Ratings based on 1,885 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Springfield MA

beautiful hotel attached to a marvelous mall

Posted Mar 2, 2015
Pros: The staff is terrific
Cons: not much
Location: the hotel is attached to the Galleria Mall so you have many eating and shopping options
We've stayed here many times and consider it one of our favorite hotels. Very clean and beautifully decorated. The staff is wonderful and the wine reception each night is a great way to end your day and begin your evening.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

very nice hotel conveniently located in Cambridge

Posted Feb 27, 2015
Pros: More of a boutique hotel than a chain hotel.
Cons: It would be nice to have a coffee maker in the room
Was on business trip to visit clients in Cambridge. The Bambara restaurant is a nice place for a business lunch. The staff was very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great trip, excellent staff,

Posted Feb 17, 2015
Pros: great scotch bar
Location: near science museum, Harvard, MIT
Was there in the huge snow storm, staff was friendly and helpful .
5 out of 5
Recommended
for Everyone
by A verified traveler

Great room, great staff

Posted Feb 10, 2015
Pros: Room was very comfortable.
Location: Within walking distance to Kendall Square (not necessarily with luggage) and easy access to Boston or Harvard Square.
Always received friendly greetings. Staff gave great advice on how to get around and what to do in some downtime I had.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Upstate NY

Excellent!

Posted Feb 10, 2015
Pros: The location, the staff were very helpful, the spacious and uncluttered room, and the bed was extremely comfortable!
Cons: Including a small Keurig for morning coffee in every room would be great.
Location: I loved the location--the weather was freezing but you can get to the mall through indoor tunnels. So easy and fun!
The hotel is lovely, in a great location with gracioius service. The room was spacious and beautifully decorated. I enjoyed my stay very much--with one very minor exception being that the room did not come with a coffee maker and in order to get one you have to ask at the front desk. Not a big deal because everything else--the wine reception, the restaurant downstairs, the nearby mall--was just great!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Wonderful hotel

Posted Feb 7, 2015
The location of this hotel was perfect! Walking distance to so many great places! The hotel staff was very friendly and helpful! They made me feel at home while visiting. The hotel room was very spacious and the bed was extremely comfortable. Overall this was one of the nicest and best hotels I've ever stayed in and will be back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 29, 2015
Nice staff,very obliging!clean rooms,great access to the city!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2015
We were there for the ufc fight and hotel staff made it a pleasure. Even received a free upgrade to a better view. Thanks guys!!
Comment from Hotel Management
Jan 23, 2015 by jcapalbo, Hotel Management
Awesome, thanks! Joe Capalbo, General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, MA

Great hotel and convenient

Posted Jan 12, 2015
Hotel stay was amazing, and so nice. Helped with directions to trains and restaurants. Room was so clean and gym was awesome!
Comment from Hotel Management
Jan 19, 2015 by jcapalbo, Hotel Management
Thank you so much! I am happy you tried (and loved!) our gym! Thanks, Joe Capalbo, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

voyage d'agrement

Posted Jan 11, 2015
Pros: tres bon accueil, attention speciale car c'était ma fete
Location: tres bien situé
accueil courtois souriant chambre tres grande et confortable stationnement interieur et avenant au centre d'achat
Comment from Hotel Management
Jan 14, 2015 by jcapalbo, Hotel Management
Merci! Joe Capalbo, General Manager