Ratings based on 613 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent position

Posted Jan 20, 2015
Pros: The position and the room.
Cons: The WiFi connection was poor.
This hotel is in an excellent position opposite the station. This was invaluable when I arrived very late at night following a flight cancellation and was also convenient for an early train when I left. The room had good facilities but was too warm for my liking.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom tokyo japan

「駅の目の前のホテル!」

Posted Jan 20, 2015
電車での移動が多いイタリア旅行で、駅を出たら目の前にホテルがあるというのは非常に安心感が有ります。ビジネス利用が多いので、フロント周辺もきちんとした人が多く活気があります。また安いホテルにも関わらず、意外にも朝食が豪華で美味しいです。部屋も特に何の不満も無く、近所に小売店が多いので、水やお酒も安く調達出来ます。駅前なので、タクシーも多く、街の中心部まで歩きたくないのならバスでもタクシーでもすぐです。
3 out of 5
Recommended
for Everyone
by A verified traveler

ボローニャ中央駅前のホテル

Posted Jan 14, 2015
Pros: 駅前であるので、鉄道を利用した旅行には最適
夕方暗くなってからのチェックインでした。駅前のはずが、両隣のホテルの名前は電気で明るく提示されていたのですが、当ホテルは明かりがなくホテルの場所が暗闇の中では不明瞭でした。案内された部屋が、トイレットペーパーが空だったり、スリッパが足りなかったりした。2重窓になっているので駅前にもかかわらず静かでゆっくりやすめました。
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the train station.

Posted Jan 13, 2015
Some of the wait staff are lovely at breakfast. Others are darn rude!
4 out of 5
Recommended
for Couples
by A verified traveler

駅前のホテル

Posted Jan 13, 2015
Pros: すべて気に入りました。
旅行中4つのホテルに宿泊したがその中で一番良かった。 部屋は広く、空調も良く効いて清潔なホテルです。 朝食も種類が多く、イタリアにしてはめずらしい。 またボローニャに来る機会があればぜひ泊まりたいホテルです。
4 out of 5
Recommended
for Families
by A verified travelerfrom Australia

Nice hotel, very central, family friendly

Posted Jan 7, 2015
Pros: Friendly staff, made our two children feel welcome and doted over them both. Breakfast is well done, not over the top and not sparse. Rooms are clean
Cons: Could use a tour desk for visitors with what's available locally. Front desk staff were really helpful though. Temperature in the rooms was quite hot
Location: Lots of food and great restaurants. Piazza is great, the two tours. The hotel is central and opposite the train station if you want to head out of to
Booked this hotel for a quick Xmas/New Years trip for my family for four days. Staff were super friendly and it's really close and central to most of the main touristy attractions in central Bologna. Also directly opposite the train station which was really handy as we caught the train to Modena and took in a few super car museum tours. The food in this city is incredible and if you like Italian food this is the place to be. We didn't have a bad meal in any of the restaurants we ate in or a bad bottle of wine. Restaurants can get a little crowded during peak hour and we went during the Xmas period so check first to make sure the restaurants can accommodate you before trying.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kamakura

便利&清潔

Posted Jan 5, 2015
Pros: 雨の日に傘をレンタルできる。(無償)
駅の目の前なので場所はわかりやすく、移動に楽。 部屋が綺麗。 シャワーの出が良い。 朝食が良い。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Osaka

臨機応変に対応してもらえる良いホテル

Posted Jan 4, 2015
Pros: スタッフの対応の仕方です。
Cons: ありません。
Location: ボローニャ大学、二本の塔など。
毎回ボローニャ滞在の時に宿泊します。 費用も、同じ系列の他ホテルに比べて安価ですし、ボローニャ中央駅前にあり、とても便利です。 チェックアウトの時刻を遅らせてくれたり、スタッフの対応がてきぱきしていて安心です。 今回は予約していた2部屋をコネクティングルームにしてくれたので、とても助かりました。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Firenze

Hotel perfetto

Posted Jan 2, 2015
Pros: Tutto
Cons: E' perfetto
Location: Ottima, praticamente accanto alla stazione
Un bellissimo Hotel lo raccomando a tutti perché è perfetto, ottimo ed eccellente
Comment from Hotel Management
Jan 5, 2015 by Andrea Contri FHM, Hotel Management
Gentile OSPITE, La ringraziamo innanzitutto per averci dedicato un po’ del Suo tempo ed è veramente un piacere leggere il Suo commento che riserva parole così gentili per lo Starhotels Excelsior. Ringraziandola nuovamente per il Suo tempo dedicatoci, e speranzosi di poterLe nuovamente dare il benvenuto presso lo Starhotels Excelsior, Le porgiamo Cordiali Saluti
Comment from Hotel Management
Jan 5, 2015 by Andrea Contri FHM, Hotel Management
Gentile OSPITE, La ringraziamo innanzitutto per averci dedicato un po’ del Suo tempo ed è veramente un piacere leggere il Suo commento che riserva parole così gentili per lo Starhotels Excelsior. Ringraziandola nuovamente per il Suo tempo dedicatoci, e speranzosi di poterLe nuovamente dare il benvenuto presso lo Starhotels Excelsior, Le porgiamo Cordiali Saluti
5 out of 5
Recommended
for Everyone
by A verified travelerfrom KR

볼로냐 기차역 바로 앞, 센트로와 가까움

Posted Dec 29, 2014
체인호텔이라 건물자체가 크고 깔끔하다.볼로냐 기차역 바로앞에 있어 입구만 잘 찾아서 나오면 신호등 하나 건너 바로 있어 쉽게 찾을수있고 짐을 가지고 이동하기 어렵지 않다. (역 뒷편으로 나오면 한바퀴 돌아야함) 직원들은 매우 친절하고 항상 도움을 주려고 하는데, 조식당의 직원들은 리셉션의 직원보다 불친절하다. 조식도 먹을만하고 객실의 상태도 청결하고 룸 크기도 작은편은 아니라서 사용하기 편리하다. 하지만 욕실에 환풍기가 없어 습기가 차는게 단점이나 문을 열어놓으면 어느정도 빠진다. 볼로냐 중심과 매우 가깝고 걸어서 이동이 가능해 여행하기도 좋다
Comment from Hotel Management
Jan 4, 2015 by Andrea Contri FHM, Hotel Management
Dear GUEST, First of all we would like to thanks you for taking the time to convey your comments regarding your recent stay at Starhotels excelsior in bologna. Regarding your claim, we assure you that we have inform the departments of hotel in order to improve what was communicated Once again we apologize for the troubles caused and hope to have the pleasure of welcoming you again soon in Starhotels