Ratings based on 232 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
95% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

ropa de cama vieja-moqueta sucia y vieja

Posted May 29, 2015
Pros: la situación. Vistas al lago
Cons: recepción y atención en cafetería. Lo importante es el cliente. NO es un cliente de paso. Yo no volveré a este hotel, pero si a Burdeos.
Location: correctas
Nos habíamos alojado hacía una semana en el viaje de ida a Paris. la experiencia fue aceptable. habitación reformada y correcta. Buena recepción. Para volver optamos también por este hotel. Nos equivocamos. Nos dieron una habitación sin reformar. ropa de cama vieja y suelos de moqueta viejos y sucios. no estaba a la altura mínima. el personal no habla español y tampoco te ayudan cuando tu intentas hablar francés. Personal demasiado distante con huésped. Generan la sensación de que ellos son lo importante, no el cliente. No intentaron entendernos y no importó si les entendíamos.
2 out of 5
by A verified traveler

HOTEL VIEILLOT

Posted May 1, 2015
Pros: le restaurant
Cons: a besoin d'un lifting ! décoration pas top ; personnel peu performant
Location: le quartier est inintéressant mais nous étions là pour le concours de médecine !
Cet hôtel est particulièrement vieillot ! travaux en cours mais loin d'être terminés . A besoin d'être sérieusement rafraichi !!!! Personnel pas désagréable mais peu formé ce qui engendre des couacs !!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great place in Bordeaux

Posted Apr 20, 2015
Easy access to trains and nice setting at Lake Lac
4 out of 5
Recommended
for Business Travelers
by Bernard from ANGERS

couette trop lourde et trop chaude

Posted Mar 28, 2015 on Hotels
coutte trop lourde vivement que les reviennent
4 out of 5
Recommended
for Business Travelers
by Bernard from angers

toujours autantde problemes avec la couette

Posted Mar 22, 2015 on Hotels
RAS
5 out of 5
Recommended
for Business Travelers
by Nicolas

This traveler left a rating score only Posted Mar 15, 2015 on Hotels
5 out of 5
Recommended
for Getaway With Friends
by Josephine from London

Novotel Bordeaux Lac

Posted Feb 20, 2015 on Hotels
I twas good value and convenient.
1 out of 5
by A verified traveler from w

Would never recommend & expect a refund

Posted Feb 17, 2015
Restaurant closed for renovations, bar closed for renovations, lobby entertainment area for children closed for renovations... Amazed that Expedia sells this uninformed. Never experienced anything like it and would expect a refund to be considered given more that half the services we paid for we're not provided for! I've never complained about accommodation before!
4 out of 5
Recommended
for Business Travelers
by Jean-Claude from rennes

A tester

Posted Feb 13, 2015 on Hotels
accès un peu difficile lorsqu'il y a de la circulation, besoin d'être rénové pour certaines chambres mais bon hotel
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Feb 11, 2015 on Hotels