Ratings based on 211 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location if you are on business trip

Posted Jul 30, 2014
Overall nice stay. Very welcoming staff and good location. Just 15 mns from airport and 1 min walking to the central station. Excellent for visiting the old city and main attractions of it
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel. Modern, clean.

Posted Jul 30, 2014
Pros: FREE Wifi, and great breakfast.
Cons: The air conditioning could be stronger. The hotel car parking is too expensive. The parking lot is hard to find.
Location: City Center. Train station across the street.
Went to Bologna for a two night stay. Enjoyed this hotel very much. Good air conditioning, spacious rooms. Rooms for 3 adults. The stay includes a great breakfast buffet with eggs, bacon, breads, cheeses, fruit juices...really nice. Nice staff. FREE wifi...yes!! Hotel parking can be expensive from Euro 18-Euro 32 depending on your car model. I parked my car at the cheaper "Aby Car" lot behind the hotel at a set 20 euro a night. The hotel is a 15 minute walk to the center of town. The lobby is very modern, and fresh looking. A really nice place.
3 out of 5
Recommended
for Everyone
by A verified traveler from Surrey, Cananda

Convenient & Clean

Posted Jul 27, 2014
Cons: Carpets should be replaced.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Excellent hotel close to train station

Posted Jul 25, 2014
Pros: clean, simple luxury of the bedroom, bathroom; early morning buffet breakfast; friendly, courteous staff
Cons: can't think of anything
Location: close to the train station, Piazza Maggiore, the two towers, the Oratory of Santa Maria della Vita is a real treasure
After travelling throughout Italy for three weeks, we were exhausted. Arriving in Bologna by train, we needed only to cross the street to arrive at the Excelsior. What we found was a very comfortable, immaculately clean bedroom and bathroom, with all the conveniences. The hotel's location in the heart of the city gave us the opportunity to wander around this beautiful, historic, cosmopolitan city for a few hours and enjoy one last Italian dinner al fresco. We had to leave for the airport at 7:30 the next morning. Conveniently, from 7 a.m., the hotel provides a delicious buffet breakfast with a wide variety of fresh breakfast foods. After checking out, we simply crossed the street again to get a taxi for the airport.
Comment from Hotel Management
Jul 30, 2014 by Andrea Contri FHM, Hotel Management
Dear Guest, It’s such a pleasure to read your kind words regarding Starhotels Excelsior and its staff, but most importantly, for dedicating some of your personal time to us. We sincerely thanks you for your time and hope to have the possibility of welcoming you, once again in Starhotels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely, comfortable hotel

Posted Jul 24, 2014
Lovely and comfortable hotel conveniently located opposite the train station. The airport shuttle bus also departs from the train station.
Comment from Hotel Management
Jul 30, 2014 by Andrea Contri FHM, Hotel Management
Dear Guest, It’s such a pleasure to read your kind words regarding Starhotels Excelsior and its staff, but most importantly, for dedicating some of your personal time to us. We sincerely thanks you for your time and hope to have the possibility of welcoming you, once again in Starhotels.
4 out of 5
Recommended
for Everyone
by A verified traveler from washington dc

Convenient to train and center

Posted Jul 22, 2014
Hotel was very good. Clean, comfortable. Good breakfast. Very convenient to train station (across the street). The center is a 20 minute walk away - also easy. Restaurant was awful - skip it. Chef unable to accommodate a simple request for a side of roast potatoes even though it was available with other dishes (eg steak and potatoes).
Comment from Hotel Management
Jul 30, 2014 by Andrea Contri FHM, Hotel Management
Dear Guest, first of all we would like to thanks you for taking the time to convey your comments regarding your recent stay at Starhotels excelsior in bologna. Regarding your claim, we assure you that we have inform the departments of hotel in order to improve what was communicated Once again we apologize for the troubles caused and hope to have the pleasure of welcoming you again soon in Starhotels
2 out of 5
by A verified traveler

Posted Jul 19, 2014
Great location for a layover but not much to see or do and hotel staff wasn't very friendly.
Comment from Hotel Management
Jul 30, 2014 by Andrea Contri FHM, Hotel Management
Dear Guest, first of all we would like to thanks you for taking the time to convey your comments regarding your recent stay at Starhotels excelsior in bologna. Regarding your claim, we assure you that we have inform the departments of hotel in order to improve what was communicated Once again we apologize for the troubles caused and hope to have the pleasure of welcoming you again soon in Starhotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Herefordshire

Hotel chosen for its proximity to station

Posted Jul 15, 2014
Pros: It was not particularly characterful but served its purpose, our room was large and comfortable. The breakfasts were excellent
Cons: The air conditioning was erratic at times
Location: As stated, convenient for station. Not a great deal to do in the immediate vicinity but not far to walk into the centre of Bologna.
We planned to use Bologna as a base and use the train to visit other places, Florence, Ravenna, Ferrara, Parma, Verona. The hotel reviews were favourable and we thought that we could return from our day trips and would just have to walk a few yards. It was a good decision because the weather was particularly hot for June and we were exhausted after looking around these beautiful Italian cities.
Comment from Hotel Management
Jul 30, 2014 by Andrea Contri FHM, Hotel Management
Dear Guest, It’s such a pleasure to read your kind words regarding Starhotels Excelsior and its staff, but most importantly, for dedicating some of your personal time to us. We sincerely thanks you for your time and hope to have the possibility of welcoming you, once again in Starhotels.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel across street from train station

Posted Jul 9, 2014
In general, very nice hotel with great location. Good breakfast, helpful staff, nice rooms. Would return.
Comment from Hotel Management
Jul 29, 2014 by Andrea Contri FHM, Hotel Management
Dear Guest, It’s such a pleasure to read your kind words regarding Starhotels Excelsior and its staff, but most importantly, for dedicating some of your personal time to us. We sincerely thanks you for your time and hope to have the possibility of welcoming you, once again in Starhotels
Comment from Hotel Management
Jul 29, 2014 by Andrea Contri FHM, Hotel Management
Dear Guest, It’s such a pleasure to read your kind words regarding Starhotels Excelsior and its staff, but most importantly, for dedicating some of your personal time to us. We sincerely thanks you for your time and hope to have the possibility of welcoming you, once again in Starhotels
Comment from Hotel Management
Jul 29, 2014 by Andrea Contri FHM, Hotel Management
Dear Guest, It’s such a pleasure to read your kind words regarding Starhotels Excelsior and its staff, but most importantly, for dedicating some of your personal time to us. We sincerely thanks you for your time and hope to have the possibility of welcoming you, once again in Starhotels
5 out of 5
Recommended
for Everyone
by A verified traveler

A wonderful hotel in a wonderful small city.

Posted Jul 9, 2014
Pros: It was quiet, clean, comfortable and convenient.
Cons: Nothing
The hotel was so good. It was spacious and clean and beautiful. We received a complimentary upgrade. The city had beautiful architecture and a calm, relaxing vibe. We recommend both the city and the hotel.
Comment from Hotel Management
Jul 30, 2014 by Andrea Contri FHM, Hotel Management
Dear Guest, It’s such a pleasure to read your kind words regarding Starhotels Excelsior and its staff, but most importantly, for dedicating some of your personal time to us. We sincerely thanks you for your time and hope to have the possibility of welcoming you, once again in Starhotels
Comment from Hotel Management
Jul 30, 2014 by Andrea Contri FHM, Hotel Management
Dear Guest, It’s such a pleasure to read your kind words regarding Starhotels Excelsior and its staff, but most importantly, for dedicating some of your personal time to us. We sincerely thanks you for your time and hope to have the possibility of welcoming you, once again in Starhotels
Comment from Hotel Management
Jul 30, 2014 by Andrea Contri FHM, Hotel Management
Dear Guest, It’s such a pleasure to read your kind words regarding Starhotels Excelsior and its staff, but most importantly, for dedicating some of your personal time to us. We sincerely thanks you for your time and hope to have the possibility of welcoming you, once again in Starhotels