Ratings based on 1,316 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Well located, very clean and comfortable

Posted Nov 19, 2014
Pros: Nice beds, nice TV, relatively large rooms
Cons: Wifi Check in staff Noise isolation
Location: Theater district is 5 to 10 minutes walk Around are mainly high-standard fashion and jewellery stores... no groceries or mcdo arounds (>10 min walk)
Good overall stay. Well located in Bostion, although there are much more activities and restaurants in the Theater disctrict. Clean and large rooms. Wifi REALLY poor, often not working or slow. wired connection was better or wifi after 1am until 6am Walls are thin, you hear neighbors. Check-in staff did not make any specific effort to make us feel welcome...
4 out of 5
Recommended
for Everyone
by A verified travelerfrom edmonton alberta

Don't eat in the bar

Posted Nov 19, 2014
Pros: Doormen were the best
Cons: Food. Difficulty with door key
Location: Best location if you like tourist activities
Great location. Clean room. Don't eat in the bar. Food was cold. Service poor. Staff not interested in hearing there was a problem. Recommend booking the hotel but there are much better places to eat. Lovely doormen.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
Overall great experience. Hotel was very responsive with my handicapped brother. Hotel was very convenient to restaurants and transportation.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Port St Lucie, FL 34953

Great Hotel!

Posted Nov 10, 2014
Everything was great! The only issue we had was that our shower faucet wouldn't work correctly. The front desk solved the issue quickly and comped our breakfast up to $100. I'd gladly visit this hotel again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Great Stay

Posted Nov 8, 2014
Pros: It was beautiful, clean, comfortable and the staff extremely friendly.
Cons: Have a coffee maker in the room
Location: The Taj is just across the street from the Public Garden and Boston Common. It is close to the Freedom Trail, lots of delicious restaurants & the T.
The hotel was in the perfect location for our tourist vacation and feet away from the T. The hotel staff were extremely friendly and efficient. Our neighbors were noisy and the hotel staff was able to quite them and gave us chocolate covered strawberries as an apology. Our stay was clean, comfortable and quite (after just one phone call). We could not have been happier with our stay at the Taj Boston, unless they had a coffee machine in the room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Boston Taj beside Boston Common

Posted Nov 5, 2014
Pros: breakfast and staff
Location: very central to every thing
made very welcome by all staff from start to finish,room lovely and spotless,treated like royality
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Excellent

Posted Oct 28, 2014
Pros: everything
Cons: nothing
Location: great
it was excellent - everything we expected Really good
5 out of 5
Recommended
for Everyone
by A verified travelerfrom adelaide

Wonderful 2 nights stay

Posted Oct 26, 2014
3 female travellers in the deluxe suit. Very spacious room with water bottle replenishment every night. Very well equipped gym and the serene surrounding with the public garden right infront of it. Delightful stay and will definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Outstanding

Posted Oct 15, 2014
Pros: Classic UNDERSTATED luxury
Cons: don't change a thing
Location: Perfect location.
One of the finest hotels in the US. The concierge is outstanding. The ambiance is classic. Rose petals on the bed for turndown service. Very romantic.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Excellent hotel, excellent location!

Posted Oct 14, 2014
You walk out of the front of the hotel and you are across the street from the Public Gardens. Walk out the side entrance and you are on Newbury Street. Hard to find a better location. And if you stay in the hotel you will be well taken care of by the attentive, caring, knowledgeable staff. We will be returning to the Taj next time we are in Boston!