Ratings based on 3,495 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Key West, FL

Very nice old hotel

Posted Nov 18, 2014
Pros: room, location, service
Cons: food
Very nice old hotel, excellent service, several bars and restaurants in hotel from which to choose, comfortable bed. Excellent service in fine dining restaurant, although I did not like the stuffing in the lobster. Blue crab has a very delicate flavor that should not be overpowered with red peppers--stuffing too bready, as well. The lobster was yummy. Skip the stuffed one.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 9, 2014
Pros: Compact but neat with plenty of room to store items. Adequate closet. TV good. Bed and linens were very comfortable.
Cons: No view from room. Looked out onto building brick wall. Bathroom door hit the toilet when open. Front desk staff was inconsistently nice.
Location: Excellent area. Walkable to Convention center and good restaurants. Lobby area was pretty. Gym was terrific. Like the 24 hour accessibility.
I would stay here again. Accomodations were lovely although bathroom was small. Liked being in the financial district. Felt safe. Wait staff in restaurant were efficient and nice. Bell hops were also really sweet. Front desk staff could learn from them.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2014
nice hotel and great staff, our sheets were not the cleanest however
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Nov 8, 2014
Close to everything but paying extra $$ was a bit of a bummer. Would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very central hotel

Posted Nov 7, 2014
Easy to get around city from hotel. Pleasant experiences
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 7, 2014
Wonderful hotel, old world luxury and very attentive staff. Great central location in Boston
5 out of 5
Recommended
for Families
by A verified travelerfrom sparta, nj

Wonderful accomodations

Posted Nov 7, 2014
Pros: Location, atmosphere
Location: Boston Opera House
We were at home with all the comforts we needed. Staff was friendly and helpful.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom panama city, panama

Location A+

Posted Nov 6, 2014
Pros: Location
Cons: Free wifi, sheets, comforters, bathroom extractors, more plugs
Location: Down the street there is a cvs, wallgreens, h&m, starbucks, chipotle Many pubs in the area. Current state house, old meeting house
other than the location, this hotel is highly overpriced. The walls are soo thin. I could hear a conversation being held in the room next to mine perfectly. It was awful. They charge 10 $ per day for wifi... Its crazy, BUT if you sign up for their membership is free ONLY IF , and its a big if, you book thru their page, they might let it slide if its ur first time but they warned me that if i wanted free wifi next time, i had to book thru them directly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vermont

great location. Center of the city

Posted Nov 6, 2014
Pros: Staff. Location very convenient .
Cons: Size of bathroom.
Location: Location was perfect for us as we were touring Boston. Everything was easy walking distance or convenient to Tour Trolly stops.
Staff very helpful. Very nice experience. Room could be larger.
3 out of 5
by A verified travelerfrom H

Ok overall

Posted Nov 6, 2014
The room was very small and cramped, and had a terrible view (even though I requested a good view when they asked for my preference - why ask if you can't deliver?). The wifi is not free, and the walls were incredibly thin. I could hear detailed conversations going on next door, and when someone closed a door on my hallway it was like a bomb going off. I gave a four for cleanliness - it was clean but the decorative pillows were ratty, there were chips in the walls and the paint was peeling in places. The staff was very friendly though, and the gym was nicer than most in hotels.