Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas

Reviews of Novotel Bordeaux Lac

4 out of 5
Novotel Bordeaux Lac
Avenue Jean Gabriel Domergue, Bordeaux, Gironde

Reviews

8.4

Very Good

Rating 10 - Excellent. 327 out of 866 reviews" "
Rating 8 - Good. 372 out of 866 reviews" "
Rating 6 - Okay. 122 out of 866 reviews" "
Rating 4 - Poor. 32 out of 866 reviews" "
Rating 2 - Terrible. 13 out of 866 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Stéphanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Novotel Bordeaux Lac for 5 days and had a lovely time! Our room was comfortable and clean, the food at the hotel restaurant was very nice, the staff kind and helpful and our 9 year old son also enjoyed the games room which had an XBox and a bar football. Highly recommended!

8/10 Good

Ian

Traveled with family
Liked: Property conditions & facilities
Not the best of Novotels but perfectly adequate
Stayed 1 night in Aug 2022

10/10 Excellent

Nuno

Stayed 1 night in Aug 2022

8/10 Good

Ian

Liked: Cleanliness
Stayed 1 night in May 2022

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Jean

Traveled with family
Disliked: Staff & service
Restaurant
Service in the restaurant and quality of food very poor for both breakfast and dinner.
Stayed 1 night in Oct 2021

2/10 Terrible

dan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not as expected
Booked an Executive room which was meant to have a queen bed, we had a double bed and the room was very poor the bathroom was grubby the water drained too slowly when showering so ended up with a bath half full of water when showering. Not a very good experience. The downstairs check in area was very good though very clean and modern which made the room feel more of a let down.
Stayed 1 night in Oct 2021

10/10 Excellent

Chuandong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean with good breakfast. Free parking is great. The hotel is nesting a shopping center with many tasty restaurant
Stayed 1 night in Sep 2021

10/10 Excellent

Jesse, Viena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleasantly surprised. I did not have high expectations so I was surprised to see a decent pool, ping-pong, foosball, Xbox, and a nice restaurant/bar. I would happily stay there again.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice, suitable for travellers with a car. There's a convenient tram line to town center next door. Breakfast is fantastic. Staff is polite, english speaking and accomodating. All systems work well -- A/C, water pressure, sink draining. Comfortable beds. Rooms size is adequate. Excellent choice for staying in Bordeaux with good value for the money.
Stayed 2 nights in Jul 2021

10/10 Excellent

stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Given the current circumstances and exceptionally. Good food, great service and will definitely go back next time we transit through France
Stayed 1 night in Aug 2020

6/10 Okay

Simon

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with outdoor pool which we really appreciated in the hot weather. Good location close to tram for easy access into Bordeaux. Hotel staff very friendly and helpful. Room comfortable and cleaned daily. Good variety of breakfast. Ate dinner in restauratant one evening but was not impressed with food and did not eat there again. So many good restaurants in Bordeaux to choose from. Late check out agreed at no extra charge. Would recommend this hotel and stay there again.
Stayed 7 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Gerry

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Breakfast croissants and breads are fresh daily Convenient location for myself and family and friends
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
A simple basic accommodation. The check in person at reception (an older gentleman ) was sort of unhelpful and rather rude. The others were very helpful especially an young man. Room could use vacuuming. Otherwise, fairly clean. The toilet continued to flush. Got it fixed after five days. The room faced a wall rather any lake view.
Stayed 7 nights in Sep 2019

8/10 Good

JEFFREY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CML conference Trip
Due to my schedule I ended up eating the majority of meals at the hotel restaurant. I was very pleased with the quality. Bed was very comfortable. Proximity to the train was very convenient
Stayed 1 night in Sep 2019

6/10 Okay

Joan M

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2019

10/10 Excellent

Juliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities (all ages) and services. Good restaurant and reasonable price (no need to go outside)
Stayed 1 night in Aug 2019

8/10 Good

Dirk, Gooik

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in general. Staff is very friendly. Good breakfast.
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position. Tram stop is less than 5 minutes walk. Very frequent trams, 15 mins into centre of city. Great breakfast. Very comfortable room. Quiet room. Lovely terrace and bar. Staff very helpful. Would definitely stay here again.
Stayed 3 nights in Aug 2019

8/10 Good

Jowita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Hotel was nicely decorated, clean, and the staff very pleasant. Our room was really tight for four people...., but for 2 nights it was ok. Area looks deserted, but there was a tram service going to the city center.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the Hotel easy accessible from the Motorway although we usued it for just an overnight transit stop My family really liked this Hotel . The staff were brilliant . Just one concern that shook me and made us rightly complain to the Reception desk . My 14 year old grand .daughter woke around 2 am to find a strange man in her room startled she challenged him , he mumbled something and let himself back out of her room. Reception were very apologetic and at a loss as to how he could enter another room that is opened by using a magnetic card. !! ??
Stayed 1 night in Aug 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

JOAQUIM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, room was the proper size for a young family. The swimming pool and pool side area was too small for us to try as it was busy. We did not use the breakfast facility as although our children would have eaten free, we thought the adult price was too expensive.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way!
Excellent hotel, friendly and clean, very comfortable. 5 minute walk to stadium, tram line directly outside. Lovely pool and bar area.
Stayed 2 nights in May 2019

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locatio location
If you are traveling by car, you have free parking and you can take the tram to town a minute away. But there is next to nothing to do in this area at night.
Stayed 1 night in May 2019

8/10 Good

Luke

Liked: Cleanliness, staff & service, room comfort
Convenient
A 20min drive or tram ride to the city centre. Convenient to get to. Free parking at hotel. Not much around for restaurants but you should head in to the centre for food.
Stayed 1 night in Oct 2018

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An easy hotel if you want to bring a car.
A great hotel given it is part of a chain. Good location if you are bringing a car with you as the parking is free and easy. Simple to walk 5 mins or Less to tram stop into the city as they run every 10 mins. Staff were super and the breakfast wad good as well. The on site restaurant is good as well if you don't want to go into town. Pool lovely too.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel convenient for visiting Bordeaux city
We stayed in a family room. Cosy but clean. Hotel staff & facilities could not be faulted.
Stayed 2 nights in Aug 2018

10/10 Excellent

Andrzej

Nice hotel at the Lake, great for having pet
Lovely hotel, he had really stay and what was really convenient for us was location of the tram next door. If you ever visit this hotel than make sure to go for a day trip to Bordeaux town centre, tram would cost you only 1.70€ each way but it’s worth it every penny as Bordeaux is one of most beautiful town we have pleasure to visit.
Stayed 1 night in Aug 2018

8/10 Good

Gary

Nice clean hotel with friendly staff.
Stayed 1 night in Aug 2018

10/10 Excellent

Ed, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and quiet hotel...love it
We arrived late night, everything was set up...clean and quiet,lovely night. See you next year.
Stayed 1 night in Aug 2018

8/10 Good

chevalsox, bordeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel Le lac Bordeaux
Good hotel. Handy for the tram into the city centre which cost 1.60 Euro single and only 15 minutes ride. Pool small be ok for the kids to have a splash around. Clean and well appointed rooms
Stayed 2 nights in Aug 2018

10/10 Excellent

Waiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly hotel.
When we check-in my kid was offer a gift to choose in the box at the desk, i really thought the staff at Novotel Bordeaux Lac was really thoughtful, my kid never forgot that moment and he still mention how nice the hotel was and the staff treated us, we also love the football table x2 you had there my kid always love playing if he was not swimming at the pool, also the whole family love the free photo booth had plenty of laught and lovely memories, this is what a hotel should be family friendly cannot fault it !. Me and my famiIy would stay here again anytime.
Stayed 3 nights in Aug 2018

6/10 Okay

Tatiana

Liked: Cleanliness, staff & service
A bit old hotel. Good for one night stay.
Stayed 1 night in Jul 2018

10/10 Excellent

Khurshedjon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying stay
The hotel just was great for family stay. There is a playing room for kids. The breakfast was very nice, very good choice and variety. The staff is friendly and helpful.
Stayed 3 nights in Aug 2018

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice hotel full of really good facilities
Stayed 1 night in Aug 2018

10/10 Excellent

Darrel, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover in Bordeaux
We use Novotel all the time. This time stopping over en route to Spain. We had a lovely evening with a dip in the pool and decided to eat at the hotel. It was busy and felt more like a restaurant than a hotel with the added benefit of evening entertainment with a couple singing live.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Hotel is really focused around families
I wish i had stayed closer to town. The hotel is very focused on family/children. Breakfast was carnage and stressful. I would never go back here.
Stayed 2 nights in Jul 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018