Ratings based on 3,086 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
by Pa'Mela from Tacoma, WA
Horrible servicePosted Apr 13, 2014
Cons: Stop selling discounted rooms if you don't want the business. I would never choose to come back to this hotel.
Location: Perfect location and good restaurants.
I got a 4 star hotel at a 2 star price and they treated me like crap. Discounted rate means discounted service at this hotel. The front desk was extremely rude.
for Everyoneby A verified traveler
Hotel in great spot in the city .Posted Apr 13, 2014
Pros: The architecture, the history, the lobby, the staff.
Cons: The room was extremely small, no view, and we were disappointed that it was a double bed---room was much more suited for one person than two.
Location: Easy walking distance to the North End, Mass General Hospital, Fanueil Hall, Quincy Market, and right across the street from Ruth's Chris Steak House
Trip to Boston that we make every 3 months . Hotel was beautiful and in a great location---we just did not have a good room -- largely because you cannot see what you're getting until after you book with Expedia. We came in on a Sunday night for an early Monday morning apt and we were disappointed that the hotel bar was closed on Sundays. We could walk every we needed to get to and the hotel staff was very friendly. We ended up eating dinner across the street at Ruth's Chris Steak House --- which we highly recommend. Lots of great Italian restaurants in the North End--- which we will try next time.
for Everyoneby Ruth from Seattle
Grand old hotel right in the middle of Boston.Posted Apr 7, 2014
Pros: Very convenient, beds were so comfortable.
Location: Freedom trail goes right by the hotel, Common is about a block away, all of Boston is right outside...
Was visiting my daughter at college and we stayed here. Have been here before, the rooms are pretty small, but the beds are very comfortable and it is so convenient, just a block or so to Boston Common. Price was very reasonable.
for Familiesby Stanley from Ohio
Perfect location!Posted Apr 6, 2014
Pros: The staff was very helpful.
Location: The Freedom Trail was across the street and the subway was a short walk away. Close to many great dining options.
The beautiful historic building has all the modern conveniences and is perfected located for our family's activities.
for Everyoneby linda from warwick,ny
Beautiful hotel. Within walking distance to sites.Posted Apr 1, 2014
We parked car and then did our sightseeing on foot. Very convenient to everything.
for Everyoneby A verified traveler
Friendly staffPosted Mar 31, 2014
Pros: Location. Work out facility is very clean. Friendly staff.
Cons: Do not charge for WIFI. The restaurant recommended by the hotel in the North End was marginal.
Location: Close to the T, Boston Common, the old State Capital. Lots of inexpensive spots for lunch and close to the stops for the trolley.
When we first arrived, the staff could not have been nicer in holding our luggage until the room was ready and then calling me on my cell phone when we could check in. My only complaint is that they charge $10 a day for WIFI. Reallly? It just seems like they should include it based on the price of the rooms. But the hotel is in a great location. Just a few blocks from the T and close to a variety of restaurants and shopping.
for Everyoneby Rob from Princeton, NJ
Great downtown hotelPosted Mar 26, 2014
Location: Be sure to visit the Kings Chapel across the street. There's a good bagel shop a block down School St. for breakfast or lunch.
We stayed at the hotel two nights, visiting colleges with our daughter and friend. The location of the Parker House is great - near the T, the Commons, Faneuil Hall, and many other sites. The valet gave us helpful tips on parking. There were plenty of nearby breakfast spots and restaurants. Great ambiance inside the hotel, and very helpful staff. We would definitely return.
for Everyoneby winny from New York,NY
Nice hotel and good stayPosted Mar 25, 2014
Pros: clean environment
Cons: may be get two pairs of slippers?
Location: the transportation is quite good, so no worries.
the hole has a very good location, just two stops from the south station(10mins walk).The room is clean but a little bit small.In all, it's a good stay.
for Everyoneby Tim from Phoenix
Loved Omni!Posted Mar 25, 2014
Pros: Everything was great! Such helpful and attentative staff.
Cons: Nothing at all
Location: Great central location near the Common and other great spots. Many great sites and resturaunts within walking distance, GO TO THE HUB PUB!!!!
We could not have been happier with our stay in every aspect. The bar staff is fun friendly and very informative, if your a beer drinker you must try the rapscalion. Its a local beer that you can't find at many places but is very good. The Parker resturant is a very nice resturant with tenitive friendly staff and really good food. Would be a nice place for a bussiness meeting or just a night out with you significant other. The room was very clean with a stocked minni fridge, the hotel is very secure with friendly professional security staff 24/7. Any time there is an Omni Hotel available I would highly recomend you stay, we travel frequently and will not stay anywhere else if there is an Omni in the city!!!!! Thank you to the entire staff from Tim & Megan
for Couplesby K from Montclair, NJ
Perfect hotel for our needs!Posted Mar 24, 2014
Pros: Friendly staff, quick response to questions, very helpful. Gorgeous hotel lobby and comfortable atmosphere
Location: So close to some great craft beer bars (Stoddard's Fine Food and Ale, Beantown Pub, Tip Tap Room). Close to at least three T stations!!
First of all, the hotel staff was very accommodating for our late arrival. They were welcoming and helpful even at the later hour. Our tv's picture was not working, and we let them know and it was fixed less than an hour after we alerted them. Every time we walked into the lobby at least three people said "good morning" or "do you need directions?" Bed was comfortable, though pillows were too soft for my boyfriend. Just perfect for a couple who goes all day and just needs a nice place to crash after the day. Huge king bed, great tv, bathroom was good - shower did take a little to get hot one for the three days, but then it was steamy. I would stay here again and check out the bar - The Last Hurrah (recommended by a friend, but we didn't get there).