Ratings based on 1,010 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Fantastic hotel in Boston

Posted Sep 11, 2014
Pros: This is a beautiful hotel with some really nice features like the wine hour and the opportunity to go for a morning run with the hotel manager.
Location: Great location within walking distance of Boston common, the Freedom trail and plenty of restaurants.
My husband and I stayed at the Nine Zero for four nights in August/September 2014. We loved everything about this hotel. It is in a convenient location and is a sophisticated hotel with a few different features that set it apart from other hotels. After rushing around Washington DC and New York for two weeks, our stay in Boston was relaxing - and enhanced by this fantastic hotel. We had a beautiful and spacious corner suite. The staff were friendly and helpful.
Comment from Hotel Management
Sep 19, 2014 by Thomas, Hotel Management
Hello Anna, I enjoyed the opportunity to provide your husband with a brief tour of the city during our morning run. I was pleased to note you enjoyed our central location, amenities like our wine reception, and your accommodations. We hope to see you back someday, Thomas
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great location

Posted Sep 9, 2014
Enjoyed our stay in Boston. The hotel was clean and well appointed, staff was friendly and helpful. It is a perfect location for seeing the sites. Would definitely stay again.
Comment from Hotel Management
Sep 19, 2014 by Thomas, Hotel Management
Hi Sue, I’m glad you made the most of our central location and found our staff to be accommodating. We look forward to that next visit, Thomas
4 out of 5
Recommended
for Everyone
by A verified traveler

Located near Boston Common

Posted Aug 23, 2014
Pros: Location, warm welcome on arrival and rooms comfortable.
Cons: Tea/coffee making facilities provided as standard
Location: Near Boston Common which is where the Freedom Trail starts. 5 minute walk to Macy's Department store and other shops.
Hotel situated about 5 minutes walk from Boston Common where the Freedom Trail starts. There are also a few restaurants within a 10-15 minute walk. Room was clean and robes were provided as was an umbrella which was a nice touch, fortunately it did not rain during our stay. However, I would have expected tea/coffee making facilities in the room as standard instead of having to ask Reception to provide one. Great having free wine available for limited time in the early evening. Staff were helpful, polite and professional.
Comment from Hotel Management
Aug 26, 2014 by Thomas, Hotel Management
Hello, I’m pleased you enjoyed our central location, evening wine reception and the service provided by our staff. In addition to the complimentary coffee and tea we provided each morning in the lobby, we also have in-room coffee makers available upon request. We hope to see you again soon, Thomas
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great Central Location

Posted Aug 20, 2014
Pros: It's central location
If you want a hotel from which to see the sites, this is perfect. Centrally located, with very comfortable rooms to return to at the end of a foot slogging day! We didn't eat at the hotel, so cannot express an opinion on the food element, but the reception staff were very helpful.
Comment from Hotel Management
Aug 24, 2014 by Thomas, Hotel Management
Hello Hascombe, I'm glad you made the most of our central location and found our staff to be accommodating. We hope to see you again soon, Thomas
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenience and comfort!... Really!!

Posted Aug 20, 2014
Great stay...would do it again in a heartbeat! My husband is from the hospitality industry and he was even impressed.
Comment from Hotel Management
Aug 24, 2014 by Thomas, Hotel Management
Hello, Please thank your husband for the endorsement. Thanks, Thomas
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2014
Great hotel. They were extremely accommodating and went out of their way to make sure our stay was amazing.
Comment from Hotel Management
Aug 15, 2014 by Thomas, Hotel Management
Hello, I am pleased you found our staff to be very helpful with your requests and that you had a wonderful stay. We look forward to welcoming you back, Thomas
5 out of 5
Recommended
for Everyone
by A verified traveler from Franklin, MA

Aesthetically pleasing and perfect service.

Posted Jul 14, 2014
To start our trip, the two women at the from desk were very friendly and helpful. Without mention from either of us, they sent a complimentary bottle of champagne for my boyfriends birthday after seeing it was his birthday on his ID. The room was clean, modern and contained all things necessary in a hotel room. Multiple chairs, desk, ihome, iron, mini bar, stocked bathroom, wine key, room service through the night, etc. Later in the night, the woman from the front desk (that sent the champagne) found us a restaurant to eat at with an open table. Overall it was a great Boston hotel experience and we will absolutely go back and recommend it to our friends.
Comment from Hotel Management
Jul 17, 2014 by Thomas, Hotel Management
Hello Nicole, I’m thrilled that our Front Desk team picked up on your boyfriend’s birthday and sent up a champagne amenity. I’m glad you liked all the in-room amenities as well. We look forward to your next visit, Thomas
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Toronto, Canada

Posted Jul 14, 2014
Pros: Great location. Excellent service - super!
Cons: Nothing as far as I could tell.
Location: Downtown crossing (shopping), good proximity to financial district, very close to Boston Common.
Quick checkin and out. Friendly, quiet, very well located. Room had not much of a view but the room was very large and well appointed. Could not be happier - will return.
Comment from Hotel Management
Jul 17, 2014 by Thomas, Hotel Management
Hello Tara, I’m glad you enjoyed our central location, efficient and friendly service, and large room. We look forward to that return trip, Thomas
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2014
Great place and friendly staff. I would recommend staying here.
Comment from Hotel Management
Jul 16, 2014 by Thomas, Hotel Management
Hello, I'm glad you enjoyed your visit and found our staff to be accommodating. Regards, Thomas
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Modern springboard in oldest part of Boston

Posted Jul 10, 2014
Pros: In the centre of everything, yet within the sound of the Park Church bells, and with views over the treetops of the Common.
Cons: The decor is pitched somewhere between an up-market cocktail club and a young male executive's aspirational apartment. Not to everyone's taste.
Location: Walk the Freedom Trail, visit the King's Chapel and Burying Ground next door, wander over the cobbled streets of Beacon Hill.
We enjoyed three nights at Nine Zero--a friendly, sleek hotel on the Freedom Trail near Boston Common. Despite the snazzy city vibe, the staff were cheerful and helpful and the facilities excellent.
Comment from Hotel Management
Jul 15, 2014 by Thomas, Hotel Management
Hello Sarah, I’m glad you enjoyed our central location, friendly staff and well appointed accommodations. We look forward to welcoming you back, Thomas