Ratings based on 775 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveler
Poor customer servicePosted Apr 21, 2014
Rude and unhelpful staff. After staying numerous times at this hotel, I needed to amend a booking and was given zero consideration - all about the $$$ here.
for Everyoneby lars from Vermont
Fantastic location for the Boston marathon.Posted Apr 20, 2014
Cons: Nothing we can think of.
Location: Shopping, public transportation and entertainment.
One of us has a replacement knee and walking more than one mile at a time is a real challenge. Staying at the Copley put us in the center of all the activities.
for Everyoneby Sharon from Nj
Spring breakPosted Apr 18, 2014
We visited Boston for 3 days, the hotel is perfectly placed. Although the hotel room is smaller then usual it was perfect in its layout. The staff was wonderful and curtious.
for Everyoneby A verified traveler
Highly recommended place to stayPosted Apr 17, 2014
Concierge recommended beautiful eating places and was super helpful. Very clean boutique hotel.
for Everyoneby A verified traveler
Good location.Posted Apr 13, 2014
Small boutique room, but very comfortable for two people. Quiet room on the 4th floor overlooking the Boston Public Library. Would stay here again.
for Everyoneby Onchi from Hillsdale, NY
Beautiful hotel, tiny bathroom.Posted Apr 10, 2014
I knew my room would be small, but the bathroom was barely the size of a closet. I am a small 100lb woman and I had to stamd against the toilet to close the bathroom door to access the shower. So glad I was alone!
by B from NJ
Ok but not 4 starPosted Apr 6, 2014
Had to get room at last minute. Felt hotel lobby was dark, staff friendly, my room was dark in a corner close to a building with little light. Room had scent - maybe old cig smell? - I called front desk but other king size room available they said had scent too. I stayed. Room service menu was limited because they were changing menus so what I saw on paper wasn't available. Bed was comfortable. All in all it was ok. Nothing like Westin across the street.
for Business Travelersby Mike from Alberta
Location, location, location!Posted Apr 6, 2014
Pros: This is period hotel (1890's) that has been restored nicely. My room was a little tight on space (1queen) but since I was traveling alone it was fine.
Cons: Not much! Keep up the good work...
Location: Lots of food/drinking establishments to visit with easy walking distance, too many to name.... Excellent access to MTB.
Went to Boston on short notice and came across this expedia offering, glad that I choose it. I would return to Boston in heart beat and stay at the Copley Square Hotel without hesitation!
for Business Travelersby A verified traveler
nice, close to my conferencePosted Apr 1, 2014
Pros: retro small
Cons: better finished, rooms were small esp bathroom
Location: close to convention centre, shopping , near Charles River, not to far from park tho a bit of a walk to downtown, close to Boston marthathon finish lin
Good location, nicely renovated ( though could have been much better), pm front desk accomodating as were other staff.
for Everyoneby A verified traveler from MN
PERFECT location, clean and comfortablePosted Mar 31, 2014
Pros: Boutique hotel with unique features i.e. middle staircase, different rooms Pleasant, friendly staff Perfect location Comfortable beds, clean room
Cons: Because it is an old building, the soundproofing wasn't great - earplugs took care of it, though Room service breakfast was pretty bad
Location: Shopping on Newbury, close to T, Right next to Prudential center/Copley Stores Grocery/liquore store steps away
Had a great experience at Copley Square Hotel. Best feature was it's close proximity to everything! Chose it because it was near NEU campus, Newbury shopping, the T, and a reasonable rate. Our room was a Deluxe King and it was fairly spacious (it may have been handicap accessible) with windows. View was of the fire escape but at least it let in some light. Room had huge closet and decent sized bathroom. Wish it had a coffee maker and refrigerator as noted in other reviews. Hotel was in good condition - like that fact that it was somewhat unique. Beds very comfortable and staff very pleasant. Would definitely stay here again!