Ratings based on 8,365 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted Apr 18, 2014
The hotel location was great, but they don't offer all the tv channels that they say and the wifi wasn't free in the rooms.
1 out of 5
by chris from virginia

hard to check in at this hotel, no bell help,

Posted Apr 18, 2014
Pros: location was ok, but just.
Cons: help with luggage at curb. friendly staff. control of the check in crowd so the butting in line all over the room is stopped.
Location: close to the boston commons and some good restaurants
crowded. no bell help. no parking while unloading. no valet parking. hostile staff. check in counter an uncontrolled mess. chaos. refused to allow my wife and daughter to check in while I tried to find a parking garage.
2 out of 5
by A verified traveler

Old, dated, small rooms

Posted Apr 17, 2014
Won't book again unless there is nothing else available.
5 out of 5
Recommended
for Families
by Paul from Worthing UK

Short stay in Boston

Posted Apr 17, 2014
Pros: The décor is lovely, staff very polite and helpful and location is great. Breakfast stall in lobby for coffee, pastries etc. Very well presented.
Location: Boston Park go to tourist info there. We did Boston freedom trail, USS constitution, Bunker Hill, Quincy's Market (great food hall), Get a metro pass!
The Boston Park Plaza is a very pleasant hotel, well presented and comfortable and very well furnished with period furniture. The hotel is close to bank (Santander) and shops and also the metro (subway) which is frequent and easy to use. Great location and most enjoyable stay. Getting there from the airport by public transport couldn't be easier. Shuttle bus from the airport and 2 short metro rides takes you almost to the door - and was free.
2 out of 5
by A verified traveler from new jersey

Staff is not welcoming

Posted Apr 17, 2014
Parking is confusing and valet is 40 plus dollars!!! VIP expedia upgrade i was offered for my next stay...Fri t desk staff poorly trained and don't care. Awaken at 6 am by loud noise outside the room by the window. Workers repairing hotel and talking right in front if the window. Breakfast is a buffet of nothing for 25 dollars
2 out of 5
by A verified traveler

It was not comfortable at all.

Posted Apr 17, 2014
A room was small for a price. Hair of somebody attached to a bath towel. All the members of the visitor were woken up by the malfunction of the fire alarm at the midnight. Such a case should have reduced the price of a rate.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel in a historic area.

Posted Apr 16, 2014
Pros: The general atmosphere was very elegant and relaxing.
Location: It is right next to Boston Commons and the start of history trail.
Great stay and great location, several resturants in walking distance.
4 out of 5
Recommended
for Everyone
by James from Mancheater

Good central hotel

Posted Apr 16, 2014
Good location for easy travel around the city and good walking distance to some good bars and restraunts. Clean and tidy rooms which we're comfy after a good exploration around the city.
3 out of 5
Recommended
for Everyone
by A verified traveler

Mostly OK Business Stay

Posted Apr 15, 2014
Pros: Hotel was a classic older hotel that has been upgraded to modern amenities with relatively comfortable rooms.
Cons: Room climate control. Fire alarm system.
Location: Boston Common and Boston Public Parks, Copley Square, Fenway Park, Shopping
Hotel was chosen as an alternate for a booked conference hotel. Upon check-in I was happy with the functionality and cleanliness of the room. One immediate problem was the room climate control not being able to reduce the room temperature to my preferred low setting at night. Second problem was the hotel fire alarm going off at 2:30 am on two nights out of my five night stay. Don't know if it was equipment problems or vandalism but poor sleeps both those nights. Hotel management did not offer any compensation for the disruptions, only apologies. Also don't know if this is a common problem at this hotel or just my bad luck during my stay.
1 out of 5
by Felix from New York

Shocking. Couldn't sleep all night.

Posted Apr 14, 2014
Some freakshow was in town, got to the hotel at midnight. Tried to sleep, kept getting woken up by somebody knocking on the door every 30-60 minutes... once finally asleep the radio alarm was set at 6AM, so my supposed 7 hours of sleep ending up being more like 3hours. Never stay here, ever again.