Ratings based on 653 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Reno

Lovely hotel in a great location

Posted Jul 26, 2015
Pros: The location was great. The rooms were clean and room temperature was very comfortable. The hotel and rooms were well maintained. Staff was helpful.
Cons: I would have liked access to ice machines.
Location: Just a block from Little Italy and many Italian restaurants, close to Fanuel Hall, Historic sites, and and Boston cruises and trolley tours.
Lovely hotel right on the water, just a few blocks from Fanuel Hall Market Place and a Block east of Little Italy. The Rooms were clean, well appointed and hotel staff was very helpful when needed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hilton Head, SC

I wanted to stay in the harbor area.

Posted Jul 25, 2015
I picked a hotel that was close to the historical area. My wife and I did an on/off trolley tour. Boston was wonderful. I will come back there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, MD

Helpful

Posted Jul 20, 2015
Cons: I would have like a room with 2 double beds
Location: The hotel is a little bit away from downtown but we walked the 10 to 15 minutes.
The desk staff were very helpful with recommendations for sites and dining. The valet were wonderful, they removed a piece of asphalt stuck in our brakes that we picked up going thru Boston road construction.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
Pros: Location
Cons: Better snacks on. Table in lobby with the water
Location: Great location- everything within walking distance but hotel itself was nice and quiet
Good location and easy access from airport to hotel by water taxi.
2 out of 5
by A verified traveler from MN

Disappointed from MN

Posted Jul 20, 2015
Pros: The towels were nice.
Cons: Staff should let you know what to expect from the hotel services upon check-in.
Location: Near many restaurants and shopping, walking distance to Paul Revere Mall and other historic sites. Partial view of the harbor.
Stayed 3 nights. Staff not helpful or informative about amenities or lack thereof. Extra charges for beverages, snacks. No vending machines or ice machine to serve self. Staff came in evening with 1/2 bucket of ice & 2 bottles of water-but not every night. Noisy-could hear people in lobby & down the hall from inside room & walking/talking outside of hotel on walkway. Someone (staff?) walked around all night long with heels clicking on hard floors. Loud Music from lobby on last night was the worst since we were getting up early next morning. Shower wasn't working right and water temperature fluctuated as well. Bed was not very comfortable unless you like a very firm mattress. Sliding doors to bathroom were noisy and disrupted sleep of other occupant of room.
3 out of 5
by A verified traveler from San Diego

ok but not one of the worlds best

Posted Jul 18, 2015
Pros: Quiet. When you check out your taxi is there within 30 seconds. Pretty convenient to the airport ( time wise, still paid 30 dollars ????)
Cons: I think they really are more like a luxury apartment building
Location: Probably good for business. Would pick the Marriott long warf or other hotel in the area of the Marriot for vacation.
Stayed here for one night. Facility is very nice . Stayed in the 5 building . There is really no one in there most of the time even though there is a concierge lounge . So when you realize that the in room coffee is perhaps the worst you ever had and walk to Starbucks , come back to the building with the coffee for your family you will need to put the coffee on the ground to open the door since you need to activate the door with the key (not a one hand deal). Also no view of anything , I could not see this on the website so beware . Would also not be attracted to the concierge lounge , does not add value at this hotel .Similar hotels much closer to the harbor activities. Paid 500 + but would rate the hotel more in the 300 value range at best. Very prompt service getting the taxi to go to the airport. Might be a great place to stay for business when the business is paying the bill but otherwise would not stay here for a fun vacation in Boston .
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Posted Jul 16, 2015
Cons: our magnetic key didn't work well with the elevator. Others complained about this too.
Location: Ideal if you want to be close to downtown, the harbor, north end and financial district. All are within walking distance.
We chose to stay there to celebrate our wedding anniversay. it turned out to be a perfect setting. Our room was spacious and loaded with unexpected features. The staff was attentive without being sufficating. We wouldn't hesitate to visit again and or recommend it to others. The hotel is expensive but it is worth the value.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2015
Beautiful room and great location will return to this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2015
Great location, great staff, comfortable bed and great views!
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful place to stay!

Posted Jul 14, 2015
My daughter and I took in the sights of Boston and stayed overnight here. Our room was very clean, the staff was friendly and helpful. I would definitely stay here again and would love to spend more than one night!