Ratings based on 9,002 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow, Scotland

Few days in Boston

Posted Aug 19, 2014
Great hotel, beautiful interior and rooms are lovely and bright. Bathrooms are a bit old fashioned but it's not an issue at all the overall room is perfect as a base.
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great location, but little else

Posted Aug 18, 2014
Great location, but service and rooms were not fantastic. Very functional, though.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2014
Restaurant very pricy for the quality of food. Night bartenders not very attentive. Good environment and great location.
2 out of 5
by A verified traveler from California

Posted Aug 17, 2014
Room was dirty it had a lot of dust there was hair on the floor. The bed was broken and sheets were ripped. By far the worst experience at a hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from g

Great location!

Posted Aug 17, 2014
For the location of this hotel, it's an excellent price! The hallways show a little age, but the rooms are nicely up-to-date. I can't complain about this hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York. NY

Good if you need Pier proximity.

Posted Aug 17, 2014
Pros: Proximity to the Boston Ship Pier. Under $200 for one night.
Cons: Room should have place for clothing storage if you were staying more than 1 night.
Location: Good location for the Pier. Not much to do otherwise in the neighborhood. Not many restaurants and no chain stores, drug stores, or fast food.
Hotel was well located close to the Boston Pier which we needed. Room was quite small, 1 Queen Bed, with very little room for clothing. The Hotel was the least expensive for a hotel near the Pier. Breakfast Buffet was good but expensive. Hotel staff not very friendly but we were there only one day. Recommended if you need to be 10 minutes from the Pier. Very Few Restaurants and other amenities nearby.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location, walk to all areas of downtown

Posted Aug 17, 2014
Close to shopping, public garden and theater. MacKenzie on the front desk was very helpful and professional. We appreciated her assistance and recommendations
2 out of 5
by A verified traveler from New York, NY

Good location, terrible room

Posted Aug 16, 2014
Pros: Location
Cons: Cleanliness and furniture!
Location: Many sea food restaurants and a nice hot chocolate cafe.
We stayed there for a weekend. The room was so small we barely can move around. The furniture and rooms are quite old and dusty.
3 out of 5
Recommended
for Everyone
by A verified traveler

Tiny shower

Posted Aug 16, 2014
Great hotel except for the shower. So small, had to stand sideways to bathe. And I am not a big person. But all was clean and staff are very friendly.
2 out of 5
by A verified traveler from Stamford, CT

Great staff. Great location. Very fair price.

Posted Aug 15, 2014
that's the end of the good news. Old building. Environmental controls unable to remove moisture from air during a few of the LEAST humid days in Boston. my clothes were damp before getting dressed on day 2. Furniture broken. everything felt damp... gross. Clean, otherwise though. Bathroom, tiny though it was... was very clean. sheets clean. bed comfortable. Wi-Fi perfect. Staff was exceptional. Tear it down and build it again...