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Opiniones de Omni Parker House

4 out of 5
Omni Parker House
60 School St, Boston, MA

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 1585 de 2586 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 587 de 2586 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 226 de 2586 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 129 de 2586 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 59 de 2586 opiniones" "

9.0/10

Limpieza

9.4/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Felipe Humberto Águila

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel tiene ese espíritu de inmueble antiguo e histórico. Lugar que te hace sentir en casa, cómodo, evoca buenas cosas. Repetiría si regresara a Boston.
Se hospedó 5 noches en abril de 2024
Respuesta de David, el 10 abr. 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

2/10 Terrible

Fernando, Álvaro Obregón

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Pésimo servicio estado todo muy viejo y sucio para un hotel con el nombre de Ómni. O quizás lo que empeoró no es el hotel sino la cadena?
Se hospedó 2 noches en marzo de 2024
Respuesta de David, el 25 mar. 2024
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

10/10 Excelente

MARGARITA ALICIA

Viaje familiar
Le gustó: Servicios
The hotel is an amazing property, excellent location and great staff.
Se hospedó 1 noche en diciembre de 2023
Respuesta de David, el 26 dic. 2023
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excelente

Claudia p

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Es segunda vez que nos hospedamos en el hotel ...nos encanta el estilo y la ubicación y el personal siempre muy amable...estuvimos muy contentos.
Se hospedó 2 noches en noviembre de 2023
Respuesta de David, el 1 dic. 2023
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

6/10 Aceptable

Oscar

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The building and its location is excellent, staff is very friendly and courteous; the downside is that room does not look like in the ones in the pictures; beds and pillows are old and some kind uncomfortable.The building needs an update without taking away its historical appeal. Also, there is no restaurant to have supper, and the bar only has a capacity of 60 patrons, UBER Eats is having a blast.
Se hospedó 4 noches en octubre de 2023
Respuesta de David, el 24 oct. 2023
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Precio comodo.
Para mis amigos hispanos; mi estancia fue de una noche con mi familia(4) a mis hijos les gusto, el lugar esta ubicado muy al centro de Boston. Nuestra habitacion fue sencilla pero nos atendieron de lo mejor. Creo que para pasar la noche es muy confortable, el precio fue comodo en comparación de los demas al rededor. Muchas gracias.
Se hospedó 1 noche en octubre de 2023
Respuesta de David, el 9 oct. 2023
Gracias por estar con nosotros. ¡Sus comentarios y sugerencias son muy bienvenidos y apreciados!Mejor, Gerente de Relaciones con los Huéspedes

10/10 Excelente

Ana Julia

Se hospedó 4 noches en agosto de 2023
Respuesta de David, el 22 sept. 2023
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excelente

Leoncio

Se hospedó 3 noches en agosto de 2023
Respuesta de David, el 28 ago. 2023
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excelente

Denisse Santos

Se hospedó 3 noches en agosto de 2023
Respuesta de David, el 4 sept. 2023
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excelente

juan enrique

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en abril de 2023
Respuesta de David, el 20 abr. 2023
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excelente

ANGEL

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena situacion
Respuesta de David, el 7 nov. 2022
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Bueno

Marilis Susana Sánchez

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La ubicación es inmejorable. Su historia es icónica. Ofrecería desayuno con buffet y más opciones gastronómicas en el bar.
Se hospedó 5 noches en octubre de 2022
Respuesta de David, el 10 oct. 2022
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 Excelente

Jorge

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Su localización y su limpieza.
Se hospedó 3 noches en septiembre de 2022
Respuesta de David, el 15 sept. 2022
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Bueno

Santiago

Se hospedó 5 noches en julio de 2022
Respuesta de David, el 26 jul. 2022
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 Excelente

Pablo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quality checked by reality
When all go normal, it's difficult to assess the overall quality of the service. You work all day, stay at the hotel at night, if all is clean and lean at the room, no problem. But in this case I got a lost package and the management and employees at the hotel where very kind and attentive helping me get it back afterwards.
Se hospedó 5 noches en julio de 2022
Respuesta de Guest Relations Manager, el 16 sept. 2022
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Madeleine

Viaje familiar
Le gustó: Limpieza y servicio y personal
De estilo antiguo, súper limpio y excelente localidad.
Se hospedó 7 noches en junio de 2022
Respuesta de David, el 22 jun. 2022
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en junio de 2022
Respuesta de Guest Relations Manager, el 15 jun. 2022
Thank you for staying with us!

10/10 Excelente

javier

Se hospedó 2 noches en junio de 2022
Respuesta de Guest Relations Manager, el 15 jun. 2022
Thank you for staying with us!

10/10 Excelente

ana josefina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2022
Respuesta de Guest Relations Manager, el 5 abr. 2022
Thank you for staying with us!

6/10 Aceptable

Alma

Viaje familiar
No le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2021
Respuesta de Guest Relations Manager, el 10 ene. 2022
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

6/10 Aceptable

Alma

Viaje familiar
No le gustó: Comodidad de las habitaciones
No place to park at arrival. Nobody cares we have to make 5 turns until finally decide to unload rushing, At the middle of the street .we had to beg the valet attendant to come an pick up the car 2 blocks away. The reception people do not help at all in this matter.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Guest Relations Manager, el 4 ene. 2022
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

8/10 Bueno

Eduardo

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
En general está bien
Se hospedó 2 noches en noviembre de 2021
Respuesta de Guest Relations Manager, el 15 nov. 2021
Thank you for staying with us!

10/10 Excelente

MARIA, TIBAS, SAN JOSE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel está en una excelente ubicación, el staff es muy amable, el lugar limpio, elegante y hermoso. Estuve 6 días y todo estuvo maravilloso!
Se hospedó 5 noches en octubre de 2021
Respuesta de Guest Relations Manager, el 3 nov. 2021
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!

8/10 Bueno

Fernando

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy comodo
Se hospedó 1 noche en septiembre de 2021
Respuesta de Guest Relations Manager, el 20 sept. 2021
Thank you for staying with us!

10/10 Excelente

Belsy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto todo. El hotel es hermoso. Gracias Expedia, fabuloso.
Se hospedó 1 noche en agosto de 2021
Respuesta de Guest Relations Manager, el 7 sept. 2021
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!

6/10 Aceptable

CARLOS ANTONIO

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Buen hotel, se ve que fue muy lujoso en otro tiempo y excelentemente ubicado. Solo que la atención de las de front desk fue horrible, no me resolvieron algo del estacionamiento y pague lo doble
Se hospedó 3 noches en abril de 2021
Respuesta de Guest Relations Manager, el 3 jun. 2021
Thank you for your feedback. Please accept our sincerest apology for the experience that you had. Your feedback has been shared with the the appropriate team to improve our overall service. Thank you for staying with us.

10/10 Excelente

Kristie, La Crosse

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff ALL made me feel welcome. From extra water to the room, to food in the pub, to directions or restaurant suggestions they were great. Room was clean. I needed a microwave and they provided one before a marathon. Would stay again. THANKS EVERYONE at OMNI Parker House. Great Boston Marathon stay. Thanks for the extra food too.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Amanda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service and great location for whole family.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

melissa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service by staff and nicely centrally located to all areas of Boston it seemed
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Timothy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Older hotel with older decor and rooms, but nice. Very friendly staff. My only complaint was the $30 per day "destination charge" added to the room price. After booking, I did get an written explanation that it included a $10 credit to the hotel restaurant, a free bottle of water, and free wifi. Okay, that is the way of the world now. But I did eat at the restaurant and when I checked out, no credit on the bill. When I asked about it, desk staff were confounded but eventually gave me a $10 "guest complaint" adjustment. Look, if you are going to surreptiously have a higher room cost through a "destination charge", at least have the good graces to honor what you say it covers.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property has so much charm and character. In a great part of the city.
Se hospedó 2 noches en marzo de 2024
Respuesta de David, el 17 abr. 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

2/10 Terrible

Holly

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
First, the room was tiny and stuck back in a corner with no light what so ever. The elevator kept us up all night. Finally, we saw mice running around the lobby. They did refund the destination fee. They also refunded Expedia $100; but, I now have to chase Expedia for the $100.
Se hospedó 1 noche en abril de 2024
Respuesta de David, el 17 abr. 2024
Thank you for your feedback. Please accept our sincerest apology for the experience that you had. Your feedback has been shared with the appropriate team to improve our overall service. Thank you for staying with us. Best, Guest Relations Manager

8/10 Bueno

Junko, Port Moody

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 4 noches en abril de 2024
Respuesta de David, el 18 abr. 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 Excelente

Kathryn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel with places to sit in the lobby, convenient coffee shops and walgreens nearby and plenty of great dining within walking distance. The door between adjoining rooms is not sound-proof. Shower a little hard to use and curtain awkward, but these were minor issues. Very comfortable bed.
Se hospedó 3 noches en abril de 2024
Respuesta de David, el 17 abr. 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

2/10 Terrible

Abel

No le gustó: Servicio y personal
Se hospedó 2 noches en abril de 2024
Respuesta de David, el 18 abr. 2024
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

4/10 Malo

Timothy

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Tiny tv. maybe 24". I had to ask for a different room as the first one was a mile from the elevator and then climb 6 steps to get to the room (ridiculous). Used coffee bags in coffee maker tank which resulted in clogging and water/coffee all over the table. Very noisy ac/heating unit, room was either too hot or too cold. Restaurant closes at 2 pm. why bother opening at all? You must leave the property for Dinner unless you want pub food or room service Last but not least, it was over $600.00 per night. Marathon "rates" as all hotels rob the runners in order to be close to the finish line. The Omni is at least 1/2 mile from the finish. Least I forget they did offer brown bananas and warm bottled water after the race. Terrible experience....Never again!
Se hospedó 4 noches en abril de 2024
Respuesta de David, el 16 abr. 2024
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

8/10 Bueno

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The staff were all great at the front desk and so were the luggage people. The parking valets were also very good. But, the first room had a tub in poor condition with flaking near the drain. We moved to a second room which had a better tub but the bathroom mirror was in poor shape. There were no surfaces in the bathroom to put anything like a makeup case on it. The lighting wasn't adequate.
Se hospedó 4 noches en abril de 2024
Respuesta de David, el 16 abr. 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 Excelente

Viktorija

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Staff very friendly. But very outdated hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de David, el 16 abr. 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 Excelente

Patrick

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de David, el 17 abr. 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 Excelente

Masashi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very close to Boston Common
Se hospedó 1 noche en abril de 2024
Respuesta de David, el 16 abr. 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

6/10 Aceptable

Hans

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
The property is dated and needs maintenance. Excellent Staff. Excellent location. Excellent restaurant and bar.
Se hospedó 2 noches en abril de 2024
Respuesta de David, el 16 abr. 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de David, el 17 abr. 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 Bueno

Albert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not bad at all.
Se hospedó 2 noches en abril de 2024
Respuesta de David, el 15 abr. 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 Excelente

Norihiro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de David, el 16 abr. 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

4/10 Malo

Michael

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Walls are paper thin. You can hear every conversation your neighbor has. Pray you aren’t near the elevator machine rooms.
Se hospedó 1 noche en abril de 2024
Respuesta de David, el 15 abr. 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 Excelente

Susan

Se hospedó 1 noche en abril de 2024
Respuesta de David, el 15 abr. 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 Excelente

Ruth

Viaje en pareja
Beautiful hotel, best clam chowder inside the hotel bar, excellent location, walking distance to everything!
Se hospedó 2 noches en abril de 2024
Respuesta de David, el 15 abr. 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 Excelente

Lindsey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de David, el 15 abr. 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 Bueno

Sara, Basalt

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Great location. Small rooms.
Se hospedó 1 noche en abril de 2024
Respuesta de David, el 15 abr. 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 Bueno

Christina, Ferndale

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel in a convenient location to public transportation.
Se hospedó 4 noches en abril de 2024
Respuesta de David, el 11 abr. 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager