Ratings based on 2,215 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from MA

40th friends reunion.

Posted Sep 29, 2014
Pros: Cleaness
Cons: More towels in the rooms
Location: Great shopping and eating
Got together with friends from high school. 3 flew in from PA area. We enjoyed out time in Boston and thought the Sheraton was the perfect place to stay. Right in the middle of everything. We will be back next year.
3 out of 5
by A verified traveler

Poor management

Posted Sep 29, 2014
The staff are not friendly except for 3 who were nice . You book a room with specific facilities and pay for it and you are surprised with different facilties and lower than what you paid for.
3 out of 5
by A verified traveler

My stay at Sheraton Boston Downtown

Posted Sep 28, 2014
Pros: Location
Cons: Bathroom cleaniness
Cleanliness needs to be improved, for example, wine glasses set outside in the hallway for several days without pickup. Also, the bathroom had a dusty/dirty vent, water rings from a drink left on the bathroom counter, the hooks that hold the shower curtain were rusty, toliet seat broken and various stains found through the bathroom and doors. For the expense of this hotel the cleaniness should be top notch. Also, a refrig should be in the room. Having to pay extra for a refrig in the room was unacceptable! Otherwise, great location and staff very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location near Fenway Park

Posted Sep 23, 2014
Short walk to Fenway... Great location. Staff was excellent, room was spacious and clean. Will absolutely be staying there again!
5 out of 5
Recommended
for Everyone
by A verified traveler from St Louis, MO

Nice hotel in the hub of Boston

Posted Sep 13, 2014
Pros: We were easily able to walk to many interesting destinations.
Cons: Hotel shuttle.
Location: Hyanes Center with endless indoor shopping and dining opportunities, car rental availability, metro, bookstore.
My experience at the Sheraton Boston, 39 Dalton was excellent. The Sheraton Boston at Hyanes Center is not only well-located in a clean friendly environment but offers great amenities. The restaurant was very good - reasonable prices and great service. The rooms were well maintained throughout our stay. Overall, we had a very pleasant stay and would not hesitate to return for future vacations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Redding, CA

Fantastic Hotel

Posted Sep 11, 2014
Pros: Large comfortable lobby/common area.
Location: Very close to Fenway Park, the primary reason for our stay.
Beautiful hotel with large, comfortable lobby. Room was immaculate with spectacular view of the city from the 26th floor.
4 out of 5
Recommended
for Everyone
by A verified traveler

This was a very nice hotel. Very close to Fenway.

Posted Sep 11, 2014
This was a quick trip for my family, but we loved the hotel and sightseeing around the surrounding area. We enjoyed watching the Boston Red Sox game while in town.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, ON, Canada

Close to downtown and Fenway Park

Posted Sep 9, 2014
Great hotel, close to downtown core and Fenway Park. All staff we dealt with we're amazing and we wanted for nothing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2014
Great room, clean, spacious and super comfortable bed. Didn't use pool but they have one. Nice dining room in down stairs lobby area.
4 out of 5
Recommended
for Everyone
by A verified traveler from miami

Great Hotel

Posted Sep 8, 2014
The hotel was great very centrally located and connected to beautiful mall with everything you might need. Tours pick up from right outside the entrance. Only negative is size of the bathroom. Wish it would have been a little bigger.