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out of 32 reviews
“Excellent place to stay in downtown Boston”
These are actually suites, there is a galley kitchen, living room, and separate bedroom,, so you are getting a lot for your money. The hotel is right next to Quincy Market, the Aquarium, Government Center, and the North End (Boston's "Little Italy"). The views from our room on the 9th floor were incredible! Also, don't miss the chance to go up to the top floor and walk around the outside Observation Deck. Although the hotel doesn't have it's own restaurant, there are a multitude of dining choices very close by, and also bars and nightlife. The staff were extremely curteous. Since you are in the middle of downtown Boston, parking is either by valet or in nearby parking garages, but expect to pay at least $30/night for parking your car. However, you are close to 2 different subway lines, and the subways are reliable and easy to use.
“great hotel - great location in Boston”
great hotel - and location - would like to go back.
“Best Location in Boston - and we have been to many others!”
The building is beautiful, the location was stellar (a block and a half to both the Aquarium and Fanueil Hall, North End Italian dining very close and a T Stop in front!) rooms were large and immaculate, and instead of a late check-out, we had the option of having the valet put the bags into our car and have it ready for our later in the day departure. Continental breakfast was a little better than the standard, and done as an a la carte affair. The top floors should be experienced - great views on top, nice exercise area, game room (with the clock's inner workings on display, and a free laundry area) and a nice children's play area. The one complaint - common here - is the noise from the surrounding and very popular Irish pubs. The crowd is going to well past 2am, the surrounding buildings are all about 8 stories, and the sound reverberates in the "canyon" effect on lower floors (we were on 6.) A higher floor, or maybe a TV or radio left on would help cure that.
“Living like a president...”
What an amazing and historical building this is. All the years I lived in Boston and I never got to SEE the inside of the Custom House. The room we stayed in was solid marble with 20 foot ceilings. We felt like we were staying in the Lincoln Bedroom in the White House except THAT isn't solid marble. The hotel was exquisite. Such a lucky find for us.
“Waterfront-North End jewel!”
This historic hotel makes you realize the age of Boston, the magnificent materials (granite) that they have to build with in New England, and the proximity to the Waterfront and North End is perfect. A quick walk to the Italian North End for a worldly dinner in what feels like little Italy. Across from Long Wharf and the Aquarium and steps away from many of the ferry terminals that will take you to the cape. Stand in the lobby and look up at the rotunda or take a trip to the top floor viewing platform for a spectacular view of the Waterfront and downtown Boston. I have told all my Boston friends to recommend it to their friends and family so that they can go and enjoy meeting them there.
“Great location and large rooms”
Terrific location, attentive staff, large clean rooms. Kids love the observation deck and game room. There's no restaurant - so no room service - but, they have a continental breakfast buffet with made to order waffles. Tons of restaurants/places to eat in all directions. Fanuel Hall is one block away.
“Among Boston's Very Best!”
If you are a preservation enthusiast, experiencing the Marriott Boston Custom House Villas is a must. What care these folks have taken to preserve and restore this grand Boston landmark! The beautiful circular lobby and second floor balcony, the counting room cum drawing room, and the abundant architectural details are among the best examples of thoughtful spatial reuse in a city that extols historic revitalization. Kudos for this remarkable preservation, and more specifically, the quality and expanse of the "villa" concepts in the suites above! To describe them as first-rate, beautifully self-contained and utterly welcoming would be an understatement. Our villa's appointments, from lamps to sofas to linens, were tasteful and refined. All rooms were immaculate. Service and attention from Marriott staff was prompt, enthusiastic and gracious. Views from our villa included harbor and cityscapes, both unforgettable at night. The quiet luxury inside the Marriott was matched by blessed quiet in the surrounding environs during our stay. Concierge services were impeccable. For the cost, this venue is a remarkable value, within walking distance to all manner of historical, shopping, entertainment, museum and dining possibilities. But at vacation's end, we also remembered The Custom House Villas, where we slept and dined within one of the iconic pieces of America's past, now a monument of its own to the concept of "things-done-well!"
“Great Birthday Celebration”
This was a beautiful place. It is also a timeshare and the 4th floor is the highest a person can stay to without being with a timeshare. The staff, room, view was fantastic. It was close to everything. My Son and I felt like we were treated like Royality. I would highly recommend this place. There was only one downside. the noise level from the bar room below us.. Everything we wanted to see or do was within walking distance.. The bus stop was right across the street to go to Logan airport. Quincy Marketplace was right down the side alley. We were celebrating my son's 13th birthday. It was the BEST experience in a very long time.
“The best location in Boston!”
We had a wonderful anniversary weekend there. The suite was elegant New England, but the building is fascinating. It looks like a great place for families with the work-out area and games floor. The view from the 26th floor was spectacular, with planes leaving Logan airport and ships in the outer harbor. We were disappointed that there was no restaurant in the building, and continental breakfast included free coffee or tea, but charged for all other items. "The Black Rose" across the street had a great breakfast, and Fanueil Hall and Quincy Market were around the corner.
“Suite 2101 --- Fabulous!!!!”
Location, Location, Location! We stayed in Suite 2101. It had a beautiful view of the city. Spotlessly clean. More than enough room for parents and two teenage sons. Our only regret was staying only one night,