Ratings based on 9,308 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from NY,NY

Posted Oct 18, 2014
Pros: The Staff
Cons: Layout of rooms
Location: Nothing
The room was incredibly small. The shower is literally right next to the toilet. So you have a sufficient opportunity to trip on the toilet while being claustrophobic in your shiny new shower. The layout of the room is simply abysmal.
5 out of 5
Recommended
for Everyone
by A verified traveler from South africa

Good hotel at most convenient location

Posted Oct 18, 2014
Pros: Location, cleanliness, comfort, staff.
Location: Central location for Theatre District, Boston Commons, Faneuil Hall, Back Bay residences and shopping, and Downtown Boston.
Very comfortable rooms (king size bed), very clean, and very friendly staff. Location ideal for visiting Boston sights. Recommend highly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, Or.

Great location, helpful staff, comfortable room.

Posted Oct 18, 2014
Pros: Sometimes in premium hotels, there is an air of snobbery. While the staff was highly professional, they were also friendly, and always helpful.
Cons: We booked a room with one bed, and the towels were allotted for only one. More towels! Also, the air conditioner was a little slow to cool the room.
We were thrilled to find this hotel on Expedia. Centrally located, we walked to Boston Commons Park, and when we took bus tour, we hopped off a block from hotel. Also close to pubs and restaurants, it was perfect for our last two days in New England.
2 out of 5
by A verified traveler from Alaska

My room was very small and grossly overpriced.

Posted Oct 16, 2014
My room was very small and grossly overpriced. The cleaning staff started trying to come in at 8AM. I told them in English and Spanish that I would be checking out at 10 AM and to please wait until then. They came back at 9 AM anyway and tried to get in again.
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Fantastic Location!

Posted Oct 16, 2014
Pros: Location
Cons: Availability of free Wi-Fi throughout
Location: Boston Common, Freedom Trail, Harbour
Great location close to T and Boston Common. Walking distance from all major attractions, loads of restaurants in the vicinity. Disappointing that free internet was not available throughout the hotel.....seems a little dated to have to pay extra for this these days.
5 out of 5
Recommended
for Everyone
by A verified traveler

Historic Hotel Close to Everything Boston

Posted Oct 15, 2014
I chose this location because my wife LOVES buildings that, as she says, "have character". Translation: buildings that are from a bygone era but are still maintained very well. So I was immediately drawn to this hotel and its rich history when I booked our room for our first trip to Boston. I have to say that management has done an excellent job keeping this place in great condition. The room was spacious and we had all of the amenities that we wanted. The hotel is very close to Chinatown and within a 2 mile walk to the north side of Boston so we didn't even have to make use of the transit system that much; though there were multiple stations nearby for those who would prefer it. To top it off, it was pretty neat to be in a building that has been a part of Boston for decades and its character really does shine through. One hint: I believe all of the rooms have windows but half of them look into an inner area enclosed by the building itself, as the structure takes up the entirety of the odd-shaped block. The views to the interior of the block are not nearly as nice as those facing out to the street so if you can request a room to the exterior side of the building, I would suggest requesting one. All in all, we had a great stay at this hotel and I would highly recommend it.
3 out of 5
Recommended
for Everyone
by A verified traveler

Boston Park Plaza hotel

Posted Oct 15, 2014
Pros: It is close to the park and shopping areas.
Cons: Just the size of the bathroom and the exposed cords, with better normal placement of the TV.
Location: It is walking distance to most shopping areas and restaurants.
The site is convenient and close to most important places to see. The staff are helpful and nice. However, some of the areas needs fixing, especially the exposed cords and small bathroom The TV is on the wrong side and has to strain our neck to enjoy it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Great location in downtown Boston.

Posted Oct 15, 2014
Pros: Location and comfort.
Cons: Train the staff to be more inspired at their jobs.
Location: Public Gardens, Smith and Wollensky, Legal Seafood and the theater district is very close.
We were able to walk everywhere we wanted to go. The check-in line was a bit unorganized and staff were very "indifferent". The doormen did not seem very organized as far as paying attention to who was coming and going in but, we did not do valet. The room was clean and comfortable. You can hear people in the hall and other rooms but, it is probably the location of the room we were in (interior 11th floor). I had requested a view but, since we got such a good deal I guess it wasn't an option :). This was the best affordable option for us for one night in Boston.
4 out of 5
Recommended
for Everyone
by A verified traveler

Boston

Posted Oct 15, 2014
Cons: Restaurant close early
Well located and quiet, old hotel but very clean!, good internet
2 out of 5
by A verified traveler

Overcharged

Posted Oct 14, 2014
For the price they have charged should have at least included breakfast. The room was very small, and the toilet/shower even smaller. This hotel is quite old, the rooms are poorly keept.