Ratings based on 548 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

High class pricey. Parking s49

Posted Feb 24, 2015
Great stay, walking distance to north end and Daniel hall
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CT

Convenient location in North End

Posted Feb 24, 2015
Pros: Convenience
Location: Great restaurants in the area. Quincy Market, the Garden all close by.
Clean, courteous, convenient. Nice views, if you get lucky for water front room. Walking distance to lots, North End, waterfront areas
4 out of 5
Recommended
for Couples
by A verified travelerfrom Coquitlam, BC

Great location in North End

Posted Feb 17, 2015
Pros: Our hotel room was a good size. With extreme weather, we spent more time in our room than usual and found it quite comfortable for relaxing.
Cons: The one downside we found was the higher prices at the hotel restaurant, and small selection on the menu.
Location: This hotel is located a short taxi ride, and an easy walk as well, to TD Gardens. The North End's many restaurants are just around the corner.
The hotel staff was very accommodating, even though the city was experiencing severe winter weather. They assisted us to find transportation to TD Gardens, Boston Common and the airport, when transit was shut down. We found the room very clean and comfortable, with staff accommodating our late morning schedule without issue. The one incident we had was with the smoke alarm beeping in the middle of the night, the staff was very quick to resolve the issue, and apologetic, providing a discount in compensation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very well managed. Good staff.

Posted Feb 17, 2015
We stayed on Valentine's day which turned out to be a blizzard! Other than the weather everything was perfect.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom boston ma

Amazing, peaceful, restful, comfortable!

Posted Feb 16, 2015
From the receptionist, hosts, to the service in general, the restaurants hosts, bartenders, chef, Kiehn one of the restaurants host made a huge effort and deal to serve us w the best service ever Even though we were an hour behind, they made our valentines night out one of the best due to all the amazing service and great personality. I would definitely stay at the hotel again and I always Loved Aragosta, which my experience w the staff at this stay was the best one ever. Great service, very well trained and polite staff. I love it all.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Haven

Wicked Awesome

Posted Feb 10, 2015
Location: You name it, it's nearby especially food food food
Right near the North End. On the water. We have stayed there before, when it was the Fairmount. It's beautiful the staff is excellent. We stay at the Executive level which has its own concierge, breakfast, hors d'oeuves before dinner time and dessert at 9 pm. Coffee, tea, soda, beer and wine all day. Really can't ask for much more. Thanks to the freakin' weatha, we had to leave early.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Boston

Best kept secret on the waterfront

Posted Jan 24, 2015
Pros: Everything but mostly the location.
Cons: Not much, staff was friendly and took care of everything we asked for.
Location: In the North End and walking distance to "The Garden" and some of Boston's best restaurants
Great location, Excellent staff. The whole process from start to finish was very professional. The room was clean and bright and very well appointed. We will definitely go back.
5 out of 5
Recommended
for Couples
by A verified traveler

Wonderful stay at a most wonderful hotel

Posted Jan 19, 2015
Pros: The staff----wonderful and really thoughtful!
Cons: nothing!
Location: already said above
The location is excellent . You can walk to the North End or Quincy Market easily. But it is also just a tad off the traditional beat---so privacy and quiet as you step out the door. The restaurant meal was wonderful and I took advantage of a facial at their spa--outstanding. It was our anniversary and they surprised us with chocolate covered cherries and champagne at night..as well as chocolates later when they arrived to see if we needed more ice. They could not have been more thoughtful..even an additional dessert at dinner for our anniversary.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom W

Beautiful hotel with an attentive staff.

Posted Jan 19, 2015
Staff was extremely helpful and happy to help. Would definitely book this hotel again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2015
Amazing stay in Boston for New Years. Great location. Easy to get to. Very close to the north end where the best eats can be found. Definitely going back.