Ratings based on 673 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from glasgow

Nice hotel but disappointing customer service

Posted Jul 1, 2015
Rooms very pleasant but no welcome at all when we checked in after our flight from London. No explanation of hotel facilities.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tuscaloosa, Al

Nice hotel and staff-nice area

Posted Jun 29, 2015
Very nice accommodations. Room was a little warm but staff was able to override the controls. Downstairs coffee area had cappuccino machine and very large TV. There was also a computer area with a printer for guests to use.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago IL

Good Location

Posted Jun 28, 2015
Very nice Hotel in a great location. Walking distance to Boston Common and Boylston street. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2015
Exceptionally friendly and helpful staff. Very convenient location.
5 out of 5
Recommended
for Everyone
by A verified traveler from north carolina

very nice hotel in great back bay location.

Posted Jun 27, 2015
Pros: Staff was very good ,, location excellent and food also… normally I do not dine at my hotel. I did in this case and food was very good
Cons: Cant think of anything needing to be improved
Location: Museums , shopping and food all within walking distance great location
Highly recomend this hotel. Staff were all very helpful and professional . Any questions I had they had the answers .. First time using this hotel. Plan on using Loews whenever it is available.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Boston

5-Star Hotel in the heart of the Back Bay

Posted Jun 24, 2015
Pros: Quality of food from room service blew me away. Quick valet. Very comfortable bed. Modern, updated and clean.
Cons: It could use another elevator since there are only 2 for 10 floors.
Location: In the Back Bay, near the finest restaurants and central to everything.
This hotel impressed me from A to Z. I have stayed in a number of the nicer hotels in Boston, and picked the Loews this time because it was hundreds cheaper than my "go-to". The valet was quick to pull up my car in the morning and my room service was not only delivered sooner than expected, but the food was superb - and I'm picky with my food. The rooms were clean, comfortable and modern and the staff kind and pleasant. This hotel ranks with the best in Boston and at a highly competitive price. I will absolutely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Très bon Hôtel

Posted Jun 18, 2015
Hôtel bien situé. Chambre de surface moyenne, mais confortable, bien équipée et avec une vue dégagée.
5 out of 5
Recommended
for Everyone
by A verified traveler from High Desert, California

Beautiful hotel, great staff!

Posted Jun 17, 2015
Beautiful hotel, one manager was a bit rude, he seemed eager to get us out of the hotel lobby once we checked out but the rest of the staff was amazing, the doorman especially was an amazing help, great guy! hotel was located withing walking distance of the transit, and very comfortable rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2015
Great place and location. I will stay again when I am back in boston
5 out of 5
Recommended
for Couples
by A verified traveler from San Antonio, Texas

Boston -Vacation visit

Posted Jun 13, 2015
My husband and I were very pleased with Loews Boston Hotel. We were especially impressed with the staff and all personnel. They were so pleasant and helpful. Every request for assistance was met quickly and efficiently. The room, although, somewhat small, met our needs. We liked the modern décor which had obviously been upgraded somewhat recently. We would definitely stay at Loews again when in Boston.