Ratings based on 1,604 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb location, comfy rooms

Posted Aug 19, 2014
Pros: Complimentary kayak, comfy bed, nice location
Cons: There were some hair in the bed and some crumbs on the ground which made me thought the room wasn't cleaned properly.
Location: Museum of science, nice walk in newburry street, kayak in the charles river, right next to the mall
The location is amazing. Close to all the attractions Boston can offer. You don't need a car if you are staying at this hotel. They offer complementary kayak which was impressive. You can take a tour of Charles river with the kayak which was amazing. The bed is really comfortable. I'd highly recommend this place.
5 out of 5
Recommended
for Everyone
by A verified traveler

Boston Vacation

Posted Aug 8, 2014
Great stay, great staff and very clean. Would definitely recommend to anyone. We even had a problem with noise due to a wedding party in our floor the first night and was compensated with breakfast the next day. Only suggestion would be to have a shuttle to "T" and trolley stop - after long days of sightseeing the mile walk to T or trolley is exhausting. Otherwise, great hotel and would definitely stay at a Kimpton again!!
Comment from Hotel Management
Aug 12, 2014 by jcapalbo, Hotel Management
Sorry about the noise, but glad it was handled to your liking! Can't wait to have you back! Joe Capalbo, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London UK

Holiday visit to Boston USA

Posted Aug 7, 2014
Pros: convenient location - Staff helpful and friendly. clean room
Cons: little or nothing
Location: only 5 mins walk by beautiful canal to subway station; 25 mins by taxi from Logan Airport
we had only 4 days , but time was well spent. We recommend Museum of Fine Arts Freedom Trail in old city Harbour cruise Visiting Harvard University
Comment from Hotel Management
Aug 12, 2014 by jcapalbo, Hotel Management
Thanks for spending your holiday with us, sounds like you had quite the busy trip! Thanks, Joe Capalbo, General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Romantic, relaxing, fun

Posted Aug 6, 2014
Cons: Would prefer the option to have coffee/tea makings in the room to help ourselves regardless of the hour.
Beautiful creative decor. Helpful friendly staff. Doggie affection and cuteness. Central location close to airport, scenic river walks, mall and restaurants. Couldn't be more pleased with our choice of the Marlowe
Comment from Hotel Management
Aug 12, 2014 by jcapalbo, Hotel Management
If you're pleased, then I am pleased! Also, quick note on the coffee...we do have those fancy 1-cup machines available, just let us know and we can have delivered faster than you can say "I need my caffeine!" Thanks, Joe Capalbo, General Manager
4 out of 5
by A verified traveler

Posted Aug 6, 2014
Overall good. However the rooms and specially bathrooms were very small also the lack of computer access.
Comment from Hotel Management
Aug 12, 2014 by jcapalbo, Hotel Management
Thanks for the feedback,! Joe Capalbo, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

lovely hotel with great service

Posted Aug 5, 2014
Pros: location, service. Love Kimpton hotels!
Cons: Restaurant was closed- a bit of an inconvenience
Great stay- a bit noisy during the night hours- could have been where our room was located.
Comment from Hotel Management
Aug 11, 2014 by jcapalbo, Hotel Management
I appreciate the great review and shout out for the great service! Joe Capalbo, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Wow!

Posted Aug 5, 2014
Pros: Everything. Top class. Made Boston even more enjoyable.
Cons: Make wine hour, wine evening :)
Location: Fenway Park. The Harbour. Kid's museum. The parks downtown are great.
Treated first class from the minute we arrived, upgraded us to a suite when they saw they we're tight for 2 Queens. 5 Min walk to the "T". Very clean. Friendly service. Made some great restaurant suggestions.
Comment from Hotel Management
Aug 7, 2014 by jcapalbo, Hotel Management
Thank you for the great review, glad you were delighted with our surprise upgrade :-)! Thanks, Joe Capalbo, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from san antonio, tx

Posted Jul 29, 2014
Comment from Hotel Management
Aug 11, 2014 by jcapalbo, Hotel Management
Thanks for the 4 stars! Joe Capalbo, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from short hills, nj

great location and facility.

Posted Jul 29, 2014
Do not eat at the breakfast dining room. Bad continental breakfast. better order room service. Breakfast should close at Eleven.
Comment from Hotel Management
Aug 11, 2014 by jcapalbo, Hotel Management
Well ok, thanks for the feedback and the 5 stars! Joe Capalbo, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from glenville

Hotel Marlowe, cambridge mass

Posted Jul 29, 2014
Everything was great. The reason I gave a lower rating on condition was not the hotels fault. The hotel is located within a 1/2 hr walk to fanuel hall and all the pubs downtown. Definitely recommend.
Comment from Hotel Management
Aug 7, 2014 by jcapalbo, Hotel Management
THanks for the great review! Joe Capalbo, General Manager