Ratings based on 383 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from venezuela
Posted Sep 13, 2014
Clean and smells great. No breakfast but there is a good restaurant
by A verified traveler
Out of areaPosted Sep 7, 2014
Cons: Add more tv stations, bathroom door was a pain
Location: Nothing to do nearby
No NESN tv station, too far from all the activities,
by A verified traveler from PA
Not again.Posted Jul 22, 2014
Pros: The front desk staff was very polite, kind, and helpful. Very pleasant to talk to and eager to promote the city.
Cons: Rooms need to be updated.
Location: We walked to Harvard Square, which was a hike, but after 5 hours in a car and not really wanting to spend much time in the hotel, it was a nice walk.
We stayed here one night during our college visits for our son. Price was right, but the room was beat, AC was extremely loud and the dumpsters were below our window, so there was a lot of noise from lid slamming and employee conversations. The hotel had a very powerful smell of some kind of freshener/chemical that was unappealing. The bathroom door had been badly water-damaged, the hinges were rusted on the inside and the reddish rust stain bled down the jamb. As a result, the door was not easy to open or shut. The bottom of the door was warped and peeling.
for Everyoneby A verified traveler from Kansas
Great value if you have your own transportation!Posted Jul 17, 2014
Pros: VALUE! It's not luxurious, but it's very comfortable and met all of our needs.
Cons: The lobby furniture looked shabby. If that was overlooked, everything else (elevators, carpet, hallways) looked good.
Location: The riverfront location was scenic and in a safe neighborhood. Harvard Square is not far if you don't mind a hike - otherwise, take a cab.
Service is basic (no doorman or bellhops) and check-in was quick and efficient. The front desk staff was very accommodating and helpful. We were very pleased with the cleanliness of the rooms and pleasantly surprised at how spacious they were. The coffee maker was accompanied by tea, coffee, hot chocolate, bottled water and a few complimentary snacks.There was a beautiful view of the Charles River from our rooms. Breakfast was NOT included, but was reasonably priced and well prepared. The hotel is not near public transportation, but cabs arrived fairly quickly after being ordered.
for Business Travelersby A verified traveler
Older hotel yet clean.Posted Jul 16, 2014
Pros: Price. Proximity to city.
Cons: Updating of carpet, drapes and lighting.
Older hotel with friendly staff. Chinese Restaurant located in hotel with room service. Close to downtown Boston and highway. Limited parking in front of hotel and lot in back needed additional lighting. Easy check-in and check-out. Older hotel but did have a refrigerator, microwave and ironing board. Comfortable bedding.
by April from Wallingford, Ct
Will never stay here againPosted Jun 2, 2014
The hotel staff at the front desk were not very friendly. One girl wouldn't even get off a chair in the back corner to come to the desk to talk to us when we first walked in. The air conditioner was not working very well. We had to turn it down to 50 degrees in order for our room to even slightly begin to cool down. The shower was dirty. There was a ton of scum in the drain clogging it and when the shower was running the tub would fill up with water because of the clogged drain. A housekeeper never knocked before using her key to just open the door to the room and came right in. We definitely will not be staying here again and we don't recommend staying here either.
by A verified traveler from Taipei
BadPosted Jun 2, 2014
The Internet speed is extremely slow, I test its WiFi speed by my iPhone app and got the download speed at 0.07kbps. It's totally unacceptable! Won't come back again until the internet problem is resolved.
for Familiesby A verified traveler
Close to harvard, rate is relatively lowPosted May 31, 2014
It is easy to have dinner since there is Chinese restaurant downstare.
for Personal Eventby Lou from Durban S. Africa
Reasonably pricedPosted May 29, 2014 on Hotels.com
Our stay was much better than we hoped for after having read some of the other highly negative reviews. Overall, our experience was pleasant and we would s Tay there again.
Posted May 21, 2014 on Hotels.com