Ratings based on 1,501 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic and close to everything

Posted Mar 2, 2015
You will not find a better location, with as elegant a room in Boston. Very nice staff. On top of everything from historic sites to shopping. Rooms are not the usual cookie cutter designs. Bathroom was a bit small but the land is so valuable I wan't surprised. The room size was actually larger than I expected. 24 hour room service. Great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautifully located across from the Boston Gardens

Posted Mar 1, 2015
Staying at the Taj made the trip to Boston much more memorable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Mar 1, 2015
Pros: Great location, spacious, stunning view!
Been living in Cambridge for six months, planned an escape night to downtown Boston, amazing experience in Taj!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Newyon MA

Very nice, but...

Posted Feb 24, 2015
The room was lovely. The bed was luxurious -- crispy sheets, fluffy pillows and blankets. Very good turn down service. But there was no coffee/tea maker in the room. The Cafe food was not great, especially for the price
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Feb 24, 2015
Excellent experience, great hotel staff and spacious, comfortable room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous hotel right in the middle of everything

Posted Feb 23, 2015
Pros: Everything
Location: So close to everything - directly across from the Common and park, shopping, theater, everything
Always a lovely stay here with the best rooms - very comfortable bed and pillows, bathrobes, slippers, Molton Brown bathroom products. It is a top notch hotel. Breakfast in the morning is glorious.
5 out of 5
Recommended
for Couples
by A verified travelerfrom boston

A favorite

Posted Feb 17, 2015
Pros: Everything
Location: Close enough to walk to dinner and the theater
An annual favorite around the time of year. While the bathroom of our Kingbed room was smaller than expected, everything else about our stay was delightful. We will return again to be sure.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom H

Love the taj

Posted Feb 17, 2015
I have stayed at this hotel at least seven times. It is in a great location which makes you close to shopping and great restaurants. The staff is friendly and so accommodating. I do think the hotel is in need of a face lift. I will definitely stay there again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Gilford, NH

Best in Boston

Posted Feb 16, 2015
Pros: In a word, it is the staff. Top to bottom, professionalism. This is not to take away from the great location, and the sense of old world charm.
Cons: Nothing.
Location: We were there for the theater. It is an easy walk across the Common. But this is the absolute center for all activities.
The 'Taj cannot be topped. You are treated like royalty when greeted by the Doorman, by everyone in between, and by the Doorman when you leave. This is not completely taught professionalism -- it is something that comes naturally to people who are obviously carefully vetted before stepping into active employment. Example: Our Bellman took the time to fully acquaint us with the facilities in our room, then tactfully inquired as to the reason for our visit. That led to a series of suggestions and positive offerings. There is an air of gentility, manners and politeness that characterized each contact we had with various members of the staff. Additionally, we were there during a blizzard. Yet the hotel operated just like it was any other day. If you are seeking the absolute best in Boston accomodations, this is the spot. I've been to the others.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom miami

Elegant

Posted Feb 14, 2015
Nice weekend and stay. Perfect location. A classic hotel but need one update.