Ratings based on 697 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Fine for business travel

Posted Jul 24, 2015
good hotel for business stay: clean room, comfortable bed, "modern" black & grey decor. Not spacious, but perfectly fine for sleeping. Good size bathroom (although detailed in rather dated beige marble). Loews brand toiletries not very exciting, some limescale on shower head, but otherwise good. Very pet friendly (provided "welcome gift" upon arrival) NB fridge in room is "upon request". Food in restaurant mediocre. (Cooked well, but flavor pairings not well thought through)
5 out of 5
Recommended
for Everyone
by A verified traveler from Mèxico df

Hotel muy lindo, instalaciones nuevas, super cama,

Posted Jul 18, 2015
Pros: todo!,,,
Location: Una zona de restaurantes muy lindos y buena comida, centrico
cercano a muchas cosas interesantes, céntrico , a 25 minutos caminando de los parques y atracciones, zona de boutiques muy lindas
5 out of 5
Recommended
for Everyone
by A verified traveler

5 star hotel for a 3 star price..

Posted Jul 17, 2015
Pros: The hotel is a 5 star hotel for 3 star prices. This is the nicest hotel I have ever been to in the Boston area, or in any town.
Cons: Nothing.
Location: Awesome location...close to Northeastern U, great restaurants, and the light rail. The hotel is in a great neighborhood.
This is the nicest hotel I have been to in a very long time. The room was huge, the decor was immaculate and very beautiful. The bed was one of the most comfortable beds I have slept on in a very long time. The bathroom was luxurious, big, and had heated towel racks. The soaps and shampoo were very nice. I didn't want to leave my room because I was so comfy. There were robes in the closet, along with a safe and an ironing board. There was no mini bar with tons of little bottles of alcohol, which is great if you do not drink. The surrounding areas has a lot of really wonderful restaurants. I would definitely stay in this hotel every time I visit my child at Northeastern U.
4 out of 5
Recommended
for Everyone
by A verified traveler from grand rapids mi

Close to Boston Common and Copley Place

Posted Jul 14, 2015
This was my second visit to Loews Boston. After I checked in I found my toilet was not working. The engineer was sent to fix it. Was still broken and I requested a new room. I was moved immediately. Becca at the front desk was wonderful. She called to be sure second room was good. Staff is lovely. Front desk provided me a couple bandages for my blistered foot upon arrival. Very safe area. A couple blocks from Newbury st shopping. I will return with better walking shoes.
3 out of 5
Recommended
for Everyone
by A verified traveler

OK if traveling alone.

Posted Jul 14, 2015
Pros: Staff and location.
I'd stay again if I were traveling alone, but the room and bathroom were undersized for two guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Great Hotel, great location

Posted Jul 9, 2015
This was a fabulous hotel, very convenient location. ...within walking distance of all major attractions. The room was very clean and the bedding super comfortable! My husband was pleasantly surprised with how quiet the hotel was. Being our stay was over the July 4th holiday, the hotel was booked solid yet we never heard other guests opening/closing doors, talking in the hallways, etc. Would definitely make this our usual stay when in Boston again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel in great location

Posted Jul 6, 2015
Pros: The hotel is located in the Back Bay Area with great restaurants and shopping all within walking distance.
Cons: The air conditioning system is very noisy which is not good if you are a light sleeper
Hotel staff was very friendly and helpful at check-in. The lobby was a comfortable area to sit and enjoy the complimentary coffee service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ponte Vedra Beach

Great staff , great location , excellent food

Posted Jul 2, 2015
We really enjoyed our stay at the Lowes . Great coffee lounge , restaurant downstairs , warm and willing staff , great location
5 out of 5
Recommended
for Everyone
by A verified traveler from torinto

Posted Jul 1, 2015
Awesome boutique hotel. Great location, comfy beds. Love the latte/ coffee/ hot chocolate machine in the sitting area
4 out of 5
Recommended
for Everyone
by A verified traveler from glasgow

Nice hotel but disappointing customer service

Posted Jul 1, 2015
Rooms very pleasant but no welcome at all when we checked in after our flight from London. No explanation of hotel facilities.