Ratings based on 9,351 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

good

Posted Oct 28, 2014
Pros: good
Cons: good
Location: good
it is a very good hotel, i cant sy more
3 out of 5
by A verified traveler

Nothing Special

Posted Oct 28, 2014
Pros: Staff, Food, Beds
Cons: General repairs, water pressure was non-existent
Location: Great Spot
Very old, which was expected, but in need of basic general maintenance. No water Pressure, broken tiles, Decent room for the price in Boston though. Great Location, Staff was top notch, from the bartender to the housekeeping. Just needs some TLC. Food was excellent.
4 out of 5
Recommended
for Couples
by A verified traveler

Good base for your visit

Posted Oct 28, 2014
Nice hotel. Clean and friendly but if you have a car is expensive to park. don't use valet park it yourself its easy and a lot cheaper
4 out of 5
Recommended
for Everyone
by A verified traveler from london Ontario

We found the location great, close to restaurants.

Posted Oct 27, 2014
Pros: Location
The staff was very helpful and felt safe and comfortable
2 out of 5
by A verified traveler from nyc

Great location small but small outdated rooms

Posted Oct 27, 2014
The good: Staff was great Location great The bad: Room small Bathroom even smaller Outside noise even on 14 fl Cars and planes The ugly: Stayed at the HyattRegency down the street for a $100 less the month before Expedia did me no favor
4 out of 5
Recommended
for Everyone
by A verified traveler from GB

Great stay

Posted Oct 26, 2014
Smart and classy hotel will be going back there again
3 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great location

Posted Oct 25, 2014
Room was nice and clean! Bed was a little too soft and bathroom was small but it was a great location and exceptionally clean
2 out of 5
by A verified traveler

Not again...

Posted Oct 25, 2014
If we ever travel to Boston again we will definitely not be staying at the Park Plaza. It is so tired and outdated.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Nice hotel in an excellent location

Posted Oct 25, 2014
Cons: Since the price per night is high, we felt that $25 for breakfast was a little excessive. They did have coffee and pastries to buy in the lobby.
Location: It is within a couple of blocks of the Boston Common and Public Gardens. It is also near the subway and trolley stop.
We stayed at the Boston Park Plaza for three nights at the end of a cruise to spend some extra time in Boston. The hotel is a beautiful old building, but the rooms and amenities are up to date and well cared for. The staff was friendly and the concierge desk was very helpful with their suggestions and helped with any request we had.
2 out of 5
by A verified traveler

Overprice hotel

Posted Oct 25, 2014
Pros: The location
Cons: Do not overcharge for small rooms and do not lie about the bed size!!
Location: The location is great. There is a subway station right outside the hotel and a very nice coffee shop called Finale close by.
For $250, the room was too small, the bed was not a queen-size bed as promised, the room doors looked like old refrigerators and even the security chain was broken!