Ratings based on 877 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Peru, N.Y.

Nice hotel close to concert.

Posted Jan 30, 2015
Over all the hotel was comfortable and was in walking distance of the T, TD Garden Arena, restaurants and shops. The parking wasn't the best laid out especially for people that didn't drive a smaller sedan or SUV, it seemed as for the # of rooms that were in the hotel to the # of garage parking didn't equal up.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New Hampshire

Problems with payment but hotel was fine

Posted Jan 29, 2015
Pros: It's clean, quiet and walking distance to everything
Cons: Communication could be improved on
Location: We went to a concert at the garden afterward walked to area eating/beverage establishments
Reserved the hotel with one card, when we checked in used another card.--Didn't realize this and hotel staff said nothing. Everything went fine, we were there Friday night into Saturday. Monday I looked at my bank account and find a pending charge for half the hotel fee on one account and a pending charge for the full amount on the other card. A call to the hotel confirmed what we were then guessing (we had reserved the room with one card then checked in with another) Told it would fall away not to worry. Wednesday I check again and now not only has it not fallen away, it's redated for yesterday. Call the hotel, get hung up on, call back, sent to wrong extention, call again finally get a person who tells us it's our bank -- call them. Call the bank, Bank tells me they cant drop the charge until the hotel tells them to because the hotel put the charges in. It has to be done in writing, etc etc. Call hotel back and get Linda who assures us she has had to do this before and will do it. Which she did. :) ALL this would have been avoided had they just said "this isn't the card you reserved with, would you like to proceed with this card?" --I always thought you HAD to present the reserving card at check in. No appology from the hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Nice spot in Cambridge

Posted Jan 29, 2015
I stayed here during the recent blizzard. Wow, was I glad I picked a place that served breakfast. Nice place. Good bargain. The staff was very pleasant. They let me stay past checkout because I had trouble getting out. I recommend that you stay here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
This was the second time we have stayed at this hotel. And will stay there again since it is a couple of blocks from our daughter's apartment in Cambridge. Our second stay was a little disappointing in that the room was very small with a king size bed and only one night stand. Since we both like to read this was a drawback. Also it was right next to the elevator, so a bit noisy. The room was clean, the bed comfortable. The hotel is a great value. The breakfast is very nice, parking and Internet are free. Will definitely stay there again.
3 out of 5
by A verified traveler

Close to MBTA And TD Garden

Posted Jan 6, 2015
Room was OK. Breakfast was terrible. would stay again if i had to.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
Clean room, comfortable bed, close to public transportation, close to Cambridge Mall and Science Museum, pleasant staff, above average breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location and price

Posted Dec 31, 2014
I will always book this hotel whenever I come to Boston!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Great hotel stay

Posted Dec 12, 2014
Hotel is very close to the train. A quick 10 mins walk, you be surrounded by places to eat. Greatest part of this hotel is the free parking.
4 out of 5
Recommended
for Everyone
by A verified traveler

Basic, simple, well-managed.

Posted Dec 5, 2014
Pros: Outstanding service, truly exceptional. Were able to get a weary group of singers check in well in advance of official check in time.
Cons: The room size is small, but I cannot see any way to improve that, nor can they do anything about the surrounding neighborhood.
Location: Walk to the T and go on about your day.
The property itself is a bit worn but not bad. The location is not very good if you are looking for a cute neighborhood but it is extremely convenient to the T and located very close to both downtown Boston and Cambridge. If you are the sort of tourist who think a hotel should only be used for sleeping (and perhaps breakfast) this is a good choice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Jose, CA

Posted Nov 23, 2014
Pros: I think the hotel is excellent. What I like are free wireless WiFi, free parking, free breakfast, free coffee, etc. The room is clean.
I think the hotel is excellent. What I like are free wireless WiFi, free parking, free breakfast, free coffee, etc. The room is clean.