Ratings based on 10,861 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Portland ME

Park Plaza Heat

Posted Mar 5, 2015
Pros: Location. And good food options.
The room was too hot without an option to turn the heat down. The thermostat wouldn't go below 65.
3 out of 5
by A verified traveler

Mediocre for the price.

Posted Mar 5, 2015
I paid $180 for one night. The place is currently under construction making it loud and kind of uncomfortable. The rooms could use some updating and housekeeping just let themselves into our room without knocking while we were getting ready. Not very impressed that for the money you spend you pay for parking, breakfast isn't included and the rooms are tiny.
3 out of 5
by A verified travelerfrom Springfield

Old hotel under renovation but in need of renovati

Posted Mar 5, 2015
Nice room comfortable bed. Only light weight blanket on bed kind of chilly. Room on ninth floor very far away from only elevator on floor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2015
Pros: Location
Under extensive construction at the time. Excellent location.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston,MA

Posted Mar 3, 2015
The hotel is gorgeous, clean and comfortable, the only bad thing is that when you make the reservation they never mentioned that the hotel is under construction. Had to wake up at 4am due a fire alarm that got activated due the construction.
2 out of 5
by A verified traveler

Posted Mar 3, 2015
Hotel was a real disappointment. Cleanliness was an issue and the room was very outdated.
1 out of 5
by A verified traveler

Took a picture for the shower. Full of hair

Posted Mar 3, 2015
Nightmare. Dirty and disgusting. Took a picture for the shower. Full of hair
3 out of 5
by A verified travelerfrom cocord nh

Needs work...

Posted Mar 1, 2015
Pros: The 1920s feel
Location: Parking is around the corner and no validation or reimbursement/hotel comp.
I booked this room via Expedia. The site failed to mention the hotel is under considerable renovation. The room was small and very outdated. The door to the room looked like it belonged on a submarine, the paint was peeling from the ceiling and the amenities were minimal.
1 out of 5
by A verified travelerfrom Florida

Good location, but the Hotel is under renovation.

Posted Mar 1, 2015
Pros: Location.
Cons: Finish the renovations>>
Location: The hotel is in the center of Boston, Its a great location, after its done renovating.
It was NOT a good experience, the Hotel is undergoing renovations, not renovated. Only one entrance is open, out of four. Its a mess. Expedia should do a better job at asking these questions?? disappointed. The room is very small, and dark.
2 out of 5
by A verified traveler

Posted Feb 28, 2015
Staff was terrible, was not very helpful. Place is under construction