Ratings based on 9,453 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Nov 20, 2014
About my recent stay at the Boston Park Plaza, I want to say that was a very good experience, this is my second time in this hotel, the first one was en 1992, and the hotel's quality continues being excelent.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Location perfect in the city

Posted Nov 17, 2014
We stayed just the one night and would most definitely stay again staff were excellent the only problem with the room the toilet is way to close to the bath tub and little space
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Horseheads, NY

Charming hotel in the city with friendly staff.

Posted Nov 16, 2014
The staff was welcoming, furnishings are beautiful, and the location is great for Newberry shopping or to stay in a nice family-friendly part of the city.
2 out of 5
by A verified traveler

Posted Nov 16, 2014
The room was dusty, there was a mouse trap in it, and the heater was not working. And this was the room the upgraded me to. The first room was a shoe box with no bathtub and a dirty shower dish. This hotel should definitively cut the room price in half until they really put work in upgrading the old rooms. Extremely old hotel. I would not recommend it except for the location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom t

Posted Nov 16, 2014
Old school charm with all the comforts of home. Great experience and I cannot wait to see the renovation.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Nov 15, 2014
Hotel is nice and in a good location. A lot going on in the area. Concierge was a flake and sent us to a closed resturant for breakfast.
3 out of 5
by A verified traveler

Posted Nov 15, 2014
Tiny rooms, in the middle of remodel and needs it. shower is miniature. 2 people could not have shared this room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Nov 14, 2014
Pros: Location, ease to get to. Use nearby parking facilities and park yourself.
Cons: Modernize EVERYTHING! AC/heating. And since sleeping is hard given room temp, at least provide comfortable pillows; worst I've ever had.
Location: Celtics game
Very dated. Worst AC/Heating system ever, could only bring down to 64 degrees per thermostat. Felt more like 74 at best. Concerige (sp?) almost rude and put out that you'd be bothering him. Not in the least helpful, actually gave direction to use outbound train when really needed inbound. Breakfast buffet quality of about $9.00, far less than the $25 it actually cost. Bottom line, adequate for short stay, which was case and great location.
3 out of 5
by A verified travelerfrom K

Small, small, small

Posted Nov 14, 2014
Just to small for comfort! Just to small fir my comfort! To small, to small, to small.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom W.

Great Trip!

Posted Nov 11, 2014
Absolutely loved this place. The staff was very helpful and the location of the hotel was perfect.
Comment from Hotel Management
Nov 21, 2014 by ExecutiveTeam, Hotel Management
Thank you for your feedback. Looking forward to welcoming you back again soon!
Comment from Hotel Management
Nov 21, 2014 by ExecutiveTeam, Hotel Management
Thank you for your feedback; we greatly appreciate your comments. Looking forward to welcoming you back again soon!