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Reviews of Comfort Inn Brunswick

2.5 out of 5
Comfort Inn Brunswick
199 Pleasant St, Brunswick, ME

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1000 reviews" "
Rating 8 - Good. 324 out of 1000 reviews" "
Rating 6 - Okay. 86 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Darrell

Traveled with family
Liked: Staff & service
It was average.
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I felt the property met my needs while visiting Maine
Stayed 1 night in Apr 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Stella

Business traveler
Liked: Staff & service, amenities
Overall ok, have stayed there in the past. The staff is awesome, new ownership not so much.
Stayed 1 night in Apr 2024

2/10 Terrible

Ann

Train to Brunswick was cancelled. Tried to contact hotel but phone never answered. Couldn't getvrefund or change dates
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at this Comfort Inn to visit friends in Brunswick. We decided to stay at the same place again this time because it's comfortable, clean, quiet, with easy parking, and we feel safe. We recommend it and plan to stay there again the next time we visit our friends.
Stayed 3 nights in Mar 2024

6/10 Okay

Sue

Traveled with family
It was fine! Thank you
Stayed 3 nights in Mar 2024

10/10 Excellent

Lottie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Artie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating and friendly. Room was clean and beds were comfortable.
Stayed 7 nights in Mar 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, quite and comfortable. Would absolutely recommend
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy drive to Freeport and Maine Street Brunswick
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all incredibly friendly. Hotel was clean and safe. Breakfast was very good and convenient. Would recommend and would stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly staff. Also, they always have a welcoming soup in the Winter, and a cold dish or drinks in warmer weather. This my go-to hotel in the Brunswick area.
Stayed 1 night in Jan 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Outside the front entrance was a pile of empty pizza boxes and drinking cups. Not clear that any of the staff would have known it was there
Stayed 1 night in Jan 2024

8/10 Good

Nuradin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Courtney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and friendly
Cozy, comfortable, clean and super nice staff. Coffee available all day and a complimentary breakfast. I could live there. :)
Stayed 2 nights in Dec 2023

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and extremely helpful.
Stayed 3 nights in Dec 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there when I lost power. Quiet, clean place. Rooms and facilities are well cared for and up to date. Friendly and helpful staff.
Stayed 2 nights in Dec 2023

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On our arrival, we were greeted by a friendly staff person at the front desk and offered hot soup that was in a crockpot in the reception area. It was delicious and made the place feel like you were coming home. She also gave us a list of nearby restaurants and pointed out her favorites. We went to one that evening and the food was delicious. The hotel décor is new and everything is terrific. The breakfast area was very well stocked and I was pleasantly surprised that the offerings included eggs and sausage in addition to the usual baked goods, fruit, yogurt, etc. Also, for those who want it, guests can make their own fresh waffles. My husband and I were very pleased with our stay and plan to stay there again the next time we visit friends in the area. This Comfort Inn lives up to its name.
Stayed 3 nights in Dec 2023

2/10 Terrible

Brian, Brunswick

Stayed 1 night in Dec 2023

10/10 Excellent

Valorie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

kate

Stayed 2 nights in Dec 2023

6/10 Okay

Julie

Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was super cute! I loved that it was not a super huge hotel, and having a full, hot breakfast with a lot of options was a nice surprise! The only couple of issues were that the door to the room did not latch easily. There is an issue with the latch not fitting into the frame well. I did bring it to their attention. And the traffic noise with the busy street right there was something I am not used to.
Stayed 1 night in Dec 2023

8/10 Good

Ellen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Tim

Liked: Amenities
Everything was nice
Stayed 3 nights in Nov 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Liliya

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice place to stay. It is cute, clean, comfortable, and the staff is very nice and helpful. I definitely would recommend staying here.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Stacey

Traveled with partner
Liked: Amenities
The bed was not comfortable but the staff was so helpful!!
Stayed 2 nights in Nov 2023

8/10 Good

Bill

Stayed 1 night in Nov 2023

10/10 Excellent

Frederic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive facility. The stairs in the lobby is a nice visual, and convenient too.
Stayed 1 night in Nov 2023

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 2 nights in Nov 2023

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The sheets had a blood stain on them. Asked for new bedding, was met with an exasperated agreement to do so, like it was a burden to do so. But they complied. Bed was not as comfortable as it looked online. The continental breakfast and worker there were very good.
Stayed 1 night in Nov 2023

4/10 Poor

Silvia

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not cleaned; the towels were not changed even though they were on the floor. The trash was not emptied, so I brought the trash to the reception. The receptionist, instead of apologizing, thanked me for bringing the trash. The bed was never made. We stayed 3 nights, 4 days.
Stayed 3 nights in Oct 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for good price!
The front desk attendant was very pleasant and friendly. We had a late check-in and she was very helpful with getting us a close room so as not to disturb other guests and very knowledgeable about local offerings.
Stayed 1 night in Nov 2023

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite place to stay, staff were nice.
Stayed 1 night in Sep 2023

6/10 Okay

Laurie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Andrew

Traveled with partner
Stayed two nights in this hotel and all I can say is I have no idea what these people are talking about that had negative reviews. From the second we arrived and walked through the front doors into the charming lobby that was so delightful and decorated with personal touches of fall and Halloween with a pumpkin decorating contest with the staff, and until we left, it was perfect. The staff was kind and helpful, the rooms were decent size and very clean. The breakfast was amazing and extremely well keep and cleaned up every few minutes and well stocked. I cannot say enough and I never write reviews but this hotel deserves it. When you think of comfort inn this is probably the last thing you would expect to see. It’s a quaint little New England inn. And the pricing was awesome as well.
Stayed 2 nights in Oct 2023

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was well kept. A bit aged, but I don't fault anyone for that. We checked in VERY LATE and the staff was aware of the hour and expedited check in and had us ready with keys to get in bed quickly. The area was clean and tidy. One of the more cozy Comfort Inn's I've stayed in. Would definitely book again.
Stayed 2 nights in Oct 2023

8/10 Good

Byron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay!
Our stay at Brunswick Comfort Inn was perfect. Seriously, it was our best stay of the 5 different hotels.
Stayed 1 night in Oct 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place and location. Very nice and affordable!
Stayed 1 night in Oct 2023