Ratings based on 103 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Kiev, Ukraine
Nice hotel in the center of the cityPosted Oct 29, 2014
Pros: nice place in the city near to pedestrian streets
Cons: No bidet in the rooms No serviettes in the rooms Separate bathroom and WC
Old, mighty, pleasant, quiet, hotel with friendly staff
for Everyoneby A verified traveler from london
Classic and ComfortablePosted Oct 26, 2014
My husband and I just returned from Bordeaux, where we had to gone to visit a number of chateaux in the region. We chose to stay at The Trand Hotel because we wanted a chance to get to know the city center as well as the wine country. The hotel is in a fantastic location, right across from the opera. while you will spend a great big of time in a car to get to the chateaux, it is well worth staying in Bordeaux proper to experience it all. The staff at the Grand Hotel was wonderful; the bellmen and concierge in particular. They were friendly, helpful, and always greeted us by name and with a smile. We will definitely stay here every time we return to Bordeaux.
by A verified traveler from sydney
Expensive, impersonal hotel.Posted Sep 23, 2014
Pros: The location.
Cons: The room lighting and ventilation. Tea and coffee making facilities in room.
This hotel looks magnificent from outside. It's location is superb. We paid a lot of money and were housed in a weird back room that was small, uncomfortable and hot. The window did not open. The airconditioner rattled. Staff were efficient with check in but we were otherwise invisible to them. No facilities for tea and coffee in room. Tea at hotel 7euros.
for Everyoneby A verified traveler from Bordeaux
Nice luxury city centre hotel in Bordeaux.Posted Aug 24, 2014
Nice City. Hard to find car access to the front of hotel, due to barriers,even with Sat Nav ! Easy when you know how - Hotel should advise how to gain access. Our Bathroom ceiling had a water leek from the bathroom above, not good in an expensive luxury hotel !! Valet car parking expensive at 37euros per night !! If using trams in Bordeaux, don't forget to buy a 1.5 euro ticket ( if you can find the pay station ) OR they fine the tourists 50 euro each !!! Not Very friendly :(:(
Recommendedby A verified traveler
Close to everything !Posted Jul 27, 2014 on Hotels.com
Loved the location and beauty of the hotel. Walking distance to everything.
Recommendedby Monica from Camberley
Fantastic hotelPosted Apr 15, 2014 on Hotels.com
Perfect hotel in perfect location
Recommendedby Monica from Surrey
Posted Apr 12, 2014 on Hotels.com
Recommendedby A verified traveler
Posted Mar 25, 2014 on Hotels.com
for Couplesby Feebylove from UK
A touch of luxury in the best location in BordeauxPosted Mar 16, 2014
Fantastic welcome from the uniformed doormen who couldn't have been more helpful during our stay. This is comfort and luxury old-style. The location couldn't be better - next to a tram stop and in the best square in Bordeaux. The buffet breakfast is pricy but there is a lot of choice and the view from the window onto the square makes up for it. The bedroom was small, facing onto an inner courtyard which did give some daylight. Bed and pillows v comfortable - slept for 9 hours. Note for Brits: no kettle but there is a Nespresso machine.
for Getaway With Friendsby Mingi from London
Great LocationPosted Jan 4, 2014 on Hotels.com
Overall, very much enjoyed. The lights in the room were little bit too dark to me though.