Ratings based on 13 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
2.9 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
for Everyoneby Tahirfrom Farnborough
Rila HotelPosted Feb 25, 2014
Pros: Staff, location, room size
Cons: Food, WIFI
It's our 4th time staying in Rila Hotel. 2 min walk to the Lift chair, restaurants and 24/7 clinic. Need to say that they have improved most of their facilities. Last year the pool was colder than outside (around +3C). This year we have enjoyed the pool most of the time. Clean, large area, and hot! The food quality has improved too, but not a great choice. On the other hand there are a lot of places to eat across the road. I would suggest Bulgari. Brilliant food, great waitresses, affordable prices (although there are pretty the same everywhere). The room are a bit outdated, but large enough. Try to get a room looking to the slopes, brilliant view! The hotel has got its own Ski Depe, so I would advice NOT to go to Boro Sport Ski Depo 2 on your first day if you are staying in Rila. You will waste half of your day queuing in order to rent the Ski equipment. The wifi is free but only in the hotel Lobby - really weak signal, especially in the evenings!!! But overall its a nice
by A verified traveler
Posted Jan 14, 2014
for Familiesby Laurafrom Serbia
NOT a non-smoking hotelPosted Jan 10, 2014 on Hotels.com
While the staff assured me that this was a non-smoking hotel, the guests definitely did not adhere to the rules. I could smell smoke coming in through my room vents EVERY DAY of this vacation. I have small children and allergies, and was very disappointed about this. The staff was at a complete loss as to how to handle the situation. I will not be staying there again.
Communist style resort trying to rebrand itselfPosted Jan 4, 2014
The hotel would be just ok if it was rated 3 stars and charged around $60 per night. As is it falls very short of 4 star quality and the room prices are outrageously inadequate of the standard. The rooms haven't been repaired from the old times and so there is a pervasive ciggatette odor everywhere (Bulgarians are chain smokers even now).
for Getaway With Friendsby A verified traveler
Posted Feb 2, 2013 on Hotels.com
for Familiesby Tanya
Posted Jan 5, 2013 on Hotels.com
for Everyoneby A verified travelerfrom San Francisco, Ca
Good value for familyPosted Aug 20, 2012
Basic but comfortable. Big beds with additional bunk bed. Generous complimentary buffet breakfast.
Recommendedby A verified travelerfrom sofia
bien situéPosted Mar 31, 2012 on Hotels.com
hotel très bien situé au pied des pistes. Le souci de cet hotel reste la nourriture au buffet du soir et du PDJ
for Everyoneby amandafrom Hertfordshire, UK
a little disapointing but good value.Posted Mar 20, 2012
Pros: some staff
lots of the hotel facilities were very good, however the lift kept breaking down and trying to find a member of staff interested in helping was hard. The breakfast was stale and cold on two occasions so we ate out. The bed was hard and lumpy. That said i would go back because of its location and it was very clean.
Recommendedby A verified travelerfrom England
Posted Mar 20, 2012 on Hotels.com