Ratings based on 497 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Times at the Loews Boston

Posted Dec 15, 2014
Really enjoyed our stay at the Loews in Boston! The staff was very nice, our room was ready early. Beautiful room, and the bathroom was exceptionally nice! Very CLEAN, and even had a nice bathroom rug in front of the sink. Did find the lights a little confusing? You had to turn on a light switch at the front door first, before I could get the bathroom lights to go on? So in the middle of the night, that is a bit unkind to anyone else sleeping in the room. Very quiet hotel! The bar was marginal... It's in the bottom of the hotel, and didn't find it too appealing. Did not eat at the restaurant, but there is an epic steakhouse across the street!!! Would definitely stay there again, close to Newbury Street for shopping etc...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom United Kingdom

Lovely Hotel

Posted Dec 15, 2014
Pros: The staff were excellent and very friendly. The rooms are spotless and comfortable.
Cons: The restaurant doesn't open until 7 am, which is great for tourist, but for people there on business it would be nice if it could open at 6.30am.
Location: The hotel is within easy walking distance of most places, like the shopping mall and Newbury Street. You can even walk to Fenway Park.
We stayed at the Loews for 2 nights, and it was lovely. The staff couldn't do enough for you, from giving advice on where to go and even gave us a map and highlighted the best areas. The room was clean and very comfortable. Boston is a beautiful city and I would definitely come and stay this Hotel again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom DC

Comfortable, clean, prompt

Posted Dec 13, 2014
The bed was comfy, the room had everything I needed except for a mini fridge, which they delivered within 5 minutes and didn't charge me. The door men we're great about always getting the door for me. And the hotel is nicely decorated. Restaurant was also good. Overall great experience!
5 out of 5
Recommended
for Everyone
by A verified traveler

Smells delicious!

Posted Dec 12, 2014
Hotel is beautiful, bathrooms are fantastic, bed was comfortable and when you walk in...the hotel smells amazing. Loved it!
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location, friendly helpful staff

Posted Dec 11, 2014
Pros: Convenient location, friendly helpful staff
Convenient location, friendly helpful staff Convenient location, friendly helpful staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Good 4*

Posted Dec 8, 2014
Good 4* near transport links and shopping malls. Make sure you ask for a newly renovated room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
We had a great stay and will be back again. Staff was very helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Johannesburg

The BEST ever concierge; excellent location

Posted Dec 6, 2014
Excellent time .... Very well situated; staff very good; free delicious coffee in lounge; nice restaurant
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hoboken

Things made easy

Posted Nov 17, 2014
Pros: Very friendly helped us with a late checkout so we were able to go to Church .
Cons: Parking takes a long time and to get something out of the car takes a long time
Location: So easy to enjoy Boston Back Bay for Church and dinning we love Grill 23 one of the best steaks in Boston easy to public transportation and Mass Pike
Great staff from the curb to the check in and bags in the room . Wonderful location right where we wanted to be in Back Bay Boston .
Comment from Hotel Management
Dec 2, 2014 by Leslie, Hotel Management
Dear Joe, Thank you very much for providing feedback to the hotel! We are pleased to hear that staff were accommodating from the start of your trip, along with our central location being convenient for your trip. We hope to have the pleasure in welcoming you back in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel in Boston

Posted Nov 13, 2014
Hotel was very nice and clean. Staff was excellent. The rooms were very small for the price, and the gym was tiny with tired machines (very disappointing).
Comment from Hotel Management
Dec 2, 2014 by Leslie, Hotel Management
Thank you very much for providing feedback to the hotel. We are happy to hear your kind words regarding the staff, and the cleanliness of the hotel. We are in the process this week of updating and renovating our gym facility, as we understood that this was the next part of our renovation project. The gym facility will be complete this week. We hope to have the pleasure in welcoming you back with a brand new gym!