Ratings based on 11,627 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from jr

Great location

Posted Jul 2, 2015
Stay again...very good experience nice hotel staff at reception
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with friendly and professional workers.

Posted Jul 2, 2015
Pros: I liked the fact that the hotel was centrally located to what I wanted to see.
Cons: Nothing that I can think of.
I traveled there for pleasure and found the hotel and its accomodations to be very satisfactory. I would return in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from 日本

アクセス、治安が良い

Posted Jun 30, 2015
古いホテルだが、清潔感はある。 徒歩圏内にArlington sta、Boston Public Gardenがあり、アクセスは良い。 ホテル周りは交通量が多い。
Comment from Hotel Management
Jul 1, 2015 by June McDougall, Hotel Management
Thank you kindly for your review of the Boston Park Plaza. We are delighted that you enjoyed your stay and look forward to hosting you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from SC

Check in staff horrible. Elevators a challenge.

Posted Jun 30, 2015
Lobby noisy at night. Location great! Rooms had some bugs. Price not bad for city.
Comment from Hotel Management
Jul 1, 2015 by June McDougall, Hotel Management
Thank you for your feedback. Looking forward to welcoming you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Great location

Posted Jun 29, 2015
The hotel has a great location in Boston. We were able to visit several historical places by walking or taking a quick cab.
Comment from Hotel Management
Jul 1, 2015 by June McDougall, Hotel Management
Thank you for your feedback; we are glad you enjoyed our location. Looking forward to welcoming you back again soon!
2 out of 5
by A verified traveler

Close to park and subway

Posted Jun 29, 2015
No refridge or microwave......bathroom small tub cheap...toilet chesp
Comment from Hotel Management
Jul 1, 2015 by June McDougall, Hotel Management
We appreciate the feedback you have provided and hope that you will stay with us again to allow us another opportunity to "wow" you during your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Kind staff and super convenient location

Posted Jun 29, 2015
Pros: Very convenient place. 1min from Train station. (within 10min from Boston South station) Several eating place and food shop around the hotel
Cons: I hoped they clean the floor when they did bed making. I saw the potato chips on second day which I dropped on first day.
Location: Shopping at prudential center. Walking freedom trail. Rest at public garden.
I choose this hotel since it was the cheapest. But I sawed several bad comments, so I was little worried before I went there. However, it was completely opposite to my expectation. (to good direction) Although there was small trouble for check-in (they couldn't find my name in reservation list, so I had to wait little bit.), staff was very kind, room & bath room is big enough and clean. And location is super convenient. If I will visit Boston again, I will definitely choose this hotel.
Comment from Hotel Management
Jul 1, 2015 by June McDougall, Hotel Management
We are delighted you gave us a chance! Looking forward to welcoming you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Love the new renovations.

Posted Jun 29, 2015
Great stay. Unique rooms. Very clean. Loved the quiet relaxing sleep I got. Smelled like bacon through the vents which I personally loved. Haha. Bathroom was rather small but it got the job done especially since it is a historic hotel.
Comment from Hotel Management
Jul 1, 2015 by June McDougall, Hotel Management
Thank you for your feedback. Looking forward to welcoming you back again soon!
1 out of 5
by A verified traveler from San Francisco

Bait and switch

Posted Jun 29, 2015
From the lobby and price of the room I thought I would be staying in a 5 star room but that was just a nasty front for the small, barely functioning, outdated room I got.
Comment from Hotel Management
Jul 1, 2015 by June McDougall, Hotel Management
Please accept my sincerest apologies for your negative experience with us. This is not reflective of our service standards and it is quite troubling to read we failed to meet your expectations. I hope you will give Boston Park Plaza another try on your next visit to Boston. Best regards, June McDougall Managing Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Anniversary night out

Posted Jun 29, 2015
We booked a last minute room at a very good rate to make a dinner out in the North End a bit more special. We were able to check in a little early so got to walk about Back Bay before getting ready for dinner. The only low marks were for slow and crowded elevators.
Comment from Hotel Management
Jul 1, 2015 by June McDougall, Hotel Management
Thank you for your feedback; we greatly appreciate your comments. Looking forward to welcoming you back again soon!