Ratings based on 1,627 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Boston, Ma

Nice hotel, but parking conditions were deplorable

Posted Feb 26, 2015
Pros: rhe view, the beds and the staff
Cons: elevators
Having to change elevators at separate end of hotel, up and down up and down, icy stairs and platforms in garage, I live in Lexington, Ma and I know we have had a tough winter, but these conditions were a perfect example of a no-charge for parking should have been the option, and I am not sure I still would have stayed there, it was just a awkward situation and a waste of time
5 out of 5
Recommended
for Everyone
by A verified traveler

Bathroom

Posted Feb 10, 2015
I had a little problem only! I stayed at room 1004, and I was having to hold control of the shower to take a shower with hot water!
4 out of 5
by A verified traveler

Gouging internet cost!

Posted Feb 8, 2015
I thought Verizon and Comcast were bad until I stayed at the Hyatt!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, New York

Posted Feb 2, 2015
Stayed for one night. Convenient location.Room was very comfortable, bed was soft and slept great! Would have liked a discount on overnight parking, since it's the same to park overnight as a guest as some one not staying at the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

MITに行くのに便利

Posted Feb 1, 2015
吹雪に閉じ込められたので2日連続でジムを利用しましたが快適でした。室内プールも利用したかったけど水泳パンツを持って行かず残念でした。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Posted Jan 30, 2015
Great hotel!! We were able to check-in early. Great location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Blizzard left me stranded

Posted Jan 29, 2015
I got stranded in cambridge on the night of a blizzard. I also had to work the next morning, and being an essential personele, I needed to make sure I would make it back into work. The Hyatt was perfect. Rate was very reasonable, parking a little pricey at $38 but at the time it was well worth it. The room was comfortable and had all the toiletries I didn't have because I was planning on staying anywhere overnight. I would highly recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2015
Great experience ... First trip to Boston ... great view ( River side ) A very comfortable Room
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maine

Nice hotel with a great view

Posted Jan 25, 2015
Pros: The staff was super friendly
Cons: Charge for parking was a bit high
Location: Went to TD Garden
We really liked this hotel a lot. The only downfall we had was that the heat wasn't controlled, we were really hot and couldn't turn it down.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

Excellent vacation

Posted Jan 22, 2015
Pros: Everything, staff, location and dining....everything
Location: Shopping, bars and great restaurants.
Wanted to spend my Birthday there and it was a blast. Everyone there was so friendly and helpful. Every morning I looked forward for my breakfast there and I always had smile because Roe made me feel at home and made the best eggs. Everyone was great. When I was checking out Trevor went out of his way to make sure I had was well taken care of. Thanks everyone I had a blast.