Ratings based on 520 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay in a great city!

Posted Apr 21, 2015
Pros: Everything - rooms, location, staff.
Cons: Can't think of anything.
Location: We were close to the harbor, airport, north end, shops, restaurants, Freedom Trail.
The staff was super friendly and welcoming. They took care of our every need. They were very personal and made sure we enjoyed ourselves.
5 out of 5
Recommended
for Everyone
by A verified traveler

Exceptional staff!!! Outstanding service!

Posted Apr 20, 2015
Location is perfect! Hotel is magnificent! But every single person who works there must have been hand picked for friendly and helpful talents! Extremely well run hotels!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom connecticut

Business excellent

Posted Apr 20, 2015
Beautiful location and spotless accommodations with great staff
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Best Service

Posted Apr 7, 2015
Most professional, pleasant service from every single hotel employee! Very, very impressive and worth every penny!
Comment from Hotel Management
Apr 15, 2015 by HotelMgmt, Hotel Management
Thank you so much for your kind comments for our dedicated staff. We are so pleased that your stay at the Boston Harbor Hotel at Rowes Wharf was exceptional and we look forward to welcoming you back soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arlington, VA

Glad I chose to stay at the Boston Harbor Hotel.

Posted Apr 6, 2015
Pros: Excellent service. Very clean. Comfortable bed.
Cons: Noise, especially clapping, from a dinner party being held near the atrium could be heard in my room, even though my room was a few doors away.
Location: Excellent location. Convenient to the airport. Close to Faneuil Hall. Walkable to the Esplanade, Newbury Street, and Prudential Center areas.
This hotel provided excellent service. My room was very clean and very comfortable, especially the bed.
Comment from Hotel Management
Apr 15, 2015 by HotelMgmt, Hotel Management
We are pleased to read that the convenient location of the Boston Harbor Hotel at Rowes Wharf worked out so well for your stay and we thank you for choosing to stay with us. We do apologize for any noise disruptions that occurred during your stay and we hope you will let us know if you have a room preference for any future stays. Thank you for your kind review and please, come back soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Great Staff

Posted Apr 2, 2015
I was ill when I checked in. The staff took wonderful care of me. I especially appreciated the help from David from In-room dining.
Comment from Hotel Management
Apr 9, 2015 by HotelMgmt, Hotel Management
Thank you for sharing how excellent the attention was that you received from the staff at the Boston Harbor Hotel at Rowes Wharf. We were pleased to help in any way to make your stay as comfortable as possible and we hope that you are feeling better. We hope to welcome you back very soon and we thank you for your review.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Absolutely gorgeous and perfect!

Posted Mar 30, 2015
Pros: Everything - down to the small gift bags with tissue paper that they sent anything we called down for up in
Cons: I honestly can't think of anything.
Location: Location is perfect, beautiful, and convenient.
I cannot say enough great things about this hotel. All of the staff are friendly, well groomed, and knowledgeable. They catered to our every need. Every time we are in Boston, we will be staying on this hotel. The view of the harbor is SO beautiful and just everything about the establishment is high class.
Comment from Hotel Management
Apr 9, 2015 by HotelMgmt, Hotel Management
We are delighted to read that your recent stay at the Boston Harbor Hotel at Rowes Wharf exceeded your expectations and we thank you for taking the time to share your story. Your kind compliments for our staff are appreciated and we look forward to welcoming you back very soon. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel - Nice location

Posted Mar 29, 2015
I really enjoyed my stay. The atmosphere, the room cleanness and the location were just perfect. For someone who likes to explore different areas of the city, the South Station T station is only few blocks away on the same street, Atlantic Av., as the hotel. The New England Aquarium is couple blocks away. The water view rooms come with complementary Sunrise and seagulls - Really pretty and relaxing.
Comment from Hotel Management
Apr 9, 2015 by HotelMgmt, Hotel Management
It is wonderful to hear that the breathtaking sunrises that accompany the view from our guestrooms made your stay even better. We are also pleased that the convenient location of the Boston Harbor Hotel at Rowes Wharf worked out so well for your stay. Thank you for taking the time to share your experience with us and please, come back soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york, NY

The best hotel in Boston

Posted Mar 25, 2015
Pros: We love this hotel. In fact, this is the only hotel we stay in when we're in Boston. We've tried other 5-star hotels but this is our favorite.
Cons: It would be great to have some fresh coffee served downstairs in the lobby early in the morning for people who go out on early morning walks like us!
Everything about it is great: location, cleanliness, staff, comfort! What else is needed when you're on vacation or business? We've stayed in a couple of other 5-star hotels in Boston but have always come back to Boston Harbor Hotel. We will never stay anywhere else anymore.
Comment from Hotel Management
Mar 30, 2015 by HotelMgmt, Hotel Management
How wonderful to hear that the Boston Harbor Hotel at Rowes Wharf is the only place you will stay when visiting Boston. We are very honored to be your favorite hotel and we thank you for sharing all the aspects that make your stays so enjoyable. For future reference, complimentary coffee is served daily in our lobby on weekdays from 5 AM to 9 AM and on weekends from 6 AM to 9 AM. Thank you for sharing your kind comments with us; we look forward to welcoming you back again and again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2015
Amazing hotel! Great staff, location and will definitely stay again.
Comment from Hotel Management
Mar 23, 2015 by HotelMgmt, Hotel Management
We are so pleased to hear that your stay at the Boston Harbor Hotel at Rowes Wharf was exceptional and that we can look forward to welcoming you back! Thank you for your kind review.