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Reviews of XV Beacon

5 out of 5
XV Beacon
15 Beacon St, Boston, MA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 256 out of 342 reviews" "
Rating 8 - Good. 60 out of 342 reviews" "
Rating 6 - Okay. 15 out of 342 reviews" "
Rating 4 - Poor. 8 out of 342 reviews" "
Rating 2 - Terrible. 3 out of 342 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel experience: Check-in/out experience - 9.4 (staff were friendly, shoutouts to Patrick and David, attentive, good looking, knowledgeable, and low key made me blush ☺️, hotel has a gothic/modern feel to it that I REALLY like) Room - 9.1 (LOVE - the fireplace, the bathroom, the full body mirror, sensor lights in the closet, umbrella, robe and slippers, flushable wipes, I’m convinced that the carpet was heated; MEH - the bed is NOT a queen, was definitely giving full size) Dining - 9.8 (Mooo…. had great food and drink options, bartender Bryan was sweet, bar stools are SO comfortable, would definitely come back to Mooo…) OVERALL RATING: 9.4 - I would most DEFINITELY come back!
Stayed 1 night in Mar 2024

10/10 Excellent

Eberhard

Traveled with partner
Liked: Amenities, property conditions & facilities
Elegant hotel with excellent service
Stayed 1 night in Feb 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, extremely friendly staff, clean and right in the middle of all the good things Boston has to offer! Will definitely be back!
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with partner
The staff is very attentive, but not over attentive. Just right. The room was clean and properly appointed. They went the extra mile to arrange for the car service they provide to fit into our schedule.
Stayed 1 night in Nov 2023

10/10 Excellent

Salvatore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a great quiet escape and it’s perfect for families with little ones too!
Stayed 2 nights in Nov 2023

10/10 Excellent

Julius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love having a fire place in the room. Wish the executive room had a tub.
Stayed 1 night in Nov 2023

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Location was perfect for walking to everything. We highly recommend it.
Stayed 1 night in Sep 2023

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is quite good, and always my go-to because of Mooo Restaurant off its lobby. Where the hotel can improve is in the reception experience. It’s really low-energy, borderline rude. Most recent example was Shauna last night being quite unhelpful with me on the phone as I called the hotel en route from the airport. Wasn’t a huge deal, but the reception folks should exert a super positive, helpful, and welcoming energy, which does not exist today, in my consistent experience.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointing
Overall the experience was not as advertised. We paid a premium for a “view” of the Common. The Boston Common was only visible from a narrow angle through one of the windows at the far end of the room. The room was advertised to have a working fireplace. When we decided to light it after dinner, when we had settled in to watch some US Open tennis after wandering the city, we found that management shuts off the pilot lights and you have to call down to the front desk and ask someone to come up and light it for you. Not really what you’re looking for at that point in the evening. The tile grout in the shower was badly stained, indicating it had been poorly cleaned on a consistent basis, which gave an uncomfortable vibe to the bathroom experience. The fixtures in the bathroom were difficult to operate.
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel!
Stayed 1 night in Sep 2023

8/10 Good

Martin

Stayed 5 nights in Aug 2023

10/10 Excellent

Adrienne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel!
Stayed 1 night in Aug 2023

10/10 Excellent

Brian

Stayed 1 night in Aug 2023

10/10 Excellent

Adam

Stayed 1 night in Aug 2023

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing experience. We were thrilled to find that the staff and our room were amazing.
Stayed 1 night in Jul 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Super private and great location.
Stayed 3 nights in Jun 2023

10/10 Excellent

Sarah

Stayed 3 nights in Jun 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Best Boutique Hotel in Boston
The coziness of the hotel, the beautifully decorated room and the proximity to much of what Boston has to offer, made this birthday getaway great. This is what every boutique hotel should strive to be like.
Stayed 2 nights in Apr 2023

6/10 Okay

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location of XV Beacon is fantastic. However, we has issues with a faulty fire alarm that woke us up in the middle of the night - twice. The hot water was also spotty in our room and we had to call maintenance. It was a nice change to stay here but not sure if it's worth a future investment.
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless
Stayed 1 night in Mar 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Justin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not a 5 Star Hotel
I am so surprised this is a 5 star hotel. It did not have 5 star hotel amenities. For starters the toilet paper was like a Brillo pad!! Why would a 5 star hotel have such crappy toilet paper? Gas stations have softer toilet paper. The towels were also a very poor quality. They were ribbed and very rough. The pictures online must be from 15 years ago because the hotel DOES NOT look like that! There is no way this place is worth $400-$500 a night. I’m so disappointed I used my free hotels.com nights for this place. The furniture in the room is worn and dated and the carpeting needs to be replaced. The desk in the room was all chipped, wobbly and worn. The end tables were damaged. The bed was comfortable, but it was incredibly small. It was more the size of a full size bed than a queen. They had a car service, but it was hardly ever available. We reserved the car for a dinner drop off and then they wanted to drop us off 30 minutes early. What’s the point in a reservation?Every time we were coming and going there was no one holding the door open. And no one brought our luggage to our room. There was an espresso machine in the room but it did not work. Everything about this place was a disappointment!
Stayed 2 nights in Jan 2023

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding customer service.
Stayed 2 nights in Nov 2022

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Outstanding service Beautifully appointed rooms.
Stayed 1 night in Nov 2022

10/10 Excellent

DeVante

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the audio system throughout the room and bathroom, made a great vibe. 24hr room service was also great. Staff was friendly and great. I know some of these things are expect of a 5 star establishment but it still makes them great.
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Beacon XV
We had a great night. The hotel is gorgeous and clean. The staff is awesome. They cater to your every need. Easily one of the best in the country
Stayed 1 night in Nov 2022

8/10 Good

Julie

Stayed 7 nights in Oct 2022

8/10 Good

Donald Edward Stein

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Front staff and housekeeping not communicating well. Room was not cleaned one night because housekeeping thought our room was vacant.
Stayed 4 nights in Oct 2022

10/10 Excellent

Stephen, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel on the top of Beacon Hill
Stayed 1 night in Sep 2022

10/10 Excellent

Stephanie D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual, staff goes above and beyond at this smaller well appointed hotel to make your stay perfect. The GM Charles is absolutely lovely and has everything working perfectly!!!
Stayed 2 nights in Aug 2022
Response from Mathew Chu on Sep 7, 2022
On behalf of XV Beacon, we are thrilled to hear you had a great experience at the hotel and thank you for the feedback. We look forward to seeing you back soon!

10/10 Excellent

Nicole

Stayed 3 nights in Aug 2022
Response from Mathew Chu on Sep 7, 2022
On behalf of XV Beacon, we are thrilled to hear you had a great experience at the hotel and thank you for the feedback. We look forward to seeing you back soon!

10/10 Excellent

Helen Garcia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was outstanding!!
Stayed 7 nights in Jul 2022
Response from Mathew Chu on Aug 9, 2022
We are glad you enjoyed your stay!

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Rosebud

Stayed 2 nights in Jun 2022

10/10 Excellent

kimberly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Timothy A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. At $965/night, they should be.
Stayed 3 nights in Apr 2022

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, boutique hotel. Staff was friendly and supportive of race day needs.
Stayed 2 nights in Apr 2022
Response from Mathew Chu on Apr 19, 2022
On behalf of XV Beacon, we are thrilled to hear you had a great experience at the hotel and thank you for the feedback. We look forward to seeing you back soon!

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of charm and a great spot to see the city from. Be prepared for the Red Carpet the staff was the best!!!
Stayed 1 night in Feb 2022
Response from Mathew Chu on Mar 7, 2022
On behalf of XV Beacon, we are thrilled to hear you had a great experience at the hotel and thank you for the feedback. We look forward to seeing you back soon!

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service & quality of this hotel is excellent. The rooms are comfortable & stylish. A great stay thank you!
Stayed 1 night in Feb 2022
Response from Mathew Chu on Mar 7, 2022
On behalf of XV Beacon, we are thrilled to hear you had a great experience at the hotel and thank you for the feedback. We look forward to seeing you back soon!

10/10 Excellent

Harry, Bonita Springs

Stayed 1 night in Feb 2022

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in every respect. From the staff to the service to the fabulous Mooo restaurant which anchors it. Best in Boston as far as I have experienced!
Stayed 2 nights in Dec 2021

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room, really comfortable
Stayed 3 nights in Dec 2021

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was as advertised! A big thanks to everyone. It was cleanly, hospitable, upscale, and warm. I highly recommend it. Jeff at reception was top notch and concierge Paige was friendly and helpful. The attention to detail was appreciated and they even had some birthday cake awaiting us for the special occassion. Valet guys were friendly and pleasant but in general there isn't much space at entrance and ticket system was unclear. Also minibar was expensive for what you get considering they cannot actually stock in the room and you have to wait for delivery (thanks Covid!)...But no major complaints and no issues. It was an all around great experience and I highly recommend it!
Stayed 1 night in Nov 2021

6/10 Okay

Laurence M., Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service
Next time I’ll get a room with a King bed. It was uncomfortable with a Queen.
Stayed 2 nights in Oct 2021