Ratings based on 179 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Chile

Súper expensive and old on what they offer

Posted May 19, 2015
Don't worth it, is a very old hotel extremely basic and the room is not divided as usual on the residence inn
Comment from Hotel Management
May 27, 2015 by John Wilmoth, General Manager, Hotel Management
Dear julio, I was disappointed to read your review and learn that you did not enjoy your stay. The Hotel was completely renovated last year, and we just completed the corridor renovation this past February. I understand that you may have received a Studio Suite, which offers the open floor plan for the living and sleeping areas. We do offer the One and Two Bedroom suites, and perhaps on a return visit you could join us in a different room type. Thanks again for choosing our Hotel, and I hope to see you back on a return visit soon. Kind regards,
5 out of 5
Recommended
for Families
by Nihinlola

This traveler left a rating score only Posted Apr 30, 2015 on Hotels
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Overall great and meeting space.

Posted Apr 15, 2015 on Hotels
Very happy with my stay. Breakfast was good. Room was clean. Good neighborhood with lots to do in walking distance and easy access to public transportation. Also rented a meeting room at this hotel and was pleased with the service and pricing.
5 out of 5
Recommended
for Business Travelers
by Bruce from Bethlehem, NY

Pleasant stay in Cambridge

Posted Apr 15, 2015 on Hotels
Excellent, wee-kept room, good breakfast and happy hour food, hotel staff was friendly and professional....all in all a great stay
Comment from Hotel Management
Jul 18, 2015 by John, Hotel Management
Bruce, Thank you for letting us know about your stay. I'm very pleased to hear that the room, breakfast, and evening social were all enjoyable. I will be sure to share with the staff at our next all associate meeting. Kind regards, John Wilmoth General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 14, 2015 on Hotels
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Apr 14, 2015 on Hotels
5 out of 5
Recommended
for Families
by A verified traveler from New York

Our Stay in Beautiful Boston

Posted Apr 13, 2015
Pros: Cleanliness of the rooms and dining area
Cons: nothing
Location: As we were only there overnight to see the show, we really didn't get a chance to explore the area.
My family and I were there to see Celtic Thunder at the Orpheum Theater and stayed overnight at this hotel. We were made to feel very welcome and the room was everything Expedia said it would be. The staff was very helpful when we asked about how to get to the theater. Check in and check out were very easy. We would definitely go back again.
Comment from Hotel Management
Apr 16, 2015 by John Wilmoth, General Manager, Hotel Management
Dear Laureen, Thank you for choosing us recently when you came to visit the Orpheum Theater. I hope that you enjoyed the show as much as the Hotel, as that theater is quite spectacular. I will be sure to share your comments with the team. Perhaps next time you return you will have a chance to explore our great city.
5 out of 5
Recommended
for Couples
by SERGIO ANTONIO from Medellin

Excelente lugar para conocer un poco de Boston

Posted Apr 9, 2015 on Hotels
El hotel esta ubicado a escasas 2 cuadras del metro, el cual conecta a Boston y Cambridge. La zona es tranquila muy cerca al MIT, y tiene varios restaurantes y bares. El Hotel tiene muy buenas comodidades. Las personas de la recepción fueron muy amables y atendieron nuestros requerimientos a cabalidad. Cuando nos registramos nos dieron una habitación que tenía un fuerte olor a comida, le comentamos esto al hotel, el recepcionista subió en el acto y nos dieron otra habitación en menos de 5 minutos. La habitación es amplia, con buena iluminación natural, cocineta con todo lo básico para preparar el almuerzo o comida si se desea. El lugar del desayuno queda contiguo al hall de entrada con amplias ventanas a la calle y la comida es muy variada y de excelente calidad. De nuestra estancia en EEUU podría decir que el lugar cumplió con nuestras expectativas. Si vuelvo a Massachusetts no dudaría en hospedarme.
Comment from Hotel Management
Jun 20, 2015 by John, Hotel Management
Dear Sergio Antonio, Thank you for choosing our Hotel when you visited the area recently. I would like to apologize for any inconvenience caused by the first room you received having a strong food odor. I am glad that our staff was able to quickly remedy the situation with a new room. Your comments and feedback are very welcome, and I hope that on a return trip to Boston, you will consider visiting us again.
5 out of 5
Recommended
for Families
by Peter from Tribeca

Great stay overall

Posted Apr 7, 2015 on Hotels
The room was spacious. The breakfasts were more than adequate. The service people were all friendly and charming. There isn't much in the neighborhood aside from MIT.
Comment from Hotel Management
Jun 20, 2015 by John, Hotel Management
Dear Peter, Thank you for taking the time to rate your visit at our Hotel recently. I appreciate the nice comments about the room, breakfast and the staff. They will enjoy reading your post, as they all take great pride in trying to create a memorable visit for our guests. If your travels bring you back to the area, perhaps you will have time to explore our city, as the subway is just a block away and provides great access to the sites downtown.
5 out of 5
Recommended
for Everyone
by A verified traveler from new brunswick canada

Weekend in Boston

Posted Apr 6, 2015
Great room. Spacious. Good breakfast. Right on red line of subway which brings you downtown in minutes. Close to MIT and Harvard.
Comment from Hotel Management
Apr 16, 2015 by John Wilmoth, General Manager, Hotel Management
Dear mj, Thank you for taking the time to tell us about your weekend in Boston. I will be sure to share your great feedback about the room and breakfast with our team. It sounds like you made great use of the "T" subway system to enjoy your time here. I hope to see you back during your next visit.