Ratings based on 847 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Weston,FL

Medical stay

Posted Jan 23, 2015
Pros: Room size and comfort. Breakfast is great!
Cons: It would be nice if the rooms had a mini refrigerator.
Location: There is not a lot to do nearby as it is close to BU and BMC. But if you are going to the hospital , is the perfect place.
We stayed there because of my dad's surgery (the hospital is right in front). The room we got (for disabled) was very comfortable and spacious. The breakfast (which is included) is pretty good and they always have tea and coffee available. If you are going to be in the hospital, is the perfect place for its location (walking distance).
4 out of 5
Recommended
for Everyone
by A verified travelerfrom N.Y.

The city hotel

Posted Jan 21, 2015
The hotel is nice, clean and close to the main places, breakfast is very good. The only problem I had was that the swimming pool was not open because of maintaining issues. Also have to pay $25 per day for parking. Parking is veyr hard to find.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service,excellent rooms,excellent price.

Posted Jan 17, 2015
I have stayed at this hotel three times in the past two years during my travels to Boston for medical care at Brigham and Women's Hospital and Dana Faber Cancer Center. I had traveled to Boston previously for 16 years staying at major hotels - for business, for conference, for vacation and for medical attention. However I have enjoyed staying at the Hampton Inn & Suites in Crosstown Boston most. It is very comfortable, very modern, very clean and provides exceptional service and very helpful staff. The complimentary breakfast every day is awesome and the business center has all the amenities. The complimentary shuttle to and from the hospital and the airport is also very convenient and takes all the worry out of getting to go where you need to go. Yes - I will most definitely return to the Hampton Inn & Suites.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusetts

Nice hotel, staff friendly and very helpful/

Posted Jan 16, 2015
Pros: Breakfast and the shuttle to the hospitals.
Cons: To have the breakfast area open 15 minutes before the 6am shuttle for those to get something quick and no 3 hour gap without shuttle service from 12-3
Location: Did not go to anything nearby went everyday to Boston Childrens hospital via their shuttle.
Desk staff at night forgot to dispatch the shuttle to pick us up at Boston Childrens hospital. Had to pay for a cab to get back to the hotel. (was reimbursed at end of stay) still an inconvience to have to wait and then find a way back after a stressful day at the hospital where our daughter was in ICU. Shuttle van driver very helpful and nice. Ladies running the breakfast area were very helpful and do a great job. Overall the hotel was good, will stay there again as we will have to make more trips to Boston Childrens with our daughter.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good

Posted Jan 11, 2015
It was very good, Only the AC sound was high, otherwise everything was nice and clean,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom unadilla, ny

Close to new England aquarium

Posted Jan 9, 2015
Stayed with family staff was very friendly..pool was small but nice only bad side was the heat in room it was either very hot or very cold
3 out of 5
by A verified traveler

Posted Jan 7, 2015
Room was average: relatively clean with a nice, large bed. Wish the TV channel guide was in a more prominent place (could not find at all). The staff was not very friendly, however. Both of the people I spoke to at the front desk had rude, condescending attitudes that made me feel highly uncomfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Boston gem

Posted Jan 6, 2015
Location: Boston tea party museum, Christian science center, old town trolley, the buttery restaurant, navel yard, bunker hill, union oster house, many more!
This hotel was awesome! It is 2 minutes off the freeway. It cost us $7 for a cab frome hotel to downtown. We saved so much money with this hotel. The complimentary breakfast was great. The staff was friendly and helpful. Hallways and lobby was clean and we felt safe walking to dinner.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia, PA

Nice hotel

Posted Jan 5, 2015
Affordable and clean hotel. Staff is excellent. Breakfast and transportation to the airport are included in the price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel near everything!!

Posted Jan 3, 2015
The breakfast is complete, the staff is Great but the parking was $25 us per night and here it says that is $20. Bu the way excellent hotel!