Ratings based on 5 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
3.6 Service & staff
4.2 Room comfort
4.6 Hotel condition
They paid and stayed.
Recommendedby A verified traveler
Room with a viewPosted May 28, 2013 on Hotels.com
My husband and I were in love with our room at St. James. Unique and slightly eccentric on the top floor with a view overlooking Bordeaux. Truly spectacular to wake up to. The room was always well cleaned and every evening we were greeted with a box of chocolates and candies on our bed. The rest of the hotel however isn't wasn't as impressive. The wifi didn't work in our room for the first few days (and no one made any attempt to fix it despite our complaints). The hallway leading to the rooms wasn't heated (quite cold and leaking water!) and the walkway leading out of the hotel room area required us to regularly dodge crowds of waitstaff carrying platters full of dishes and food... I certainly now understand why other reviewers noted this was a restaurant first and hotel second. We had one nice young lady greet us at the front desk but the remainder were quite rude and unprofessional... it seems this hotel would gain a lot by investing more attention to training their staff. So in sum, the hotel room was amazing, the rest I could forget!
for Everyoneby Rodger from Kent, UK
Ego over practicality. Overpriced.Posted Mar 19, 2013
Cons: Room practicality
Style without practicality. Bed too high, toilet too narrow, sofa too low, inadequate lighting in sitting/reading area, shower screen too short so water everywhere and floors slippery. Restaurant closed - only hot option on room service was soup - tasteless and cold. Food extremely expensive - including 10 Euros for an egg as an extra to the 25 Euro breakfast. Feeling that the hotel thinks it is really good - but it isn't!!
Beautiful Hotel and LocationPosted Sep 28, 2012 on Hotels.com
The Saint James is a great place to stay near Bordeaux. There are astounding views of the city and the setting of the hotel is lovely. We had one complaint. The exchange rate of gthe hotel was usury. Pay cash if possible.
for Business Travelersby Marilyn from Bergerac, France
Stylish and tastefulPosted Jun 27, 2012
Top class hotel. Very stylish and tasteful. Very expensive two Michelin star restaurant and a casual cafe provide great options for dining. Rooms are superbly laid out to optimize space and views over the Garonne valley and Bordeax.
Recommendedby A verified traveler from Zug, CH
Best place to visit BordeauxPosted Aug 19, 2009
Perfect Food in the **-Gourmet-Restaurant but - if you like a marvelous piece of meet with a good french wine - also in the Café de l Espérance which is a rôtisserie.