Ratings based on 407 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Excellent location with the charm of a bygone era

Posted Oct 18, 2014
Pros: The location was superb for restaurants, theatre and most of all the museums on the mall.
My room was lovely and the bed extremely comfortable. The decor was particularly pleasing and reflected the style and comfort of a bygone era.
4 out of 5
Recommended
for Couples
by A verified traveler from UK

Perfect location

Posted Oct 17, 2014
Pros: staff were very good
Cons: Ability to get a decent room when we booked would be good
Location: Great with everything in easy walking distance
The room we were first given was small with no drawers to put clothes and very little space in which to move around It appeared that there were other good rooms at the same price. Why give us the small one? Choice for breakfast was poor
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Fun Time in Boston

Posted Oct 13, 2014
Stayed for a weekend to catch a concert and was pleasantly surprised by the friendliness of the staff. The location is close to shopping and food. A bit of a walk to the North End and many of the tourist attractions but if you like to stay in a quiet area and travel to the busy areas it's perfect. They offer complimentary tea in their sitting area and have a nice outdoor seating area in their bar/ restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kent, England

Excellent hotel in heart of Boston

Posted Oct 12, 2014
Great staff, very friendly and nothing was too much trouble for them. Comfy beds and lovely bathroom. Restaurant was very good. Concierge was very helpful. Nice touch to provide card & wine for my birthday. Just needed English breakfast tea in the room and would be 5 star review (only green tea in rooms).
3 out of 5
by A verified traveler

Good Location

Posted Oct 12, 2014
Hotel room was comfortable but staff could be somewhat improved.
3 out of 5
by A verified traveler from UK

Average hotel

Posted Oct 10, 2014
Pros: Friendly staff.
We booked this hotel due to the good reviews, however we found it very average. The room was dark and had a very noisy ventilation shaft outside the window. Location was a little away from shops and restaurants. Overall OK but nothing special.
5 out of 5
Recommended
for Everyone
by A verified traveler from MS

Jeter,s last stand

Posted Sep 30, 2014
Pros: location
Cons: water pressure
Location: Fenway,Grill 23,archetecture
great location, courteous staff, comfortable accomodations.
Comment from Hotel Management
Oct 3, 2014 by John M, Hotel Management
Dear Doug, We are pleased to hear that you enjoyed your stay, and that you were comfortable in the rooms and with the service. Thank you for feedback. We look forward to having the pleasure in welcoming you back. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great redo!

Posted Sep 29, 2014
Pros: the comfort of the rooms, very nice and helpful staff and great location
Location: In the middle of best shopping in town. one of the best steakhouse right across from the hotel.
The Loews Boston is now such a different and nicer hotel since all the rooms were redone. Very pleasing and comfortable place to stay in Boston and in a great location.
Comment from Hotel Management
Oct 3, 2014 by John M, Hotel Management
Dear Nique, Thank you very much for your feedback! We are pleased to hear that you were comfortable in our newly renovated guest rooms! We look forward to having the pleasure in welcoming you back. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin,tx

Unforgettable!

Posted Sep 28, 2014
Best hotel chain ever! If you want to feel like the only occupants at the hotel and get 5 star treatment and 3 star prices this is the place. I won't stay at any other hotel chain if I have to. I hate to call it a chain because it really shouldn't be in that category. It's amazing.
Comment from Hotel Management
Oct 3, 2014 by John M, Hotel Management
Dear Nick, Wow, what wonderful comments to receive! Thank you very much for your wonderful feedback. We are very happy to hear that we were able to exceed your expectations. We look forward to having the pleasure in welcoming you back. Best Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2014
Great staff, excellent location. Rooms could be a little bigger.
Comment from Hotel Management
Oct 2, 2014 by John M, Hotel Management
Hello, Thank you for your kind words regarding our staff. We also appreciate your feedback in regards to the room space. Please know that should you return back to the Loews Boston, we have many different types of rooms and we would be able to provide additional space to you. Best Regards,