Ratings based on 3,981 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cape Cod Mass

Classic Hotel, Walking Distance to Lots!

Posted Jan 31, 2015
Pros: Location, old-fashioned comfort and style. Great food and service.
Location: Across from King's Chapel, and Old City Hall. Just down the street from the Boston Common, near to Faneuil Hall and to the theater district.
Comfortable beds, great restaurants, and guest services. Within walking distance to Beacon Hill, and historical sites. Boston at its classiest!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pennsylvania

Beautiful old grand hotel

Posted Jan 30, 2015
We found everyone to be courteous and helpful. Had a wonderful time and will stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rhode Island

Historic hotel..downtown Boston

Posted Jan 30, 2015
Valet parking was convenient (especially with impending blizzard). The hotel lobby was elegant and had a sense of grandeur...the hotel bar had quite a few tables and seating for only 6 at the actual bar but it was sufficient. BTW the beef tips are fantastic..in fact 4 of the 5 seated patrons ordered and enjoyed them! My room was great...2 queen beds (wonderful linens/none of those horrid polyester bed covers) with a very spacious living room area...it even had a makeup table/mirror and chair integrated next to the coat closet. Large flat screen tv...coffee maker and sufficient outlets. Looking foward to another stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Jan 27, 2015
Wonderful hotel for a two night stay. Friendly staff, clean and comfortable room. Would certainly recommend for the price!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 21, 2015
Nice hotel in great location. The staff was excellent and the rooms were clean. The only downside is the walls were thin and you can hear those in the next room.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Not your Father's Parker House, unfortunately.

Posted Jan 21, 2015
Pros: Location.
Cons: Dismal, poorly lit lobby and hallways. Needs a design overhaul. Old, cold, drafty windows in bathroom.
Location: Great location in the Financial District
Great Financial District location, but the hotel is desperately in need of a makeover.
3 out of 5
by A verified traveler

Beautiful lobby in a great area, but....

Posted Jan 20, 2015
Pros: Lobby is gorgeous, great area.
Cons: Not sure how to soundproof the walls, but if there was a way....
Location: Walking distance to Quincy Market and environs - fun area.
Our room had an overpowering smell of room freshener - very chemical and overwhelming. I was placed in one room and could hear not only the voices of my neighbor, but also the person's voice on the other end of his phone call. We were moved to a quieter part of the hotel, but were still able to hear the voices from neighboring rooms very clearly. I'm not generally a picky hotel guest - I've NEVER asked to be moved to a different room before. This was perfectly adequate and the staff was very friendly and helpful, but I wouldn't stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cedar Hill, TX

Boston on the coldest day of the year!

Posted Jan 13, 2015
Pros: Everthing.
Cons: As noted above, I had to pay for my wireless, even though that service is free for members of their frequent stay program.
Location: ON business.
The Omni Parker house was great, the hotel was definitely a 4.5 to 5 star experience. I would stay there again, though since I booked through Expedia, I had to pay for my WiFi, couldn't use my frequent stay card for that. Some how that should be looked at and figured out.
3 out of 5
by A verified travelerfrom NYC

It was ok

Posted Jan 12, 2015
We stayed in a tiny room with tiny (full) bed with barely any room to pass around the bed. Room was clean enough but the shower was not draining properly, which killed the feeling of clean in the bathroom. No free internet and no overall sense that the stay was nice. just OK.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Taunton, MA

Nice hotel with a great location

Posted Jan 5, 2015
The staff was excellent. The room was smaller than I expected, but worked well for an overnight. Close to the Common and Faneuil Hall.