Ratings based on 679 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from torinto

Posted Jul 1, 2015
Awesome boutique hotel. Great location, comfy beds. Love the latte/ coffee/ hot chocolate machine in the sitting area
4 out of 5
Recommended
for Everyone
by A verified traveler from glasgow

Nice hotel but disappointing customer service

Posted Jul 1, 2015
Rooms very pleasant but no welcome at all when we checked in after our flight from London. No explanation of hotel facilities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jul 1, 2015
The location was great - easy to walk to anywhere we wanted to go in Boston. The hotel was very nice, and the staff was great.
5 out of 5
Recommended
for Couples
by A verified traveler from los angeles

Top notch service.

Posted Jun 30, 2015
Pros: Rooms super comfortable, bedding, pillows etc. very quiet.
Cons: A little store to purchase various sundries although there might have been one and we missed it?
Location: Great shopping and walking distance to Fenway Park.
They try very hard to please. No request beyond them.
5 out of 5
Recommended
for Families
by A verified traveler from Seattle, WA

Excellent Hotel and well located in Boston

Posted Jun 30, 2015
Pros: Location and service level.
Cons: They should extend the room services beyond the 11:00 pm.
Location: Great location for tourist. Hotel is located in the middle of all key attractions and place to visit.
Staff was top notch, in particular the reception and the concierge. They were amazing. They offered great meals and drinks at the restaurant and bar. We loved it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Jun 30, 2015
Pros: Location
Location: Close to everything
Wonderful experience, from checking to check out. Close to all the attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tuscaloosa, Al

Nice hotel and staff-nice area

Posted Jun 29, 2015
Very nice accommodations. Room was a little warm but staff was able to override the controls. Downstairs coffee area had cappuccino machine and very large TV. There was also a computer area with a printer for guests to use.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago IL

Good Location

Posted Jun 28, 2015
Very nice Hotel in a great location. Walking distance to Boston Common and Boylston street. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2015
Exceptionally friendly and helpful staff. Very convenient location.
5 out of 5
Recommended
for Everyone
by A verified traveler from north carolina

very nice hotel in great back bay location.

Posted Jun 27, 2015
Pros: Staff was very good ,, location excellent and food also… normally I do not dine at my hotel. I did in this case and food was very good
Cons: Cant think of anything needing to be improved
Location: Museums , shopping and food all within walking distance great location
Highly recomend this hotel. Staff were all very helpful and professional . Any questions I had they had the answers .. First time using this hotel. Plan on using Loews whenever it is available.