Ratings based on 1,659 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Warm Hospitality in Cold Boston

Posted Mar 4, 2015
Pros: Location and friendly staff
Cons: Less snow, but that's not their fault.
Recently attended a conference in Boston and had the opportunity to stay at the Hilton Back Bay hotel. The staff were fantastic and the hotel and location was ideal.
4 out of 5
Recommended
for Everyone
by A verified traveler

手頃なホテル

Posted Mar 3, 2015
初めて利用しましたが、特に不安もありませんでした。売店が21時くらいにしまってしまうのと浴室がシャワーしかないこと以外は至って快適でした♪また機会がありましたら利用したいと思います。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Westchester county, NY

Posted Mar 2, 2015
The room was very comfortable. Check in was very fast and greeted by friendly representative. The location of the hotel is also in a very good location. Shopping and restaurants are within walking distance.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom CT

great location

Posted Mar 1, 2015
Pros: The location, comfortable beds, having a refrigerator in the room, good breakfast but expensive.
Cons: Hotel staff should tell people when they check in that the room is near an elevator. Elevator noise was extremely noisy.
Location: We were only there for one night to see our son and daughter-in-law from CA. Despite the bad weather, we were able to walk to a restaurant for dinner.
The rooms were comfortable but our room was near the elevators. The ice machine was broken and even when it was reported it was not fixed so we had to go to another floor to get ice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Wife and I stayed for Valentine's Day. We had a great time. Close to everything. The blizzard did not stop us from doing what we wanted to do.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Feb 15, 2015
Hotel staff accommodating for early check in ,despite being in the first room off the elevators,no hallway noise
3 out of 5
by A verified travelerfrom Atlanta

Not my favorite in Back Bay

Posted Feb 14, 2015
Pros: Location
Cons: Yes, see above
Location: Prudential Center, Copley plaza, easy access to the T
Our room was very awkwardly laid out and crowded. The bathroom was not very clean. Had to repeatedly track down housekeeping for replenishing amenities. I doubt I'd stay here again
4 out of 5
Recommended
for Everyone
by A verified travelerfrom japan

ヒルトンHオナーズカードを持っていれば

Posted Feb 11, 2015
ロケーションとしては、地下鉄のグリーンライン『ハインズコンベンションセンター駅』から目視できる徒歩5分くらいの位置で、便利だと思います。ホテルスタッフも清潔感も問題ありません。ただ、周りにレストラン等少なく、少し歩く必要はあると思います。私が宿泊した4日間は日本人スタッフはおらず、日本語しか話せない人はおすすめしません。両替カウンターはありません。ヒルトンのポイントカードを持っていれば、選択肢に入ると思いますが、こだわりがない方は隣のcoply駅周辺のホテルを選ばれた方がより良いと思います。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2015
Pros: The concierge was very helpful with a cab at 5 AM in a snowstorm Room service was quick Having a Starbucks in the lobby was useful
Location: Walking distance to the Pru, Newbury St, T
I stayed for a weekend to visit college student children and found the location and the amenities pleasant and accessible. Too bad you have to pay for WiFi
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Hynes Convention center

Posted Feb 2, 2015
Cons: The lobby is a little bare.
We had a nice stay and everything went as planned.