Ratings based on 477 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent way to surprise my wife for her 50th

Posted Dec 1, 2014
Cons: larger bathtub
Location: Right in Boston; anything you want is walking distance. Harborside walk is fantastic.
Had the chance to get upgraded to the 14th floor harborview; was really nice to look out over the harbor and see the lights and shimmering water. Concierge was wonderful; happy birthday message written in chocolate on a plate of goodies. (Got us a couple of toothbrushes, as we'd forgotten ours.) Bathtub was a little small, but that's the only thing I can think of that could have been better. Quiet, clean, friendly.
Comment from Hotel Management
Dec 8, 2014 by HotelMgmt, Hotel Management
We are so pleased to have been able to partner with you and create the most wonderful 50th birthday for your wife. Thank you for allowing us the privilege of joining in on the celebration. It is wonderful that the combination of stellar service, breathtaking views and a central location, all helped to make it a memorable stay. We look forward to welcoming you back to the Boston Harbor Hotel at Rowes Wharf and we hope it is soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom g

Family visit

Posted Nov 26, 2014
Super room. Great gym. Even better resteraunt. A great example of getting what you paid for.
Comment from Hotel Management
Dec 1, 2014 by HotelMgmt, Hotel Management
How wonderful to hear that you fully enjoyed your time spent at the Boston Harbor Hotel at Rowes Wharf; we hope your visit with family was even more memorable. We look forward to welcoming you back in the future and are grateful for your kind review.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom montreal quebec

Luxury and comfort

Posted Nov 24, 2014
One of the best hotels ever . Spacious comfortable rooms with amazing views on the harbor , staff very polite and helpful , near New England aquarium and lots of nice restaurants , feel the luxury and the comfort: a stay to remember !
Comment from Hotel Management
Dec 2, 2014 by HotelMgmt, Hotel Management
We are so pleased to hear that your recent stay at the Boston Harbor Hotel at Rowes Wharf provided you with comfort and convenience all at the same time. Thank you for taking the time to acknowledge the efforts of our staff and for your kind compliments for our property. The pleasure would be all ours to have you return and we hope it is soon. Thank you for your review.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Smart pricey central hotel

Posted Nov 19, 2014
I was in room 1610. It had an amazing balcony and view but was incredebly noisy overnight from the A/C or elevator mech. There wa a large noisy vent in the bathroom which couldn't be turned off. Breakfast options were all very pricey. The location is good, the hotel is clean and the staff are friendly. If you're there on business with someone else paying and you get a quiet room then it would be superb.
Comment from Hotel Management
Nov 25, 2014 by HotelMgmt, Hotel Management
Thank you for taking the time to share your experience at the Boston Harbor Hotel at Rowes Wharf with us. We do apologize for any noise disturbances that impacted your stay and will have our Maintenance Engineers look into the problem you mentioned within your guestroom. Thank you for pointing out our convenient location and the outstanding view that guests can enjoy while here; we hope to welcome you back to enjoy even more it very soon.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, MA

So close to perfect

Posted Nov 10, 2014
Service was top-notch. While the room was large and comfortable, it could benefit from an update. Compared to other top-tier hotels in the city, the room felt old-fashioned with its tiny bathtub and dark wood furniture. Other than that, it's a great place.
Comment from Hotel Management
Nov 24, 2014 by HotelMgmt, Hotel Management
Your feedback is so important to us and we are very happy to hear that your recent stay at the Boston Harbor Hotel at Rowes Wharf was comfortable. We appreciate all comments from our guests, as we are continually able to improve the experience and our services with their help. We hope to continue to have the opportunity to welcome you back on your future stays in Boston and we thank you for your review.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 9, 2014
Great hotel located in a fantastic area. Beautiful views of the harbor.
Comment from Hotel Management
Nov 24, 2014 by HotelMgmt, Hotel Management
It is wonderful to read that you had the opportunity to enjoy the harbor views from your guestroom. The central location of the Boston Harbor Hotel at Rowes Wharf allows our guests to explore Boston with ease and we are pleased you had just that opportunity. We look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Great room and staff.

Posted Nov 8, 2014
Really impressed by this place. First time here having visited Boston many times. Without doubt, the best hotel.
Comment from Hotel Management
Nov 25, 2014 by HotelMgmt, Hotel Management
There is no greater compliment than to hear that we have fully impressed a guest on their first stay with us. We truly appreciate when our guests take the time to let us know about their experience at the Boston Harbor Hotel at Rowes Wharf and we are pleased to see that your stay exceeded your expectations. We would be thrilled to welcome you back very soon and we thank you for your review.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom England

Excellent location on the harbour.

Posted Nov 6, 2014
Pros: Location, cleanliness and attention to detail that staff displayed.
Cons: The cost of breakfast is very high and as a consequence this service seemed to lack footfall.
Location: Good central location for exploring Boston.
Hotel fantastic and staff very helpful, however rooms near the elevator suffer from noise and can cause a lack of sleep. Location of the hotel to various quarters of Boston is very good.
Comment from Hotel Management
Nov 25, 2014 by HotelMgmt, Hotel Management
We are glad to see that the convenient location of the Boston Harbor Hotel at Rowes Wharf worked out so well for you during your stay. It is disappointing however, to hear that your experience was marred by noise. We offer our sincerest apologies and hope that during any future stays, you will not hesitate to let our staff know of your room preferences. Thank you for alerting us to your concerns and for your feedback.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

very friendly hotel a home from home

Posted Nov 4, 2014
Pros: Everything. they were so good. read above.
Cons: Not sure how you would improve it was just great
Location: We were as is says on the Harbour. Everything was in close proximity we walked and got the trolly bus around town.
nothing was too much trouble. We asked for a late check out and they granted till 3pm free as a courtesy. It was raining they gave you an umberella and hand towels to dry your self when you returned. They rooms were lovey free water and ice daily. beds turned down and clean towels daily. complimentary coffee on a morning. The spa was great free use of towels , dressing gowns, slippers etc. Even hair spray and gel when you have dried your hair!! The staff were very friendly and always willing to help. I would certainly recommend this Hotel to everybody I know and hope to return one day. Thank you to the Boston Harbour Hotel.
Comment from Hotel Management
Nov 11, 2014 by HotelMgmt, Hotel Management
It makes us very happy to hear that your recent stay at the Boston Harbor Hotel at Rowes Wharf was exceptional. Our staff strives to provide our valued guests with the utmost in care and comfort and it seems we met that goal with your experience. We are pleased that you had an opportunity to enjoy so many of the amenities that make our hotel a great place to stay and we look forward to welcoming you back in the near future. Thank you for your kind review.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom United Kingdom

Amazing hotel

Posted Oct 26, 2014
Comment from Hotel Management
Nov 4, 2014 by HotelMgmt, Hotel Management
Thank you very much for your kind review. We look forward to seeing you again at the Boston Harbor Hotel at Rowes Wharf.