Ratings based on 705 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 20, 2014
Pros: The location is excellent right on the inbound and outbound subway line. Staff are very helpful and eager to help with sightseeing info
A busy hotel right by MIT so lots of young people using the facility as a pass through between Main and Broadway streets
5 out of 5
Recommended
for Everyone
by A verified traveler

Great view of the city and convenient location

Posted Jul 15, 2014
Checked in early from early cruise ship arrival. Room was not ready but front desk managed to find a room. Easy walk to Back Bay, Beacon Hill, located just across the bridge. Next to MIT and close to Harvard. Dining options downstairs.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 14, 2014
Pros: Coffee maker in room Indoor heated pool, hot tub, & dry sauna (towels provided) Coffee & fruit in the morning at entrance to pool & fitness room
Cons: Bed mattress was good and firm, but the frame squeaked Better bed linen for pull out sofa bed No decaf after first day
Location: COSI and CHIPOTLE are very near the hotel, and there are other places to eat if you walk a little bit.
Very convenient for people taking public transit because the hotel is right outside the Kendall/MIT station of the Red Line. Since we arrived early, the friendly front desk staff said they will call us as soon as the room is ready, offered us bottled water, and stored our bags. It would have been nice if the number of towels provided matched the number of guests since I have given the information about how many people will be staying in the room beforehand. There was coffee and fruit when we entered the pool and fitness room area in the morning. There's nothing in hotel literature that mentions this perk so I don't know if it was just for a special day or event.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, subway is at the door.

Posted Jul 13, 2014
Pros: Good location, friendly staff.
Cons: The price.
We enjoyed the stay. Staff was very friendly and helpful. The subway, red line is right at the door of the hotel , very convenient .
3 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Differences

Posted Jul 10, 2014
Pros: I like the location (stayed at least 10 times last year) and the friendly, helpful staff, including the excellent housekeeping staff.
Cons: The bath in this room is considerably smaller than that we have enjoyed at higher levels.
Location: The location right at a Red line MBTA stop, the proximity of excellent restaurants and bars, MIT and its labs, and easy access to Harvard and MGH.
As a longtime Marriott Rewards member, I have reserved few Marriott hotels via Expedia, but did so this time because the price was considerably cheaper. The room provided was fine - much smaller bathroom, and older mattress than I have enjoyed when reserving via Marriott. However, the hotel's location and the excellent staff make up for the less luxurious room
Comment from Hotel Management
Jul 14, 2014 by Tara, Hotel Management
Hello Eddie; Thank you for your post. I am glad to hear you enjoyed the location of the hotel. Being in Kendall Square directly at the T station is very convenient. Our staff takes great pride in the service they offer and I will share your comments with our housekeepers. Please know we continually look for ways to enhance our bathrooms. Although they are not large they do offer very high quality amenities and terry that I hope you enjoyed. We look forward to seeing you on your next visit to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from japan

Posted Jul 6, 2014
Even though we missed the fireworks, my daughter and I had a great night in the hotel room!
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel very convenient to MERSI.

Posted Jul 6, 2014
Pros: We could walk to the Fireworks.
Cons: The door to Champions restaurant needs major repair.
Hotel is next door to MERSI. Very easy to get to for eye surgery.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to everything you want to see.

Posted Jul 3, 2014
Very enjoyable experience. Hotel was close to everything we wanted to see and do. Hotel staff was very friendly and helpful. Hop on-Hop off tour bus was just across the street from the hotel. A definite plus if you're a tourist in a new city. Only a 40 minute walk from Fenway Park back to the hotel. Many fine restaurants around the hotel. The price was reasonable by Boston standards. I would stay here again.
2 out of 5
by A verified traveler from cambridge

Costly

Posted Jun 30, 2014
orders rollaway bed that never came. We had to ask for towels several times. Not worth the price
Comment from Hotel Management
Jul 6, 2014 by Tara, Hotel Management
John Thank you for bringing your situation to our attention. We are very proud of the service we deliver and I am sorry that during your stay we missed these items. I will pass this along to our housekeeping team. Thank you for staying with us and we hope to welcome you back the next time you are in the Cambridge area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2014
We only stayed one night .Check in and out was quick and efficient. Valets very well mannered and helpful. Wonderful concierge who gave us very precise and pertinent directions ! Only problem was the shower in our room. Also we were four but there were just 2 towels. But overall good experience. Best part was location!!! Next to the subway and very close to Harvard yard . Reasonably priced chain restaurants around us