Ratings based on 1,348 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Barcelona

Posted Jul 27, 2015
Pros: ubicación
Cons: limpieza, comodidad
Location: Muy bien ubicado delante del Prudential center, metro en la puerta, tours también (ducks, hop on hop off tours), valet parking, estacion de hubway bik
Lo major del hotel es la ubicación delante del Prudential. Es un hotel demasiado grande y masificado. La piscine imposible usarla, está llenísima porque también dejan entrar a gente de fuera del hotel y la música está altísima. La limpieza de las habitaciones deja que desear y tardan mucho en limpiarlas. El servicio de habitaciones comida) es rápido en cambio. Las camas se hunden bastante (acabas con dolor de espalda). El aire acondicionado en zonas communes está muy alto y en las habitaciones hace mucho ruido. Hay otros hotels mejores en la zona por ese precio.
4 out of 5
Recommended
for Everyone
by A verified traveler from Southampton,

Nice hotel

Posted Jul 25, 2015
Pros: Location and free room upgrade
Cons: Air conditioning was very noisy in hotel room
Location: Hotel is located close to a couple of sopping malls and about 30 minutes walk from the waterfront.
Hotel was in a good location with easy transport links (metro directly outside hotel). Hotel offered free of charge upgrade on arrival. Staff were friendly
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel muy bien situado y comodas camas y almoadas

Posted Jul 23, 2015
El hotel esta muy bien situado, se llega caminando a la zona Back Bay que esta llena de comercios y restaurantes, lo excelente del hotel son sus camas y almoadas que estan excelentes, duermes como bebe, el personal de recepcion y concierge muy buenos, solo uno de los bell boys las dos veces que hable con el, no tenia buen caracter, pero el hotel muy recomendable
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Convienant

Posted Jul 22, 2015
Great location. Room was crowded and the A/C wasn't working well! Mold in the shower. Comfortable bed. The rooftop pool is more for the young dating crowd, not a family pool! The consierge was helpful but rude. The bellman was polite and very accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jul 21, 2015
Pros: The room was very nice, clean and well laid out.
Cons: The legs on the bed protrude causing occasional bumping into. Very annoying. For some reason our breakfast took a long time. Not others however.
Location: Most everything was a $10 to $15 taxi cab away. Cheese Cake factory across the street was a great place to eat.
Thanks to front desk staff allowing us an early check in. They were also very accommodating when asked questions and door staff were helpful getting taxis. Only exception was concierge who was a bit uppity.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, walking distance to Hynes, Prudential

Posted Jul 17, 2015
Pros: Nice comfy bed, location is great.
Cons: Maybe a vending machine.
Location: Right between Sheraton and Hilton in back bay.
Staff were nice, checked in late no problem. Remote control was missing and staff replaced right away.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2015
Good location. Decent interiors. The air conditioning was noisy.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austria

Sehr zentral. Alles gut zu erreichen

Posted Jul 10, 2015
2 Nächte. Angenehm war der Pool auf dem Dach. Speziell nach 8 Stunden Freedom Trail bei sehr heißem Wettet.
4 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

CONVENIENT NEAR TOURIST BUSES AND MALL

Posted Jul 7, 2015
Pros: WE LIKED IT VERY MUCH. THE ROOM IS SPACIOUS. I LOVE THE COFFE MACHINNE.
Cons: IS VERY SAD FOR ME, REALIZE THAT THE EXPIDIA SALES IN THE HOTELS WE BOUGHT, WAS THE ROOMS THAT USED TO BE SMOKE ROOM WE SMELL THAT ODOR IN OUR ROOM
very nice hotel, thinking we had before in a very small room at NY !
3 out of 5
by A verified traveler

Overrated

Posted Jul 7, 2015
We stayed at the Colonnade for the 4th of July. The first issue was the room we were originally given was still occupied. When went to go in the room the person who had supposedly checked out was still in the room. They easily changed rooms for us and we were able to check in early but it was definitely not a good start. The reason we booked the hotel was for the rooftop pool. It was a nice pool and the roof deck was clean. The staff though was very disinterested in the guests. I mean if you have a rooftop pool and bar you would expect the staff to be attentive and want to make sure you had all your drinks and food and not have to hunt them down. More than once it took our server 15 minutes to bring us a drink and it was maybe at 30% capacity. The following morning after a 7:30 walk up fire alarm we ventured up to the pool for an overpriced breakfast once again the service was terrible. It took 45 minutes for our server to bring us a menu and ask if we wanted anything and everything took forever. I noticed one table had to ask 3 times for there meal and when it arrived they got 2 of the same thing. All and all we won't be staying at the Colonnade again. Not worth the money at all.