Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel and facility, restaurant and bar a bit

Posted Jul 6, 2015
Pros: layout, pool etc, staff were great
Cons: limited restaurant (single),
Location: we were stopping on a motorcycle trip
one night only, fine experience, good spa pool area, large rooms, clean, well maintained grounds
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2015
In room coffee (Keurig) way to strong.... Undrinkable...... I digress to thise that like it that way tho..
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta.

Exceptional service.

Posted Jul 1, 2015
Pros: The local and staff
Cons: The older rooms were a little musty. Clean, well maintained, but musty.
Location: Great locally owned and operated family run restaurants, just on the other side of the highway. Nice little Farmers Market on Saturdays.
The staff at this Best Western set the bar for customer service. From our initial check-in to our final check out, every staff member at this location did their best to make our stay exceptional. Will defiantly be returning for a return stay in the very near future.
3 out of 5
Recommended
for Everyone
by A verified traveler from spokane wa

Great view of the river

Posted Jun 29, 2015
Loved our view and the casino. The restaurant however was not good at all, slow services and not good food
5 out of 5
Recommended
for Everyone
by A verified traveler from kootenai river inn & casino

Fabulous!

Posted Jun 9, 2015
Pros: They provided a electric cart for my 91 yr old mother.. I was very pleased with the special personal service provided.
Cons: 0
Location: We went to a fabulous car show across the street in the town of Bonners Ferry idaho shopping site seeing etc
Excellent service Excellent food and every staff member was so kind and helpful. The receptionist waiters and waitresses were outstanding!!!! House cleaning and security were also outstanding!!!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2015
Room was comfortable, staff was friendly. Would stay there again
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Nice view and stay

Posted Jun 1, 2015
Pros: The spacious rooms on the third floor and showers
We were asked if we could switch to a different room on the third floor because there was a handicap couple needing elevator access. I agreed and it was fine, but it was quite the walk to the third floor stairs, which were located at the very end the hotel. The room was spacious and the shower was pretty with good water pressure. The view from the third floor of the river was beautiful. Overall great experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kimberley

A really great stay- wonderful spot.

Posted Mar 30, 2015
Pros: Location, room cleanliness & comfort, view, service, friendliness all were above the mark. We really liked the style of the shower in the room.
Cons: The Keurig coffee maker in the room however, was a nightmare to make coffee with. We did not successfully make coffee! New coffee maker?
Location: Boundary County Airport: Northern Air. Sturgeon Hatchery. Markets on weekends. Nice grocery store. Close to the border and Canadian shopping.
Great room, comfortable, loved the deck looking out over the river. Terrific little pool and hot tub -- wonderful sauna. Great restaurant, excellent waitresses. You don't need to visit the casino to enjoy your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable and relaxing place. View is grea

Posted Oct 28, 2014
Cons: Cannot offer any suggestions for improvements..
Very enjoyable get away.. Lots to keep you busy. The casino, spa, swimming pool. Very good meals and nice variety Served at the Springs dining room.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Good location for travelers

Posted Sep 8, 2014
Pros: The location and the accommodations.
Cons: The food in the restaurant was just average.
Hotels was nice (and we were located a distance from the casino), nice view from the hotels restaurant, but the food was mediocre. However, we were traveling to Glacier National Park and the location (about three hours from out next destination) fit in very well with our traveling plans. If I were to travel the same route again, I would still stay at the Kootenai again.