Ratings based on 1,183 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Ludlow MA

Great Hotel

Posted Jan 13, 2015
Pros: The atmosphere was sophisticated. The hotel offers complimentary wine from 5-6 and coffee/tea in the morning.
Location: You are a short walk to the state building and the commons which has ice skating in the winter. You are also not far from theater district.
I loved the hotel, the room was a good size and the bed was super comfortable. The bathroom was very nice and the water pressure was impressive. The only thing I did not like was the feather pillows, too soft for my liking but the front desk was able to accommodate with foam pillows. I loved the complimentary items including wine hour and tea in the morning as well as the robes and yoga mat in the rooms.
Comment from Hotel Management
Jan 19, 2015 by Thomas, Hotel Management
Hello Lynn, I’m glad you enjoyed our amenities such as the morning coffee & tea, and our evening wine reception. I’m pleased you made the most of our central location and had a good night’s sleep. We look forward to welcoming you back, Thomas
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pembroke, Ontario, Canada

Hotel - centrally locates

Posted Jan 10, 2015
Wonderful hotel, centrally located. Hotel staff were welcoming and very helpful. Meals in the Highball lounge a little pricey however given your location you have many other choices. Highly recommend
Comment from Hotel Management
Jan 14, 2015 by Thomas, Hotel Management
Hi Peter & Lynn, I am glad you enjoyed our central location and friendly staff. See you again soon, Thomas
5 out of 5
Recommended
for Couples
by A verified travelerfrom Dublin

Great hotel for a honeymoon

Posted Jan 5, 2015
Pros: The staff, the cleanliness and the comfy bed!
Cons: Cannot think of one thing!
Location: Located close to the start of the Freedom Trail, Granary burial ground, Boston Common and only a short walk to Boston South Station.
Right from the beginning the staff were exceptional. The hotel is modern and clean and the atmosphere was great. The evening wine reception was fantastic and we used this time to chat to the hotel staff who were very helpful in recommending and booking restaurants for us. They really made it feel special for us on our honeymoon by having bubbly and strawberries ready for us on our arrival. The rooms were a good size and very clean. The bed was very comfortable and the shower was superb! The view from the 9th floor was brilliant looking out on the Massachusetts State House and the Granary burial ground. It is located very close to the start of the Freedom Trail and a convenient "T" station.
Comment from Hotel Management
Jan 8, 2015 by Thomas, Hotel Management
Hello Kieran & Rach, I am pleased to note you enjoyed our central location for seeing the main attractions, and enjoyed the service provided by our staff, as well as our modern décor. We look forward to the opportunity to welcome you back, Thomas
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Posted Jan 5, 2015
Cons: Room service is a bit of a ripoff. $29 for Continental breakfast??? Then again, it's no different from comparable hotels.
I was in Boston for a conference, coming back from a trip to Europe, and really busy overall. The Nine Zero hotel delivered on the three most important features for me---quiet, comfort, and location. My room was tastefully appointed, the staff was helpful, and the free WiFi actually worked, but most of all I had two nights of wonderfully restoring sleep. Just what I needed.
Comment from Hotel Management
Jan 8, 2015 by Thomas, Hotel Management
Hello Marciano, I am glad you were able to recharge your batteries, and found our staff to be accommodating. We offer breakfast in our restaurant as well. We look forward to welcoming you back, Thomas
4 out of 5
Recommended
for Everyone
by A verified travelerfrom phoenix

I love this hotel

Posted Jan 5, 2015
I really love this hotel except the heat is not working well...all others are perfect
Comment from Hotel Management
Jan 8, 2015 by Thomas, Hotel Management
Hello Benny, I am sorry you had trouble with your guest room heat and hope we had the opportunity to address it. I'm glad you enjoyed the other aspects of your visit. Regards, Thomas
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Great Hotel - but not super spacious

Posted Jan 4, 2015
Pros: The hotel was great especially the staff!
Cons: Cost of parking was steep!
Location: Close to the T, and easy to get a cab. We used Uber quite a bit to make it more relaxing than being cramped in the back of the cab.
The hotel is located in a prime location for those who want to be in the mix of things. Overall the facilities are great, and the staff are awesome. The only thing I wish was different was the size of the rooms. The room we received was quiet but so tiny! not much space to walk around, it wasn't the end of the world since we just used it to sleep and such. They were so good with our dog too, they had a bed and food bowls ready for our dog. Overall happy - but if you plan on spending a great deal of time in your room be prepared for cramped quarters.
Comment from Hotel Management
Jan 8, 2015 by Thomas, Hotel Management
Hello Jason, I am glad you enjoyed our central location and the service provided by our staff, such as setting everything up for your dog. We certainly do have varying guest room sizes available at different price points. We look forward to your next visit, Thomas
5 out of 5
Recommended
for Everyone
by A verified travelerfrom H.

Nice Hotel, close to everything!

Posted Jan 4, 2015
I stayed at the Nine Zero Hotel this past weekend for my birthday and it was a great experience. Great staff and nice rooms. It was my birthday so staff brought me some beers and nuts as a complimentary gift which I thought was very nice, can't say other hotels have done that for me before!
Comment from Hotel Management
Jan 8, 2015 by Thomas, Hotel Management
Hello Javan, Happy Birthday and thanks for spending it with us. I’m glad you enjoyed your welcome amenity and our accommodating staff. We hope to see you again soon, Thomas
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, Florida

Nice Hotel, near all historic areas

Posted Jan 4, 2015
Pros: This hotel had it's unique characters. Every morning there was delicious comp coffee, infused fruit water all day, mid afternoon they would do more...
Location: Location was great! Everything was walking distance.
We had an amazing time. The hotel was nice and comfortable and we were in the middle of everything. We would definitely return.
Comment from Hotel Management
Jan 8, 2015 by Thomas, Hotel Management
Hello lli, I am glad you enjoyed our complimentary lobby beverages, and our ideal location. We look forward to welcoming you back, Thomas
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Wonderful Location

Posted Dec 29, 2014
We stayed just 1 night at Nine Zero and had a wonderful stay. The room was modern, updated and clean. The bed was very comfortable. The Highball Lounge (hotel bar) was also very nice - definitely recommend a visit!
Comment from Hotel Management
Jan 3, 2015 by Thomas, Hotel Management
Hello Brittany, I am pleased to note you enjoyed your accommodations and your experience in our Highball Lounge. We hope to see you again soon, Thomas
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2014
Cons: only two treadmills in the workout room
It's a nice, is somewhat spartan hotel. Bed and shower are great. The rest is fine. Staff were very friendly, helpful.
Comment from Hotel Management
Dec 24, 2014 by Thomas, Hotel Management
Hello, I'm glad you enjoyed your guest room and found our staff to be accommodating. We hope to see you again soon, Thomas