Ratings based on 1,428 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scranton, PA

Luxury hotel with personable staff

Posted Dec 16, 2014
Clean rooms. Nice balcony view. Great location in city. Couldn't have asked for a better hotel!
2 out of 5
by A verified travelerfrom Chicago

Disappointed

Posted Dec 15, 2014
Pros: Rooms were decent.
Cons: Service and lack of customer orientation.
Was disappointed with late check-in rules, which won't allow you into your room until 4:00. Very inconvenient and later than most other hotels. Check out is 11:00, which is earlier than most hotels. Also, the lobby is very uninviting. Really no bar or place to hang out and have a drink with friends. And location was just a bit off the main fun of Back Bay. Overall, I'd rather pay more and stay in a nicer place with better amenities, rules that accomodate rather than inconvenience the guests, and is better located. Also, ordered room service and friend got violently ill (I didn't eat, thank goodness). Overall, a very disappointing experience and glad I only stayed one night. On way out of town, stayed in different hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maniwaki, qc

Great place!

Posted Dec 15, 2014
Great place, in the heart of the Back Bay. Beds are very comfortable. The place is beautiful and clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

All-round fantastic stay

Posted Dec 15, 2014
We received a very good price to stay at this hotel. We were very pleasantly surprised with the spacious rooms, friendly service and modern decor. Small touches made it a memorable stay- for example a pillow menu! The position is also superb- close to a subway and both south and back bay stations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Dec 14, 2014
Very nice motel close to things we wanted to see.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oregon

Nice hotel close to many things!

Posted Dec 13, 2014
Pros: Love that there was comfy blankets and shampoo/conditioner/body wash in the shower
Location: Super close to the "T" which is train, super close to Public garden, Original Cheers, Quincy market.
Hotel was really nice. Very up to date and in a good location in regards to the city
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Haven, CT

Nice hotel, not sure why it's VIP

Posted Dec 12, 2014
Pros: Location, view of city
Cons: If it's going to be listed as a VIP hotel, at least make it worth it.
Location: Boston common is a block away. Plenty of restaurants and shopping in the area. Really within a mile walk of just about all major attractions in Boston
The hotel itself was nice. Good location, friendly staff, clean rooms. I'm just not sure why it was listed as a VIP hotel. Generally, when I book a VIP hotel, I get bonuses such as free parking, drink coupons for the bar, complimentary room upgrade. The only bonus I got at this hotel was a plate of 2 bruised apples and 2 pears delivered to my room. I then came to find out that the fruit was readily available for free to all hotel guests from a fruit bowl in the lobby.
5 out of 5
Recommended
for Everyone
by A verified traveler

New, Clean and Nice

Posted Dec 12, 2014
The rooms were very clean, spacious updated. Staff was nice and friendly. I'd stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Modern hotel in downtown Boston.

Posted Dec 11, 2014
Our experience was awesome, we love modern architecture and the city, so the hotel was perfect for us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Absolutely fantastic !!

Posted Dec 10, 2014
Pros: Everything !
Location: We were going to a show at the Wang Theater and it was a short walk down the street and around the corner. Many restaurants to choose from.
Beautifully decorated hotel ! The glass of champagne upon arrival was completely unexpected and delicious !! The bed was very comfortable ! Would definitely stay there again !