Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from La Crescenta, CA

Great hotel for the price.

Posted Jul 24, 2014
Had a luxury garden view bungalow. Gorgeous view of the beach. Patio was inches from the sand! The little market was a five minute walk. It was a great way to save money, make a picnic, or have an in-room cocktail. Highly recommend kayaking to the reef.
Comment from Hotel Management
Jul 25, 2014
Thank you for your comment and details regarding the informations!
4 out of 5
Recommended
for Everyone
by A verified traveler from Southern California

Great Honeymoon Experience

Posted Jul 19, 2014
Great location on the main island, close to beaches. Hotel itself a bit outdated but it still was lovely. Staff was very helpful and great. Food was amazing, weather was really good, except rain one day. Great place to Honeymoon.
Comment from Hotel Management
Jul 25, 2014
Thank you for sharing your magnifique experience with us at Sofitel Marara Beach Resort at Bora Bora! all the staff (our ambassadors" join me to tell you how anjoyable it was to have you with us for your holidays!
5 out of 5
Recommended
for Couples
by A verified traveler from Redondo Beach, CA

Perfect Honeymoon!

Posted Jul 4, 2014
This hotel was wonderful. We stayed there 4 nights for our Honeymoon. The staff was amazing, and we loved our overwater bungalow. The water in front of this hotel is Bora Bora blue. It's also a kayak ride away from Coral Gardens, the best spot to snorkel in Bora Bora. No complaints. We will definitely be back!
Comment from Hotel Management
Jul 6, 2014
Thank you for your comments and for sharing your experience at Sofitel Bora Bora Beach! we are waiting to welcome you back! I would like to congratulate you both for your honeymoon and thak you for choosing Sofitel to celebrate this magnifique event!
4 out of 5
Recommended
for Everyone
by RR from Sydney, AU

Perfect location

Posted May 1, 2014
It is fantastic resort and close to town, Bloody Mary's, Matria Beach and Moana intercontinental. Staff was great with the exception of one staff member. Food was good and facilities were good with the exception of some aspects that would assume a renovation will be scheduled soon.
Comment from Hotel Management
May 7, 2014
Thank you for your comments it is important for us to have your feed back, always!
5 out of 5
Recommended
by Jerry from Sofitel Bora Bora

Paradise

Posted Mar 26, 2014 on Hotels.com
Beautiful room over the ocean,Incredible comfort, view and location. My wife could'nt stop raving.
Comment from Hotel Management
Jul 12, 2014 by Didier, Hotel Management
It was our pleasure to host you at Sofitel Marara Beach Resort in Bora Bora. thank you for your your review!
2 out of 5
Recommended
for Families
by Thomas B. from Atlanta, GA

Underwhelmed.

Posted Aug 17, 2013 on Hotels.com
Mediocre. Not just the hotel, but also Bora Bora when compared to other islands in FP. The hotel is definitely outdated and in major need of some TLC and renovations. Stayed at the Sofitel in Mo'orea and was a totally different experience all the way around. The staff was decent, but things got messed up on our trip and there was just less of a personal touch than expected of a hotel for that kind of price in that kind of location. The island: the major takeaway from our time in FP is that Bora Bora is definitely not worth the money you will pay for it. Aside from some good scuba and a couple of great restaurants (St James and Yacht Club), we were MASSIVELY underwhelmed with it when compared to the other places in FP went. Look elsewhere all the way around.
Comment from Hotel Management
Apr 26, 2014 by didier, Hotel Management
Thank you for your comment which are important for us, since you came over i'm happy to inform you about investment and heavy maintenance whuich has been done at the hotel to make the place magnifique. regarding the island all hotelier based in Bora Bora follow up with th e localgovernment to make the island more beautiful. the lagoon is exceptional and our snorkling spot is one of the best in Bora Bora at our pivate island. thank you for your visit
2 out of 5
by Carl from Central Coast CA

This is not a Luxury Resort!

Posted Jul 20, 2013
Pros: The view was amazing
Cons: They could improve the overall grounds of the resort. Most importantly the deck and railings. photo 2.JPG
Location: There is a small market just down the road that sells beer and soda for much less then the resort.
This Resort may have been amazing 20 years ago when it was built but it defiantly shows its age. The entire staff with the exception of one employee, Pipi, made us feel like they were doing us a favor by being there. The food at the resort was ok at best but very inconstant in its preparation.
1 out of 5
Recommended
for Couples
by ML from London

Terrible concierge / poor service and food

Posted Jun 26, 2013 on Hotels.com
Beautiful location, unfortunately spoiled by staff. It took over an hour to receive a room key. this is after forms had been filled out in advance on arrival at the airport. Reason - trying to sell each individual guest on additional services. Eventually the bar staff took pity on us and showed us a room. Additional conversations with concierge only served to enrage me. No help unless it was something she wanted. Felt like there was a kick back system going on. Food at the restaurant of this 5 star hotel fell well short of expectations and was no where near Sofitel's European standards.
Comment from Hotel Management
Apr 26, 2014 by didier, Hotel Management
Write your comment.our check in time is 2PM and we provide a cabin to change if the room is not ready because occupied until 11 am that is the reason why sometime we cannot give the key earlier, i'm sorry if there was a misunderstanding at that stage, our concierge does not want you to miss any activities opportunity that is tghe reason why you receive all information during that time>. When it happen the room is ready we are happy to provide the key ata earlier stage. i hope you enjoy the rest of your stay in our beautiful property.
5 out of 5
Recommended
by Canadian Family from Toronto

Highly Recommended

Posted Jun 18, 2013 on Hotels.com
This is a wonderful hotel in Bora Bora, The staff and services are excellent and the site is very nice. Lots of activities and the eco tour is highly recommended.
Comment from Hotel Management
Jul 6, 2014 by Didier, Hotel Management
Thank you for sharing your experience in the magnifique Sofitel Marara Beach resort at Bora bOra!
4 out of 5
Recommended
for Couples
by Susan from California

One of the nicest resorts on Bora Bora

Posted Jun 10, 2013 on Hotels.com
We enjoyed the hotel but especially the friendliness of the staff, beach front bungalow literally 10 steps to their beautiful private white sand beach, beach lounge chairs, free kayaks (amazing snorkeling 20 minutes of paddling from the hotel) and fairly close location to the best beach on the island...Matira Beach.
Comment from Hotel Management
Jul 6, 2014 by Didier, Hotel Management
All our "ambassadors" working at Sofitel Thank you for your kind words. we are happy to share our culture and frienship to all within "a cousu main" service to provide a unique experience in a beautiful place!