Ratings based on 404 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
81% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

靠近市區的好飯店

Posted Dec 13, 2014
整體還不錯!房間有點舊........! 很奇怪的是,返回台灣後,發現信用卡帳單多一筆帳款200美金,現在還在跟他們確認中...
Comment from Hotel Management
Dec 15, 2014 by Cathleen General Manager, Hotel Management
谢谢你住在这家酒店。我们正在装修的房间,以使我们的客人更舒适。
3 out of 5
Recommended
for Everyone
by A verified travelerfrom L

Extremely convenient to the theatre.

Posted Dec 9, 2014
Ideal location for any show at the Wang or Schubert theatres.
Comment from Hotel Management
Dec 10, 2014 by Cathleen General Manager, Hotel Management
Thanks for highlighting our convenient location to the theatres. It is great to enjoy a show and then take the elevator home!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ciudad de México

Experiencia en el Courtyard Downtown Boston!

Posted Dec 4, 2014
Pros: Su magnífica ubicación, la tención de su personal de primera.
Cons: Como comenté anteriormente actualizar mobiliario y decoración.
Location: El lugar seguro y cercano al metro. Como actividades tomar el City Tour, ir a Teatros, Restaurantes y Bares cercanos. Recorrer el Boston Common y más.
En general fué satisfactoria la estancia en el hotel, magnifica atención. Lo mejor que tiene el hotel es su ubicación. Solo necesita modernizar en general el mobiliario del hotel en especial de las habitaciones como los closets, instalar cajas de seguridad en cada habitación. Yo recomendaría el hotel!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Hauppauge, NY

Newly Renovated but noise

Posted Nov 25, 2014
Beautiful renovation but noise is a problem of concern. Housekeeping staff yelling down the halls to speak to each other. Also the Club on the 5th floor was extremely noise after 1AM that we could hear it on the 1st Floor Ballroom & in our hotel room on the 9th floor.
Comment from Hotel Management
Nov 28, 2014 by Cathleen General Manager, Hotel Management
Emmett, Thank you for taking the time to tell us about your recent stay with us. We really do appreciate your feedback. I have shared your comments with our housekeeping team so we can follow up on that. I am glad you enjoyed the renovation, we love it. Hope to have you as our guest again in the future. Happy Thanksgiving
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Clean but older. Rooms very small

Posted Nov 12, 2014
Pros: I was impressed with the friendliness of the staff
Cons: The size of the rooms. They don't have to be much bigger, but I felt really cramped
Location: I was a little further away from the BCEC than I wanted to be. further down Tremont street (going away from the city), the area seemed sketchy.
I had to spend 1 night here due to the host hotel not having room availability. It was a nice hotel, older, but nice. The rooms were very small. The staff was pleasant and helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom F

Surprisingly wonderful hotel

Posted Nov 10, 2014
Perfectly located right in the middle of everything
4 out of 5
Recommended
for Everyone
by A verified travelerfrom AL

Short Stay, but enjoyed it

Posted Oct 12, 2014
Pros: Location was good
Cons: They can't change this, but the room was quite small for the price
Location: Pretty much anything was within walking distance, if you can walk up to 2 miles there and 2 miles back...
We were only in Boston 2 nights, our stay was great, like the Hotel, good location, but the room was quite small for the price...Loved William the Bellhop...
3 out of 5
by A verified travelerfrom marlboro NJ

small rooms

Posted Sep 23, 2014
Cons: size of rooms
Location: in the theater district with many restaurants and bars.
very small rooms and no benefits for Marriott Gold members. it makes no difference if you a elite or not. the only think that you get is that your key says elite. It is embarrassing Marriott.
Comment from Hotel Management
Oct 4, 2014 by Cathleen General Manager, Hotel Management
Dear John Thank you for being a Marriott Reward Gold Elite member. Thank you for the feedback on your recent hotel stay. We sincerely appreciate our Marriott Rewards guests and I apologize that you did not feel acknowledged during your visit. I will share your feedback with our associates so that we can improve. Our historic hotel does have much smaller rooms compared to a typical Courtyard by Marriott. We recognize that this type of hotel is not for everyone. Please let me know when you return to Boston and I will do my best to make you comfortable. Sincerely, Cathleen Wardley General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pittsburghpa

close to my daughters apartment

Posted Sep 15, 2014
Pros: cleanliness room size
Cons: keep bar open after 10 pm
staff was accommodating friendly and helpful close to where my daughter lives and shops and eats and hangs out north shore is a grand time china town is fun
5 out of 5
Recommended
by Jodi

This traveler left a rating score only Posted Sep 12, 2014 on Hotels.com