Ratings based on 920 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Orange, CT

Nice hotel close to river

Posted May 29, 2015
Pros: Nice and helpful staff. Comfortable room. WiFi is very fast.
Cons: Watched the NHL playoffs on NBCSN on the room's flat screen and it wasn't being shown in High Def!
Stayed there for work. A bit on the expensive side ($3.75 for a cup of drip coffee!), but very nice place. Good location and convenient shuttle service ($5/day) to and from my workplace. Everyone at the front desk was very helpful, especially Cameron. Also, I had misplace my keys there and they were quickly found.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted May 29, 2015
The room is a lot smaller than we expected. But the location is good, no far from downtown and some pocular tourist spots. Room is clean and the hotel looks fancy. However, the laundry is a little too expensive. 3 dollars for both washing and drying.
2 out of 5
by A verified travelerfrom T

The service was not good for the price

Posted May 24, 2015
The parking was expensive and they have to change my room twice because the keys was not properly
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pittsburgh pa

Nice people nice hotel

Posted May 19, 2015
I would recommend this hotel to everyone. I have never had a better experience. The staff were very nice and helpful. They were the best I have ever come across anywhere!!! Would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom W

great location in Cambridge

Posted May 18, 2015
Should add more trash bin. eg. under the desk. The location and staff was very nice and friendly. And there are also a convenient market to provide snack.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maine

Good Location

Posted May 14, 2015
Location: Trader Joe's next store
Good location, nice room, clean and comfortable, restaurant downstairs for dinner convenient, lots of breakfast options nearby. Only had Starbucks coffee to buy in hotel and it was pricey.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom North Carolina

Nice hotel across the Boston Bridge

Posted May 5, 2015
Pros: Location, space and cleanliness
Location: Charles River is directly across the street so its perfect for a morning stroll. Next to Trader Joes and short walk from Whole Foods.
The hotel has a great location. Close to Logan airport, Boston University, Whole Foods and Trader Joes. The staff was friendly and very helpful. The city view of Boston was very nice with a beautiful view of Charles River. The only drawback is that there are no nice. close places to dine. You will need transportation or be willing to walk a couple of miles.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
The hotel it self. Is. Nice. But. The. Front desk staff were very rude and more. They wasn't so pleasant at all or. Good. Customer service
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2015
Stayed for the night this past weekend for a sad occasion. The hotel more than made up for everything. Everything was great.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Central California

Disorganized

Posted Apr 14, 2015
Pros: hotel is modern and cleanly designed. Beds were comfortable.
Cons: Better organization of arrangements
Location: This Cambridge hotel is on the Charles River but not that convenient to Boston. No dining or entertainment are nearby.
Please be aware if you arrive w/ car, you will be charged $35.00 for uncovered parking - a high rate. We arrived to find the door of our room ajar, not locked. Second, our room was not provided with a rollaway bed per earlier arrangements. This meant our teenage son was assigned a separate room while we were 12 floors up. The room phones were mis-wired so we were linked to another room we were not in. The batteries in the door lock of our son's room lost their power and he had to stand outside and wait for them to be replaced. The breakfast buffet was modest and somewhat pricey (no, it was not complimentary.)