All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from The Charlesmark Hotel on Mar 18, 2024
Hello Billie, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We would like to thank you for choosing to stay with us and we hope to see you again!Best, The Charlesmark Hotel
Hello Reginald, Thank you for giving us your feedback on your recent stay with us. We're very glad to hear that you enjoyed your stay! We would like to thank you for choosing to stay with us and we hope to see you again!Best, The Charlesmark Hotel
6/10 Okay
Scott
Business traveler, Traveled with partner
Mar 15, 2024
Liked: Cleanliness
Scott
Stayed 2 nights in Mar 2024
Response from The Charlesmark Hotel on Mar 18, 2024
Hello Scott, Thank you for giving us your feedback on your recent stay with us. If you could be more specific as to how you felt we could have improved your stay we would appreciate it! We would like to thank you for choosing to stay with us and we hope to see you again!Best, The Charlesmark Hotel
The restaurant had great food. The room was comfortable. But there was no view except a brick wall. Also, house keeping started at 5 am and made lots of noise.
Claudia
Stayed 1 night in Mar 2024
Response from The Charlesmark Hotel on Mar 15, 2024
Hi Claudia, Thank you for giving us your feedback on your recent stay! We are so glad to hear that you enjoyed your room and our restaurant!! We're sorry to hear that you were disturbed so early in the morning. We have housekeepers starting at 8am each day so we're not sure exactly what the noise was that you heard but we will certainly look into and again we sincerely apologize for any inconvenience. We hope that you will be back with us in the future! Best, The Charlesmark Hotel
Response from The Charlesmark Hotel on Mar 15, 2024
Hi Donna, Thank you for giving us your feedback on your recent stay! We are so glad to hear that you enjoyed your stay and we hope that you will be back with us in the future! Best, The Charlesmark Hotel
Love the small boutique feel. Options of food in restaurant was excellent
Gary
Stayed 3 nights in Mar 2024
Response from Charlesmark Hotel on Mar 13, 2024
Hi Gary, Thank you for giving us your feedback on your recent stay! We are so glad to hear that you enjoyed your stay and we hope that you will be back with us in the future! Best, The Charlesmark Hotel
Been wanting to stay in this lovely boutique hotel.. Really lovely stay.. Breakfast(comp) Nice bar and restaurant was great.. Just CHARMING !!!
Robert
Stayed 1 night in Mar 2024
Response from The Charlesmark Hotel on Mar 11, 2024
Hi Robert, Thank you for giving us your feedback on your recent stay! We are so glad to hear that you enjoyed your stay and we hope that you will be back with us in the future!Best, The Charlesmark Hotel
Response from The Charlesmark Hotel on Mar 8, 2024
Hi Wilvens, Thank you so much for your feedback on your stay with us! We're so glad to hear you enjoyed your stay and found the trip to be convenient for you! We look forward to seeing you again next year!Best, The Charlesmark Hotel
Response from The Charlesmark Hotel on Mar 6, 2024
Hi Stephanie, Thank you very much for giving us some feedback on your recent stay! We're so glad to hear that you enjoyed your time with us and we hope that you will stay with us again in the future!Best, The Charlesmark Hotel
8/10 Good
William, Philiadelphia
Traveled with partner
Mar 3, 2024
Liked: Cleanliness, staff & service
William
Stayed 1 night in Mar 2024
Response from The Charlesmark Hotel on Mar 4, 2024
Hello William, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
10/10 Excellent
Christopher
Business traveler
Mar 3, 2024
Liked: Cleanliness, staff & service
It was an amazing find. So convenient for my needs. Great breakfast! I’ll be back next year. Excellent off season price!
Christopher
Stayed 3 nights in Feb 2024
Response from The Charlesmark Hotel on Mar 8, 2024
Hi Christopher, Thank you so much for your feedback on your stay with us! We're so glad to hear you enjoyed your stay and our breakfast! We look forward to seeing you again next year!Best, The Charlesmark Hotel
The hotel was in a great location. The room was very clean and comfortable and quiet. I would definitely stay there again!
Sarah C
Stayed 4 nights in Feb 2024
Response from The Charlesmark Hotel on Mar 4, 2024
Hello Sarah C, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Nice convenient unique hotel near the T and bus station. It be nicer if it’s more quiet outside my room and above me. The noise kept me awake. Otherwise room is clean and bed comfortable.
Marlyn Solinap
Stayed 4 nights in Feb 2024
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Marlyn Solinap, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Joey was AMAZING at check-in and took very good care of my children’s room and mine. The lovely eatery offered delicious food and the bartender/barista made the most comforting lattes for my family and a very special old fashion beverage for the adults! It’s a great place and we would go again in a heartbeat!
Flora
Stayed 1 night in Feb 2024
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Flora, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Lily was an amazing host! She was so kind and attentive. She made our stay so nice! Definitely will be staying here again on another visit to Boston.
Nermeeta
Stayed 3 nights in Feb 2024
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Nermeeta, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Great central location, friendly staff. Will stay here again!
Cheuk Ying
Stayed 3 nights in Feb 2024
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Cheuk Ying, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
I love how close the property was to shopping! The parking is a short walk but I wish it was on site
hector
Stayed 1 night in Feb 2024
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Hector, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Judy, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Lily who checked us in was amazingly helpful and kind, she was very knowledgeable about the surrounding area and even suggested delicious places to eat. We're so grateful to her!
Amara
Stayed 1 night in Feb 2024
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Amara, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Ludmilla, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Tracy, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Victor, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Elena, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Brenda, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
8/10 Good
Andrea
Traveled with partner
Jan 21, 2024
Liked: Property conditions & facilities
Great boutique hotel across the street from Boston Public Library. In a very charming neighborhood with lots of restaurants and shopping!
Great location! Very clean and fit our budget.
Andrea
Stayed 1 night in Jan 2024
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Susan, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Crazy loud generator outside and gratingly loud heating system inside. Don’t come here if you are sensitive to loud noises or don’t like cigarette smoke!
Cara
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Susan, Thank you for giving us your feedback on your stay! We are sorry to hear about the issues you experienced with noise in your room and we will make sure to look into it and fix it as soon as possible. We hope that you will stay with us again soon! Best, The Charlesmark Hotel
Response from The Charlesmark Hotel on Feb 27, 2024
Hello William, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
8/10 Good
Nathan
Jan 14, 2024
Liked: Amenities
Centrally located, simple yet stylish.
Nathan
Stayed 1 night in Jan 2024
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Nathan, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
6/10 Okay
Christopher, Saint Louis
Business traveler
Jan 12, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location and nice staff. Rooms are pretty small but clean. Parking is far away and the hotel has basically no amenities onsite. Even the attached restaurant doesn’t open until 8. If you are just using this the sleep and spend the rest of your time off site then this works well for a quick trip.
Christopher
Stayed 2 nights in Jan 2024
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Christopher, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
10/10 Excellent
Kevin
Jan 10, 2024
Kevin
Stayed 1 night in Jan 2024
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Kevin, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Jonathan, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Jeanne, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Giuseppe, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Awesome hotel!! Adorable and clean rooms! Close to everything! Lily at the front desk was terrific! And the gentleman at the front when I checked in on Jan 2 was so great and helpful too! Had a perfect stay!
Hilary
Stayed 1 night in Jan 2024
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Hilary, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Great location. Welcoming staff, smallish comfy room, tasty morning coffee and croissant.
Mary
Stayed 3 nights in Dec 2023
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Mary, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Raul, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
The room is sparking clean, and the staff is very attentive! The hotel is at an excellent location, right across the street from Boston public library (a must see btw), just a few blocks from the mall
An
Stayed 3 nights in Dec 2023
Response from The Charlesmark Hotel on Feb 27, 2024
Hello An, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Javier, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
10/10 Excellent
Kennedy
Dec 19, 2023
Kennedy
Stayed 3 nights in Dec 2023
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Kennedy, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
10/10 Excellent
Michael
Dec 16, 2023
Michael
Stayed 3 nights in Dec 2023
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Michael, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Great location, rooms a little small but very nice, relatively quiet considering location. Great restaurant located in hotel
Colby
Stayed 2 nights in Dec 2023
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Colby, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Veronica, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
The entire staff was friendly, personable, and accommodating. The location is fabulous, close to dining, shopping, and historical sites. We would love to go back.
Victor
Stayed 3 nights in Dec 2023
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Victor, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Location, location, Location!!! This tiny and fun boutique hotel is right in the heart of things at Copley Square and across from the Public Library. Tons of fun places to eat in the Brownstones one street over. Hop on public transportation to other places of interest :)
Wendy
Stayed 4 nights in Dec 2023
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Wendy, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
10/10 Excellent
Susan
Dec 10, 2023
Susan
Stayed 1 night in Dec 2023
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Susan, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Response from The Charlesmark Hotel on Feb 27, 2024
Hello Boris, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Hello Duane, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and enjoyed the atmosphere of the hotel! We hope that you will stay with us again soon! Best, The Charlesmark Hotel
The property was small and in a good location. My room was comfortable and I felt safe being a solo traveller.
Marian
Stayed 2 nights in Nov 2023
Response from Charlesmark Hotel on Nov 28, 2023
Hello Marian, Thank you for giving us your feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon! Best, The Charlesmark Hotel
Great little place. Narrow halls, small, but comfy room. Lobby cafe and restaurant both fine.
Excellent Back Bay location. Near T.
James M
Stayed 2 nights in Nov 2023
Response from Charlesmark Hotel on Nov 21, 2023
Hello James, Thank you for giving us some feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon!Best, The Charlesmark Hotel
10/10 Excellent
Khang
Traveled with group, Traveled with partner
Nov 14, 2023
Liked: Cleanliness, staff & service, amenities
Great value. Very nice and clean Euro style boutique hotel that is conveniently located in Back Bay area. Walking distance to metro station and many historic places downtown. Close walking distant to many restaurants and shops on Newberry street and Copley Place. Staff was super helpful. Really enjoyed our stay and will book again the next time I am back in Boston.
Khang
Stayed 3 nights in Nov 2023
Response from Charlesmark Hotel on Nov 14, 2023
Hello Khang, Thank you for giving us some feedback on your stay! We are so glad to hear that you had such an enjoyable experience and hope that you will stay with us again soon!Best, The Charlesmark Hotel