aware of these issues from your recent stay. We have identified the room you were in and will be adding these to our maintenance plan and we will be getting on them right away. We appreciate you taking the time to complete this review and hope to see you again soon!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, room comfort
Just a quick quiet weekend getaway
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 24, 2023
Thank you for your review, we're glad to hear you had a quiet and peaceful stay with us and hope to see you again soon!

8/10 Good

April

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go back again if there’s opportunity
Stayed 1 night in Sep 2023
Response from General Manager on Sep 24, 2023
Thank you for your feedback. We hope to see you again in the future

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, amenities
The breakfast was not great. Minimum selection.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 24, 2023
Thank you for your feedback. We hope to see you again in the future

10/10 Excellent

Coleman

Stayed 1 night in Sep 2023
Response from General Manager on Sep 24, 2023
Thank you for your feedback. We hope to see you again in the future

8/10 Good

Christina

Stayed 1 night in Aug 2023
Response from General Manager on Sep 24, 2023
Thank you for your feedback. We hope to see you again in the future

6/10 Okay

Vaughn

Stayed 2 nights in Aug 2023
Response from General Manager on Aug 13, 2023
Thank you for your review. If you have any suggestions where we can improve, please feel free to share them with the hotel front desk at any time.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you very much
Stayed 1 night in Aug 2023
Response from General Manager on Aug 8, 2023
Thank you for your review. We like to hear from our guests

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2023
Response from General Manager on Aug 28, 2023
Thank you for your review, we hope to welcome you back again soon!

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good place
Stayed 2 nights in Jul 2023
Response from General Manager on Aug 4, 2023
Thank you for your review.

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
The beds are super comfortable!!!
Stayed 1 night in Jul 2023
Response from General Manager on Jul 31, 2023
We're glad to hear you found our beds comfortable during your stay and enjoyed your time with us. Please let us know if there's any way further we can improve to turn that 4 into a 5 for next time!

8/10 Good

William

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from General Manager on Jul 28, 2023
Thank you for your feedback, we hope to see you again in the future.

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Jul 2023
Response from General Manager on Jul 7, 2023
Thank you very much for your review! We are glad to see you enjoyed your stay and hope to see you again soon!

8/10 Good

Barbara J

Liked: Cleanliness, property conditions & facilities
I liked the parking, and it was right off the highway. I like the area a lot of shopping near by. The room was alright. The bed was real firm, maybe a little to firm. What I didn't like was we stayed 2 nights, and house keeping did not clean our room! we ran out of toilet paper and clean bath towels and had to go to the front desk to request them, so the garbage stayed in the room until we left. Other those things, it was alright.
Stayed 2 nights in Jun 2023
Response from General Manager on Jun 28, 2023
Thank you for your feedback and for bringing these concerns to our attention. We will be sharing these with the team to see what can be done to prevent this from occurring in the future.

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 1 night in Jun 2023
Response from General Manager on Jun 16, 2023
Thank you for your review. We are you enjoyed your stay and hope to see you again soon!

6/10 Okay

Victor

Stayed 1 night in Jun 2023
Response from General Manager on Jun 29, 2023
Thank you for your review, if there is anything we can do to improve your experience, please feel free to contact the hotel directly at any time.

8/10 Good

Clayton, Bloomington

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
We had specific requests. The manager went out of his way to make sure we were satisfied. Service beyond our expectations. Really wonderful staff.
Stayed 2 nights in May 2023
Response from General Manager on Jun 25, 2023
Thank you for your review! It was our pleasure to have you, we hope to see you again soon!

8/10 Good

Denise

Stayed 1 night in May 2023
Response from General Manager on Jun 16, 2023
Thank you for your feedback. Hope to see you again soon!

8/10 Good

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in May 2023
Response from General Manager on Jun 4, 2023
Thank you for your review! We hope to see you again soon!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from General Manager on Jun 4, 2023
Thank you for your review! We hope to see you again soon!

10/10 Excellent

Victory chapel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from General Manager on May 19, 2023
Thank you for your review. We hope to see you again soon!

2/10 Terrible

Alfredo

Stayed 1 night in Apr 2023
Response from General Manager on Jun 7, 2023
Thank you for your candid feedback. We appreciate any feedback from guests on where we can improve.

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from General Manager on Apr 4, 2023
Thank you very much for your review. Looking forward to seeing you again in the future

8/10 Good

Massara

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2023

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing. Looks like a recent renovation. I came in late from long road trip. Very clean and fresh smelling. Awesome breakfast. Highly recommend.
Stayed 1 night in Feb 2023
Response from General Manager on Mar 18, 2023
We're glad to hear that you enjoyed your stay and our recent updates throughout the facility. We hope to have you back again soon!

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed taking rest
Stayed 2 nights in Feb 2023
Response from General Manager on Feb 16, 2023
Thank you for your feedback

8/10 Good

Global

Stayed 1 night in Jan 2023
Response from General Manager on Mar 18, 2023
Thank you for your review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff when checking in. The room was as expected.
Stayed 1 night in Dec 2022
Response from General Manager on Feb 13, 2023
Thank you for your feedback. We're glad to hear you had a pleasant experience during your stay!

4/10 Poor

DONNA, Fergus

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs updating old and dark rooms. Not much of a breakfast choice.
Stayed 2 nights in Nov 2022
Response from General Manager on Nov 24, 2022
Thank you for your feedback regarding your stay. We are working to improve upon those exact comments regarding our rooms and invite you to see our upcoming new designs during your next visit with us.

6/10 Okay

Global

Response from General Manager on Jul 7, 2023
Thank you for your feedback. If there is any suggestions on improvements, please let us know at any time!

2/10 Terrible

richard

Stayed 1 night in Oct 2022
Response from General Manager on Jul 7, 2023
Thank you for your candid feedback. We appreciate any feedback from guests on where we can improve.

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was very old. Shower head very nice; Rusty bath sink and shower. Nice to have a microwave.
Stayed 2 nights in Oct 2022
Response from General Manager on Nov 3, 2022
Thank you for your review and for bringing these issues to our attention. These concerns have been noted and will be addressed as we work to continue improving the property.

8/10 Good

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff greeted us as we walked in and was very friendly and efficient. They even brought us a map and some local information directly to our room! The lack on the room door is broken, but otherwise the room, carpet, and walls are in good shape. No smoking seems to mean no smoking. There was a little bit too much of a bleach smell, but otherwise all is clean. Quiet over the weekend.
Stayed 2 nights in Oct 2022
Response from General Manager on Oct 17, 2022
Thank you very much for your feedback. We do appreciate you taking the time to speak to us to bring all issues to our attention. We welcome the opportunity to further improve the facility for all future guests.

6/10 Okay

Eliona

Disliked: Cleanliness, staff & service
Not as clean as I would’ve expected.
Stayed 2 nights in Oct 2022
Response from General Manager on Oct 17, 2022
Thank you for your feedback. We appreciate you taking the time to give us a review. We are constantly working on improving the property for a better experience for you and all future guests.

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Oct 2022
Response from General Manager on Oct 17, 2022
Your feedback is very valuable to us. We are glad you enjoyed your stay and look forward to seeing you again in the future