Ratings based on 9,145 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Comfortable hotel in downtown Boston

Posted Sep 16, 2014
Pros: as above
Cons: as above
Location: as above, on top of being (the hotel) closed to many restaurants and the Boston Gardens Park
Excellent hotel to stay when you are attending a meeting in downtown Boston. Convenient distance from the Convention Center, Copley Plaza and shopping centers. Two important observations about things that could be improved: 1) I had to call for a refrigerator to be brought in to the room (most hotels nowdays do have a refrigerator already in the room); 2) the sink in the bathroom was draining water poorly and slowly. Otherwise, excellent hotel to stay and very comfortable. Breakfast buffet was excellent. Very courteous staff.
4 out of 5
Recommended
for Couples
by A verified traveler

Hotel was close to the downtown

Posted Sep 15, 2014
Pros: The age and history of the hotel.
Cons: The room sizes are small and what is considered a queen sizes bed is actually a double
Location: Close to lots of shopping and bars and pubs
Rooms were small, but the staff was helpful. The location of the hotel is ideal for everything. It close to the downton and for any basketball, baseball and hockey fans its not hard to get to a game.
4 out of 5
Recommended
for Families
by A verified traveler

nice

Posted Sep 14, 2014
Pros: lobby very nice ,central location, staff very nice ,very clean
Cons: valley parking. the rooms were very small
Location: lots of shopping, bars , sightseeing ,park was near by
expedia mess up reservation had to book another room than had to send expedia conformation number before they would reimburse money for room. cost me lot of money on cell phone bill. the rooms were very small.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Solid

Posted Sep 14, 2014
Did everything that it needed to as as hotel. Paying additional for wfi was antiquated. Good size room in nice location.
3 out of 5
by A verified traveler from blyth, uk

Nice hotel looking tired

Posted Sep 13, 2014
Not sure if it because I book through Expedia but I always get a small room tucked away with a lousy or no view. Paid for an upgrade which was better but hotel needs a refresh.
4 out of 5
Recommended
for Everyone
by A verified traveler from Southern California

Great location. Historic building.

Posted Sep 12, 2014
Beautiful old hotel. Rooms reflect that the hotel is historic, but the room was well appointed, comfortable and stylish. The air conditioner was loud and the bathroom decor out of date, but clean and functional.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2014
Good. Excellent location for restaurants, Boston Common, and Copley Square.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2014
Pros: Location and luxury accomodations.
It was a beautiful old building located right in the heart of the city.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to everything

Posted Sep 6, 2014
Staff, hotel, facilities all nice. Hotel a little dated but was ok with me.
5 out of 5
Recommended
for Everyone
by A verified traveler from London & Maine

In the center of Boston

Posted Sep 3, 2014
Pros: Price, location, room size and comfort, wifi in lobby, staff.
Cons: Larger restaurant/bar downstairs. Often difficult to find a table.
Location: You're in the center of Boston and you can walk anywhere from there, including Beacon Hill, North End, Back Bay, Quincy Market.
One block away from the Public a Garden and Arlington T stop, this hotel is convenient and, fir Boston, relatively inexpensive. You can walk anywhere from there. Nice rooms, old fashioned but extremely clean bathrooms, and helpful staff. Free, and fast, wifi in the lobby. I stay there whenever I'm in Boston.