Ratings based on 553 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2014
Cons: Bathrooms are inconvenient. Pedestal sink with no counter space for toiletries, shaver etc. means they have to go on ledge in shower area.
Comfortable hotel. Good shuttle service. enough said!
3 out of 5
Recommended
for Everyone
by A verified traveler from NC

Very overly priced but was convenient to airport.

Posted Oct 19, 2014
Only one night stay. Overly priced for the class of hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from TN

Convenient to Boston and the airport

Posted Oct 18, 2014
Quick and easy from hotel to airport and Boston. Nice facility with a higher-end feel to it. Regular schedule for shuttle. Pleasant staff.
Comment from Hotel Management
Oct 20, 2014 by mahmoud, Hotel Management
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Boston Logan Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for
Comment from Hotel Management
Oct 20, 2014 by mahmoud, Hotel Management
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Boston Logan Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology
3 out of 5
Recommended
for Everyone
by A verified traveler from Bellevue, WA

Great location by airport; Mediocre experience

Posted Oct 14, 2014
Pros: Proximity to airport
Cons: Staff friendliness
My husband and I stayed here before an early flight out of Boston. The hotel can't be beat as far as closeness to the airport. That being said, the hotel itself was only average. The hotel staff was very unenthusiastic about the check in process. They seemed to be going through the motions, but I could tell they were not excited to be there. The room they initially placed us in had an overwhelming air freshener smell to it. After 5 minutes in the room I could "taste" the air freshener after breathing it in. I called the front desk and they begrudgingly agreed to move rooms for me - telling me there was nothing that could be done about the smell. The new room was better. The room was comfortable enough. For the price paid, I was hoping for something a little bit nicer and/or higher end.
Comment from Hotel Management
Oct 16, 2014 by Justin, Hotel Management
Thank you very much for bringing this to our attention. The front desk staff and I will work on the issues pointed out. I hope to be able to serve you in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Waverly, TN

Just what we needed!!

Posted Oct 7, 2014
Pros: It's location near the airport.
Cons: Probably could use more paved parking areas. We had to park in an unpaved lot that had large pot holes where water was standing due to the rain.
Location: The location is great for airport access but I'm certain public transit is available to any attractions.
Clean, comfortable and convenient to the airport. The staff was very helpful and pleasant. We ate in the restaurant at the hotel and were very pleased with the food and the service.
Comment from Hotel Management
Oct 18, 2014 by Alicia, Hotel Management
Thank you for your review! We're glad you enjoyed your stay, and hope you stay with us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Canberra Australia

A peaceful Haven

Posted Sep 28, 2014
Pros: Very close to the airport, clean,busy but not noisy .
Cons: One thing missing in American hotels is a small kettle for tea making.Not everyone drinks coffee and tea made with the coffee maker tastes horrible.
Location: The trolley was easy to catch. Would like to nears a drugstore for incidentals as not much in the shop here.
After a whirlwind trip from Australia to a high school reunion in upper NY state and a week long stay on Martha's Vineyard with my host family from 51 years ago,a couple of restful days at the Marriott was very welcome. I was greeted by courteous and friendly staff and allocated a very comfy and peaceful room. I will certainly stay here again. Ps As a diabetic on insulin I was so glad to have a fridge in the room...not a common commodity here.
Comment from Hotel Management
Sep 30, 2014 by Alicia, Hotel Management
Thank you for your review! We're glad you enjoyed your stay, and hope you stay with us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel near airport...with shuttle to cit

Posted Sep 6, 2014
Location: Easy access into Boston
Courteous staff, comfortable bed, adequate dining with excellent bar service!
Comment from Hotel Management
Sep 7, 2014 by Alicia, Hotel Management
Thank you for your review! We're glad you enjoyed your stay, and hope you stay with us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sandwich, MA

Great hotel close to Logan

Posted Sep 5, 2014
Arrived exhausted, found total comfort! Free shuttle to and from Logan.
Comment from Hotel Management
Sep 7, 2014 by Alicia, Hotel Management
Thank you for your review! We're glad you enjoyed your stay, and hope you stay with us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Close to Logan Airport

Posted Aug 27, 2014
Pros: Free frequent shuttle. Has a pool. Friendly staff.
Cons: Slightly over positioned as being inside Logan Airport. It's actually very "near" Logan. Was not a problem for us.
Location: Free shuttle will get you to you airline gate in about 20 minutes. Easy access to Boston's Blue Line subway that can take you into Quincy Market.
Our family of 4 had an early morning flight so we wanted a location very close to Logan airport. The hotel, wasn't what I'd call inside the airport, but it was reasonably close on nearby Rt 1-A north. The hotel runs a free shuttle 24 hours a day that runs every 15-20 minutes. We utilized this extensively: to drop our rental car the night before departure, to shuttle us to the nearby subway station for a fun trip into Boston, and to get to our airline early the next morning. I think our longest wait was 25 minutes, but usually it was sooner. The room was absolutely adequate, no issues. The kids took advantage of the pool, but we really didn't have much time to explore other amenities. Lots of airline crews stay at this hotel as we met some nice folks on the shuttle. Bottom line: Good hotel. Good service. Helpful employees. Close enough to get you to your flight terminal in 15-20 minutes. If you absolutely want to stay inside Logan Airport and maybe walk to the terminal, there are better choices for that privilege.
Comment from Hotel Management
Sep 1, 2014 by Alicia, Hotel Management
Thank you for your review! We're glad you enjoyed your stay, and hope you stay with us again soon!
3 out of 5
by A verified traveler

Horrible layout in bathrooms

Posted Aug 26, 2014
The room was fine- nothing great but functional. Bad bathroom design. No place to put down a hair dryer or makeup near sink. The only thing close was the top of a curved toilet tank. Hair dryer kept falling to the floor.
Comment from Hotel Management
Aug 30, 2014 by Justin, Hotel Management
Thank you for taking the time to let us know about your stay. I do apologize for the layout of the room that you were in. We are currently working to make sure that there is additional counter space in all the rooms that don't currently have any. Again, thank you for your input and I hope that you stay with us in the future.