Ratings based on 4,231 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2015
the living is pretty good, however there is no shuttle bus from airport to hotel so it is a little bit unconvinced
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 28, 2015
Great location, close to everything but the rooms were a little small.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2015
Too old and smelly. Needs renovation. Senior bell boys thinks he owns the hotel, terrible attitude.
5 out of 5
Recommended
for Families
by A verified traveler from Glen Allen, VA

Great Location!

Posted Jun 27, 2015
This is a beautiful hotel located right on the Freedom Trail across from the Old City Hall. The room was very comfortable with high quality pillows, sheets and towels. We took the T from the airport and it was a very short walk from the station. The on-premises dining is quite expensive but there were affordable options close by. We loved being so close to Boston Common and all the other attractions!
4 out of 5
Recommended
for Everyone
by A verified traveler from MN

Great Historic Downtown Classic hotel

Posted Jun 24, 2015
Pros: Historic and elegant, clean.
Cons: Offer bottled water in room(with no cost) and free wi-fi
Location: Downtown Boston, nearby shopping about a half-mile from most attractions ( Boston Commons, Quincy Market, is on Freedom Trail
Convenient downtown location on freedom trail, close to public transportation, also near loads of eating and shopping spots. Room was smaller but very comfortable and clean and grey view of downtown. Disappointment that they did not offer free wi-fi. also in hotel snacks very expensive avoid them or you will pay a lot. Staff was very helpful and polite and professional. Would stay again if in Boston.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Room was great but walls are thin

Posted Jun 23, 2015
Pros: Beautiful and charming. very historic and close to the primary historic sites.
Cons: Hard to fix sound proofing issues, maybe ask customers when they sign in to keep quiet.
Location: Freedom trail was excellent
The old hotel is charming, clean and amazingly courteous staff but with that comes old technology of walls without good sound proofing. Our neighbors came in drunk and loud but the staff quieted them down very quickly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
I really enjoyed my stay and although pricey, it is in the best location for visitors interested in the history of Boston.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Comfortable stay at a beautiful and historic hotel conveniently located on the Freedom Trail.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 18, 2015
ボストンのほぼ中央に位置していて、周りにも歴史的な建造物が多数ありました。 建物自体は古い感じでしたが清潔感があり、過ごしやすかったです。 受付の対応も良かったです。日本語が話せるスタッフが全くいない感じなので、その点は少し不安かもしれません。
5 out of 5
Recommended
for Everyone
by A verified traveler from orlando,fla

this hotel and staff are wonderful

Posted Jun 14, 2015
Pros: great staff clean room very helpful getting us around town /the boston cream pie was great.
Cons: nothing/ keep up the good work
Location: very centrally located to all historic sites of boston nothing was more than a 20 minute walk / the T system was less than a block away
Our little vacation in boston was great . Expedia was great heelp with our plans highly recomend the trolley tours/harbor tours