Ratings based on 2,268 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Honolulu, HI

Convenient location

Posted Nov 25, 2014
Bathroom is tiny but functional could be modernized. Furniture needs to be updated. Helpful staff.
5 out of 5
Recommended
for Students
by A verified travelerfrom CA

Great Convention Hotel

Posted Nov 25, 2014
Pros: Location was ideal for my meetings in the Haynes Convention Center
Cons: Hotel shuttle service to the airport.
Location: Location provided easy access to Boston's historical sites and shopping.
Hotel staff was ready to provide check in services for 200 people checking in on the same day. Registration lines moved quickly. I was given a room two hours before the official check in time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location location location!

Posted Nov 25, 2014
Convenient location next to everything.... Friendly staff and excellent value...
3 out of 5
Recommended
for Everyone
by A verified traveler

Horrible view

Posted Nov 24, 2014
Pros: location
Cons: elevators
The hotel has a great location, vibrant bar and curtious hotel staff. Our room, on the 5th floor, was small but very clean. It overlooked a brick wall and a roof. The elevators are terrible in the north wing of the hotel. We had reserved 2 rooms, were told that our kids would be close to us but they were put in the other tower. Not super practical.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2014
This hotel is a great hotel overall. Staff were friendly and hotel was very clean.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Carolina

We had a great time in Boston.

Posted Nov 1, 2014
We loved the Sheraton. It is located just a block from Berklee School of Music. It is also connected to a fabulous indoor mall with great shopping and some fabulous restaurants. We had some inconsiderate neighbors and security took care of it immediately. We plan to visit again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2014
Pros: Location, exercise facilities
Cons: The wireless internet connection was close to $10.00 a day, what a rip-off. Luckily the staff gives you advice on how to avoid the charges.
Great hotel and excellent location -close to major attractions.
2 out of 5
by A verified travelerfrom MS

lacking….

Posted Oct 27, 2014
Pros: Lobby, staff and conference facilities.
Cons: ROOMS! For this price, at least offer a few amenities such as free wifi. Also make sure the rooms are in working order.
Location: Very convenient location to airport, shopping, parks.
At almost $400/ night, the rooms were small and the AC inadequate. The sink and tub were very slow to drain. The bathroom door jammed repeatedly making it impossible to escape without outside assistance. The wifi was expensive and there was no mini fridge. Must say that the conference rooms , staff and lobby were lovely. I may return for another meeting at this hotel but will most likely stay at another hotel.
3 out of 5
by A verified travelerfrom LA

Can't say it's four star hotel

Posted Oct 22, 2014
Hotel restaurant has poor food. Only advantage to stay here will be the skywalk to the convention center and the mall.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel

Posted Oct 20, 2014
That about explains it. Just got back from a Hilton before my stay here and I will never book with Hilton again.