Ratings based on 1,318 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario

Three day week-end

Posted Apr 11, 2015
Pros: The staff at the hotel were very polite, helpful and welcoming.
Cons: Unfortunately the shuttle to Harvard did not start until 7:30 and I needed to be on campus by 7:30 for meetings. You do need a taxi to get around.
Location: Having a shuttle is essential to visiting Harvard, downtown and connecting with transit system which will quickly connect you to all the major sites.
The suite was more than I needed for a three day trip. It was spacious. The separate living area was very comfortable. The fridge, microwave and coffee/tea maker were new and cream and milk were supplied:) The washroom was modern as well, and the toiletries were of good quality. The hotel is located near the highway on all sides. So be strategic about using the shuttle. I found my floor corner suite to be quite and I had a comfortable good night's sleep. I would definitely stay again if I was bringing my husband or my family as there was more than enough room for all of us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Berkshires

Pretty view from rooms 1600s of Charles river

Posted Apr 8, 2015
Pros: Elegant. We loved the king bedding. Interesting to see a TV in a BR mirror and a fun shower! The decor was beautiful. Floors gorgeous.
Cons: The lighting on the stairs in the room 1621, I think the iPod station needs help near the upstairs bed. The fold out couch could use a foam topper.
Location: We were tired and a bit anxious, so it was super helpful to have a choice of pizza delivery services. The family enjoyed the amenities.
The front desk staff including Whitney and the room service staff Michael were super sweet to our daughter on April 7th the night before she had eye surgery. Our daughter loved the pool and she was delighted with the strawberry surprise and the suite. Michael was super quick too. The morning check out staff as a whole was kind and helped us find the fasteset route to the hospital at 5:40 in the morning. We arrived in time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Memphis, TN

Suite was very spacious

Posted Apr 7, 2015
Pros: The King Suite was very spacious compared to the smaller rooms in Cambridge.
Cons: Wish the hotel lobby had a Starbuck or Peets or other cafe. Lower PARKING FEES.
Location: Not walking distance to Harvard Yard.
The staff was friendly and accommodating. We wanted to extend another day and we were fortunate that we didn't have to move.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Apr 6, 2015
Pros: Everything
Location: Go to the Jazz Club in the hotel.
I didn't find anything I didn't enjoy about this hotel. The hotel is clean, the staff is friendly, the food is good, the jazz is great. I stay here a couple times a year and I always enjoy my stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2015
Staff was friendly and the bed was super comfortable
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ny

Nice spacious suite close to Harvard

Posted Mar 24, 2015
Nice room and staff, definitely would recommend to friends. Also pretty close to Boston
4 out of 5
Recommended
for Everyone
by A verified travelerfrom DC

Posted Mar 16, 2015
Good location near Boston University. Parking is $35/day. Sound from the road outside was a bit noisy on the 6th floor, but all in all, a nice, clean hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great service

Posted Mar 16, 2015
Booked a suite for my birthday and I couldn't have been happier with the decision to stay at DoubleTree. Hotel is very modern and the interior is gorgeous. Staff was great. Only thing I was not a fan of was the $35/day rate for parking.
3 out of 5
by A verified travelerfrom Waterloo, Canada

Mediocre experience

Posted Mar 11, 2015
Pros: The cookie you get when you check in is delicious.
Cons: Feels like a lot of little things could be improved, as mentioned above.
For the price I paid, I expected something just a little more upscale than we got - the hotel is okay, looks quite nice, but the room was one of the smallest I've ever stayed in so it felt quite cramped. Water pressure in the shower wasn't great, the whirlpool wasn't working, the bar closed really early every night, and parking was $35/day for an outdoor parking garage. Overall, nothing to seriously complain about, but it was definitely not a great experience for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler

very happy

Posted Feb 17, 2015
We were very happy with everything this nice hotel had to offer. Staff was also very accommodating to a few things we requested last minute.