Ratings based on 1,267 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from HB
Friendly & accommodating staff!Posted Jul 24, 2015
The staff is very friendly & accommodating, from the check in desk to the shuttle staff. This was our first time visiting the Boston area & we had never used the public transportation system. The staff walked us thru what to expect & what to do. They also provide a shuttle that drops off at the train station every 20 mins & also pick up after a quick phone call. At the last minute, we asked for a late check out; it was given to us, no problem. The hotel is clean & conveniently located.
for Everyoneby A verified traveler
Posted Jul 23, 2015
we picked it for price, but even though it was far from the attractions, the hotel shuttle was quick and convenient. staff was very helpful
for Everyoneby A verified traveler
Close to LoganPosted Jul 16, 2015
Pros: Pool, food, room.
Cons: More shuttle space.
Location: Train station, blue line not far away.
Nice hotel not too far from Logan. Clean room, went swimming in the pool with my son. He loved it. Good food in the restaurant. Needs a big shuttle and a little one. The line for the shuttle at 7 am was crazy. Will stay here again.
for Everyoneby A verified traveler from gabriels, ny
Great, economic choice!Posted Jul 12, 2015
Great shuttle service into the city, friendly and helpful staff, and a pool the kids loved!
for Business Travelersby A verified traveler
Close to AirportPosted Jul 8, 2015
Pros: Very clean. Comfortable bed. free wifi (not for streaming)
Cons: Transport to other restaurants...nothing within walking distance that I could see.
Location: not a great location for anything besides going to airport via shuttle.
Needed a hotel close to the airport with free shuttle service and free breakfast. This hotel was sufficient. Their shuttle took us to a local Italian restaurant (only 2 choices from the hotel shuttle). The restuarant was a C-. Good pool, good room, good beds, ontime shuttles. I would stay there again but only for 1 night for air transport.
for Everyoneby A verified traveler from Indiana
Nice Hotel Close to AirportPosted Jul 2, 2015
Pros: Friendly staff and comfortable beds and the hotel shuttle picked us up from the subway station at 11pm!
Cons: Breakfast selection. Eggs had cheese and ham in them, which some people don't like. I don't remember there being a separate meat choice.
Location: Close to the airport. We didn't do anything nearby, but the hotel shuttle will take you to the subway station which is what we did.
Initially I was a little upset that they wouldn't let my friends check-in w/o me there. I had made reservations through Expedia for them, in their name, and somehow the hotel's computers only had my name on all three reservations. The hotel staff were very accommodating and had no qualms about holding our luggage a good part of the day while we visited the sites in the city. The rooms were quiet and clean. The bed was very comfortable! Bathroom was large enough for two of us to get ready in. It was me, my husband, and both of our daughters so we had a little trouble finding room for all of our suitcases to remain open, but it wasn't a big deal since we were only there one night. Breakfast was typical of what you get when you stay at a hotel that offers free breakfast. Nothing special, but good enough. The shuttle was prompt and the driver was very good. If you've never been to Boston, the traffic is horrendous and the taxi drivers are crazy! Overall, I would definitely stay here again!
for Everyoneby A verified traveler from Dover Foxcroft, Maine
Great overnight placePosted Jun 25, 2015
This hotel caters mostly to overnight air travelers. We use it regularly when flying out of Boston. Given the high turnover, the place is very well kept, clean, orderly. Whether on the phone or at the front desk, the staff is excellent, always helpful and efficient. Things have only gotten better over the years, such as the ample breakfast with a wide variety of choices and good coffee. Shuttle to the airport runs every 20 minutes, very convenient.
for Everyoneby A verified traveler from honolulu.HI
Stay stay stayPosted Jun 18, 2015
Cons: The staff. The rooms. The free breakfast.
Location: Location was near to everything for tourist attractions.
Everything was good except they could use more washing machines. One washer and one dryer is just a little skimpy for the entire building. But the staff was very knowledgeable about the way things work in the hotel as well as what is available around the hotel, such as restaurants, etc.
for Everyoneby A verified traveler from Toronto
Nice hotel. Shuttle service is greatPosted Jun 16, 2015
Excellent staff, very friendly. Room wasnt cleaned for 3 days. Never had the DND sign up. No big deal but a clean room would have been nice. 845am knock on door was a tad early. Shuttle service was great and an excellent feature. Not far from the subway and airport. Would recommend this hotel.
for Everyoneby A verified traveler from San Francisco
Great stay close to airportPosted Jun 15, 2015
Clean hotel, friendly staff and very convenient to airport.