Ratings based on 403 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Aitkin MN

Will Return

Posted Aug 19, 2014
Pros: Everything
Location: Walking distance from must everything
Very nice Hotel, staff was friendly and helpful. Facility was very upscale and nicely decorated. The views from the Harbor or City were top notch. Walking distance from must everything we wanted to see. We got in late Thursday, went downstairs to the Bar and had great Food and very friendly services.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Excellent location and well appointed rooms.

Posted Aug 18, 2014
This hotel is located by the water with great views and close to central Boston attractions. It is 10 min walking distance to the Aquarium and Fenuil Hall/Quincy Market. The hotel staff was great. Also got a free room upgrade when I told them I was with my wife on weekend trip in Boston celebrating our wedding anniversary. The room was spectacular with separate living room area. The hotel's Sea Grill restaurant offers outdoor seating facing the water where you can watch sail boats and yatchs drift by while enjoying superb seafood and drinks. I highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Durham

Excellent

Posted Aug 15, 2014
Pros: Very relaxing - not always the case in big city hotels. Boston is a great walking city so being able to sleep well was a great help.
Cons: Nothing.
Location: Right on the harbour front. Recommend the Freedom Trail, ferry to Salem, JFK Library, Tea Party Museum and Sam Adams Brewery Tour.
This is a lovely hotel. Worth paying extra for an upgrade with a harbour view. Within walking distance of Downtown Crossing and the Common. Lots of space in the room including storage. Living area opened out onto a balcony with a lovely view. Went room only and found a bakery over the road for breakfast and a pub next door for evening meal. A few minutes from Quincy Market.
Comment from Hotel Management
Aug 20, 2014 by HotelMgmt, Hotel Management
Thank you for sharing your recent experience at the Boston Harbor Hotel at Rowes Wharf. We are thrilled to read that you enjoyed your stay and would recommend our hotel to other travelers. It was certainly our pleasure to provide you with the comfort you needed during your time in Boston and we look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Very accommodating staff and facilities

Posted Aug 14, 2014
Pros: Great view of the Boston Harbor and close to many restaurants and activities.
Cons: New ironing boards!
Location: Close to Faneuil Hall, the Ferry Docks and the South Station T
The room, the restaurant and food, the health club and spa were all wonderful. The staff was very friendly and helpful.
Comment from Hotel Management
Aug 19, 2014 by HotelMgmt, Hotel Management
Thank you for taking the time to share your experience at the Boston Harbor Hotel at Rowes Wharf with us. We are delighted to read your kind remarks regarding the personalized service from our staff, as we always aim to exceed our guests’ expectations. We very much look forward to welcoming you back in the near future and we thank you for your review.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2014
Great place and in the heart of the financial district.
Comment from Hotel Management
Aug 19, 2014 by HotelMgmt, Hotel Management
Thank you for your feedback on your recent stay at the Boston Harbor Hotel at Rowes Wharf. We look forward to personally welcoming you back on your next stay in Boston.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

5* Boston waterfront hotel

Posted Aug 10, 2014
Pros: This hotel offers a personal touch with it's friendly approach to guests, where nothing is too much trouble and where guest's needs are anticipated.
Cons: The hotel dining, although good, doesn't quite do the hotel justice and could be improved.
Location: Directly on the waterfront in Boston, ideally situated to explore the downtown, walk The Freedom Trail and easy access to the harbour and the area.
Boston Harbor Hotel is a waterfront hotel that offers so much more than the 5* corporate hotel, it offers the personal touch. Right from the check in, rental car drop off and the whole experience, this hotel anticipate their guests needs before they even realise they need anything. The staff are happy to help, it really is 'service with a smile'. There is nothing forced here. A reservation issue for us was turned into an opportunity to make our stay even better, with complimentary breakfast and surprises for my husband's birthday. We cannot speak for other guests but our experience was exemplary. With such an amazing location and providing such a memorable stay, We cannot recommend this hotel enough.
Comment from Hotel Management
Aug 20, 2014 by HotelMgmt, Hotel Management
Thank you for sharing your comments on your recent experience at our hotel. The Boston Harbor Hotel at Rowes Wharf invests greatly in our employees and we know they will be pleased to hear your kind acknowledgement of their efforts to create the most memorable stay for you and your husband. We look forward to welcoming you back soon to experience more of what Boston has to offer.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice hotel, excellent location, very comfortable.

Posted Aug 6, 2014
Pros: Everything was excellent, including the complimentary coffee in the morning.
Cons: Nothing we can think of.
Location: Hotel was in perfect location for harbor, hop on and off tours, historical sites and tourist things to do.
Excellent right from the start. The doorman, valets and bellboy were attentive and very service oriented. The staff were awesome.
Comment from Hotel Management
Aug 13, 2014 by HotelMgmt, Hotel Management
We are so pleased here at the Boston Harbor Hotel at Rowes Wharf to have been able to create such a positive experience for you. Our guest’s comfort and satisfaction are our top priority and we look forward to welcoming you back for another exceptional stay very soon. Thank you for your kind review.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near aquarium and ferries

Posted Aug 5, 2014
Pros: It is literally on the wharf and easily accessible by foot to Provincetown ferry dock/airport taxi even while lugging our suitcases.
Cons: There is a free car service taking guests places up to 2 miles from hotel- but only one car so guests should reserve in advance-extremely busy service
Location: The hotel is walking distance-very close to aquarium, whale watch ferry, ferry to Provincetown.
The hotel staff was welcoming and helpful. The concierge staff was readily available and gave us good advice and recommendations when we needed it-and we asked them many questions. The food in restaurants and room service was great. We rented a car for a few days to take us to sights outside of Boston. I would not do this again as Boston city proper streets/traffic are difficult to navigate even with GPS! It is extremely easy to take train to JFK library and Harvard University from the hotel-about 3 or 4 blocks to South station train stop from Boston Harbor Hotel. If visiting Lexington/Concord and Walden Pond for the day, consider staying there for one or two nights-it's worth it!
Comment from Hotel Management
Aug 12, 2014 by HotelMgmt, Hotel Management
Driving in the city of Boston can be quite challenging, so we are sure that your helpful suggestions will be much appreciated by other guests! We are thrilled that your experience at the Boston Harbor Hotel at Rowes Wharf was exceptional and provided you with the convenience you needed during your visit. It would be our pleasure to have you return and we hope it is soon. Thank you for your kind comments.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent view, small room

Posted Jul 28, 2014
Over priced but located well. Stop making me type more here web page, that's all I wanted to say!
Comment from Hotel Management
Aug 4, 2014 by HotelMgmt, Hotel Management
We are so pleased to hear that the convenient location and breathtaking views of the Boston Harbor Hotel at Rowes Wharf made your stay memorable. Thank you for sharing and please come back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Strongly recommend

Posted Jul 24, 2014
Pros: The pool and hot tub are salt water which is lovely!
Cons: I wouldn't change a thing.
Location: It is right on the harbor, there is lots to do nearby - boat rides, excursions, etc.
We booked a harbor room view and loved it. The staff was welcoming and there were little touches like complimentary fruit plates every afternoon. Our stay was wonderful.
Comment from Hotel Management
Jul 31, 2014 by HotelMgmt, Hotel Management
We are delighted to hear that your recent stay at the Boston Harbor Hotel at Rowes Wharf was so memorable, and that your stay included breathtaking views of Boston Harbor as well. Thank you for sharing your experience and we hope you can return soon!