Ratings based on 1,721 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
It was wonderful. I would definitely stay there again.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom New York, NY

Professionalism

Posted Apr 12, 2015
Location: There are not much things around except MIT.
Had a great time at the hotel. The staff was great and very professional. We really appreciate them to remember our names and great us all the time. Philip, Caroline and Rory were very the best!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
Pros: Front desk was very accommodating and helpful. Restaurant team was gracious, helpful and happy, always smiling.
In town to visit colleges with our daughter. Location was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
Very good staff. Enjoyed the stay very much. Shuttle vans are very much on point. For the most part take you where you need to go.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
The room is great, only thing is they forgot to give me new towers.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom G

Posted Apr 6, 2015
Hotel was clean and the staff was very friendly and helpful. Would highly recommend a stay here
2 out of 5
by A verified travelerfrom Portland, Maine

Posted Apr 5, 2015
Pros: Location. Free morning coffee.
Cons: See above. Also: waitstaff were notably if not spread thin as 2 conversations were overheard between waitstaff and management asking for help.
Location: I was there for the 7th Annual Autism Speaks Fundraiser.
The room was off the main restaurant balcony which was a bit of an eye sore. The wait for dining was long, once seated even longer. Attempting to take a hot bath after returning to the room there was no sign of a drain plug. Calling down for one we were told one would be delivered. Once it became obvious this wasn't happening as it was late I used a glass to semi plug the drain and take a bath. A phone call came in well after we were asleep regarding what was most likely an attempt to deliver a plug more than an hour later. Turned off by pay for additional parking. We paid a lot to stay in this hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, Fl

Roomy, comfortable, and great view of the River.

Posted Apr 4, 2015
Pros: Front desk staff. Comfortable room. Great view. Loved the shuttle to the T, and places to eat.
Cons: Wear your seatbelt on the shuttle. One guy is a "pedal to the metal" driver.
Location: Harvard Square. Great place to eat and people watch. Shuttle will get you there.
Front desk staff was excellent. Very friendly and helpful.
2 out of 5
by A verified traveler

Posted Apr 2, 2015
I didn't like the out of way location. Grounds need repair. Restaurant too small and could not get a seat. Given room with view of roof.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Business travel

Posted Apr 2, 2015
Pros: nice staff , perfect room
Cons: Breakfast quality and choice
Location: perfect for MIT
Perfect for business travel. Excellent hotel Perfect location for the MIT