Ratings based on 1,314 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice, but dark lobby inside. Helpful staff.

Posted Feb 24, 2015
Pros: Everything!
Fairly dark lobby, very small bathroom, but in a great location, with very nice and helpful people. The coffee and chocolate in the morning helps overcome the cold!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Pros: Clean, updated, trendy style
Cons: Include breakfast
Location: Right in the center of everything...
Great stay! Room was clean and very posh. feeling of luxury
4 out of 5
Recommended
for Couples
by A verified travelerfrom Des Moines, IA

Charming Hotel, Great Location

Posted Feb 23, 2015
Pros: Decorations. Old meets modern feel. Friendly staff. Great for young people.
Cons: Consistency with room cleaning service.
Location: Great location! Walking distance to Newbury Street shopping and the Prudential Center. Cute neighborhoods to talk through.
I stayed at the Copley Square Hotel with my bf over Valentine's weekend. The hotel is nice and modernly decorated, and the rooms are accommodating and clean with a little bit of a historic feel. The "Wine Down" hour offered most(?) evenings is really great. Free wine in the comfy and classy lobby. Staff was helpful with recommendations of attractions nearby. The only downside to our visit was that we were there during the middle of yet another blizzard weekend, and the hotel became vastly understaffed. There weren't enough people to clean our room, pick up our room service card, or get breakfast delivered on time. Unfortunate situation, but understandable and definitely forgivable given difficult weather circumstances.
2 out of 5
by A verified travelerfrom Asheville, NC

Do Not Stay Here

Posted Feb 14, 2015
Location: The location was good.
Very disappointed in this hotel! The room was small, the wallpaper was peeling, and the fixtures were not hung on the wall properly. The hotel was very noisy-- drunk people actually tried to break-in my room the first night I was there. I felt unsafe staying alone in this hotel. To make matters worse, the hotel staff did absolutely nothing when I complained. I would never recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Close to lots of Boston highlites

Posted Feb 12, 2015
Can walk to many locations - great restaurants and shopping
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta, Canada

Great area to walk about.

Posted Feb 10, 2015
Good wine offerings 5-6 pm each day in the lobby.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very helpful staff

Posted Feb 7, 2015
Pros: Everything
Location: Very central. Restaurants, shops,mall,supermarket.
This hotel is very well located. The rooms are small but very nice, seems to be totally renovated. The staff is great. We left something behind and when we called 4 days later they still had it so we were able to pick it up.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful location for medium/high price

Posted Feb 2, 2015
Pros: staff, room itself is very elegant/charming and livable. all amenities present
Cons: minor bathroom repair of TP dispenser- seems to be a problem in most rooms- TP routinely falls off holder into floor.
Location: excellent location- self explanatory
Excellent hotel. I highly recommend it to anyone looking for a great place and central location in B-town.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice. Renovated. Central

Posted Feb 2, 2015
Pros: Rooms were very nice and new. Good pillows and sheets.
I recently stayed at the Copley Square Hotel. It is a small hotel. Very well kept. The rooms were small but seemed newly renovated. The staff was very nice and helpful. The hotel is very well located and one can walk to restaurants and shops. Would definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom bermuda

Posted Feb 2, 2015
In Boston for the blizzard only drawback not enough to do in hotel during storm & restaurant closed at lunchtime