Ratings based on 1,022 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Ontario

Great location.

Posted Aug 31, 2014
Pros: Comfortable room temperature.
Cons: A continental breakfast in lobby would be nice.
Location: Central location and easy to get to the airport.
The hotel staff was exceptional. Always available to help. Loved the bed. Super comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location.

Posted Aug 31, 2014
Staff was nice and room was clean. The room was way too small and we could barely move around.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice hotel near Copley Square

Posted Aug 22, 2014
Everyone was extremely nice and helpful. It was comfortable and convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Great historic hotel and great location

Posted Aug 21, 2014
Pros: Staff, location
Location: Boston Duck Tours departs from one block away, Copley Square, Boston Public Library, Trinity Church, Prudential Tower and Skydeck
We just returned from a 5-day stay at the Copley Square hotel. We were in Boston for a family vacation. The hotel is wonderful, the staff were so friendly and accommodating. The location was perfect for all the touristy things to do. The famous Boston Duck Tours leaves from one block down the street, Copley Square is 1 block away, Boylston Street is one block over and Newbury Street is 2 blocks. Boylston and Newbury Streets have some of the best restaurants! The only very minor drawback is there are no coffee-makers or mini-bars in the rooms. However, complementary fresh coffee and tea is available from 7-10 am in the lobby and I would go and get my coffee every morning and bring it back to our room. Rooms themselves were beautiful and very comfortable. I highly recommend this hotel.
3 out of 5
by A verified traveler

Okay

Posted Aug 11, 2014
Small room, friendly staff, average accommodations, on par with a Marriott at above Marriott prices.
5 out of 5
Recommended
for Everyone
by A verified traveler from north carolina

Boston adventure!

Posted Aug 10, 2014
Each and everyone of the employees were so helpful with every aspect in mind. They suggested great places to eat, transportation, directions, plays, shops, you name it! I bought my wedding veil and they even took care of that for me, mailed it for me so I would not have to worry about it! ( thank you Michael) the whole crew was awesome!
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great Hotel in Back Bay

Posted Aug 10, 2014
Pros: The hotel was very nice and clean, the staff were excellent. Everyone was very helpful and our room was always very clean.
Location: The Duck boat tours are downstairs and the 2 shopping malls and grocery store are right next door. The Skywalk is also close.
We spent 4 nights in Boston. Copley Square Hotel was a great central location to access all of the sites in Boston. There were 2 subway stations close to the hotel and we were also able to take the massport shuttle to the airport. Very convenient as we bought the 7 day Charlie Card for $19 and were able to use it for the massport too.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Good location in Back Bay

Posted Aug 5, 2014
The concierge service was outstanding. Unfortunately, I didn't catch his name but he was a young Bostonian man (blond) who truly knew his way around the city and provided us with great tips during our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Perfect for a stroll to Fenway Park.

Posted Aug 4, 2014
Two blocks off Boylston helps keep the price down. Hotel is a three block walk from the subway. An easy 25 minute walk to Fenway Park. Walking to the game is a great experience. The staff was very accommodating for our every need.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

tourism

Posted Aug 3, 2014
Pros: good location
Cons: nothing
Location: close to subway, trolleys, and shopping
Check in was awesome. Gave us umbrellas, suggested lunch spots, and then called when the room was ready. Free coffee and wine each day.