Ratings based on 1,030 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Ohio

Great Hotel

Posted Oct 21, 2014
Pros: Everything
The hotel was conventiently located in Downtown Boston and was a short cab ride from the airport. When I return to Boston on business I will be staying at Nine Zero.
3 out of 5
by A verified traveler from lexington, ky

Not what it used to be

Posted Oct 20, 2014
I will admit the timing is my fault! I chose to visit Boston on one of the busiest weekends of the year for family reasons. I chose this hotel because my usual haunts were booked out and it's location is excellent , and I had stayed here once ten years ago and it was fun. Well overall it was a bit of a let down. On the plus side the room service staff are courteous to a fault. On the negative side the room was very cramped with a broken bathroom door( I got stuck in there but managed to extricate myself from under the sliding door). The hotel no longer had a restaurant and the bar was very juvenile rather than 'hip' or whatever they may have been going for. Rubber ducks and magnetic alphabets? I don't think that demographic are old enough for cocktails! It's a fantastic location ready for refreshing . What was once fresh and new is tired and vastly overpriced. Back to Copley Square for me, at least I know what I am getting.
3 out of 5
by A verified traveler from CA

Cramped and Awkward

Posted Oct 19, 2014
Pros: Convenient to the "T."
Cons: They could start by training the staff to be more attentive.
The room was small and the bathroom poorly laid out. The bed was only so-so. No refrigerator and we had to hunt for the ice machine. Don't even think about parking in the area. Disappointing for the money.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sarasota, FL

Great hotel close to activities

Posted Oct 14, 2014
Pros: This hotel is in a great location in Boston. It is close to everything.
Location: The pub next door is quick and the food was good,
We stayed two nights at the Nine Zero hotel. The staff is very pleasant and helpful and the hotel is very nice. The decor is very modern and sharp.
Comment from Hotel Management
Oct 17, 2014 by Thomas, Hotel Management
Hello, I am glad you enjoyed our central location, décor and accommodating staff. Cheers, Thomas
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Great location, friendly and helpful staff

Posted Oct 7, 2014
Great location, friendly and helpful staff. Don't stay there if you have allergies to dogs
Comment from Hotel Management
Oct 13, 2014 by Thomas, Hotel Management
Hello Tom, I’m glad you enjoyed our central location, and accommodating staff. We do offer multiple pet-free floors. We hope to see you again soon, Thomas
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Perfect Boston Location

Posted Oct 6, 2014
Pros: Beautiful designed rooms, friendly helpful staff, loved the wine reception.
Location: Great location near Beacons Hill at edge of Boston Commons and financial district.
Excellent experience. Perfect location - short walk to Boston Commons, Beacon Hill, Fincial District, waterfront. Subway and trolley stops nearby.
Comment from Hotel Management
Oct 13, 2014 by Thomas, Hotel Management
Hello Eugene, I’m glad you enjoyed our décor, accommodating staff and evening wine offerings. It sounds like you made the most of our central location! We look forward to your next visit, Thomas
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location downtown.

Posted Sep 29, 2014
Pros: Location within walking district of major attractions and things to see.
Cons: The wall decor at the elevators is a little distracting.
Location: Historical sites right outside the hotel and within 1 mile radius.
Concierge and staff extremely helpful and available all the time.
Comment from Hotel Management
Oct 2, 2014 by Thomas, Hotel Management
Hello, I was pleased to note you enjoyed our central location and accommodating staff. We look forward to your next visit, Thomas
5 out of 5
Recommended
for Couples
by A verified traveler from Adelaide, South Australia

Ideally located for a first visit to Boston

Posted Sep 24, 2014
Pros: Comfy bed, quiet room, great bathroom, daily wine reception.
Cons: It was all good.
Location: The Boston Common is across the street, as is the old cemetery.
Nine Zero is a lovely, friendly Hotel on Tremont Street right at the start of the Freedom Trail. Nearby on Boyleston Street you can find good shopping and it is not too far to walk to the North End for an Italian meal. Staff are very friendly and accomodating.
Comment from Hotel Management
Sep 30, 2014 by Thomas, Hotel Management
Hello Carmel, I’m glad you enjoyed our central location, guest room, and accommodating staff. We hope to see you again soon, Thomas
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Fantastic hotel in Boston

Posted Sep 11, 2014
Pros: This is a beautiful hotel with some really nice features like the wine hour and the opportunity to go for a morning run with the hotel manager.
Location: Great location within walking distance of Boston common, the Freedom trail and plenty of restaurants.
My husband and I stayed at the Nine Zero for four nights in August/September 2014. We loved everything about this hotel. It is in a convenient location and is a sophisticated hotel with a few different features that set it apart from other hotels. After rushing around Washington DC and New York for two weeks, our stay in Boston was relaxing - and enhanced by this fantastic hotel. We had a beautiful and spacious corner suite. The staff were friendly and helpful.
Comment from Hotel Management
Sep 19, 2014 by Thomas, Hotel Management
Hello Anna, I enjoyed the opportunity to provide your husband with a brief tour of the city during our morning run. I was pleased to note you enjoyed our central location, amenities like our wine reception, and your accommodations. We hope to see you back someday, Thomas
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great location

Posted Sep 9, 2014
Enjoyed our stay in Boston. The hotel was clean and well appointed, staff was friendly and helpful. It is a perfect location for seeing the sites. Would definitely stay again.
Comment from Hotel Management
Sep 19, 2014 by Thomas, Hotel Management
Hi Sue, I’m glad you made the most of our central location and found our staff to be accommodating. We look forward to that next visit, Thomas